Reviews for Frederick #2559

Consistently store employees have product knowledge, are helpful and courteous.

This particular Home Depot is easy to navigate, and it is well stocked with variety and good value on items. The employees are always helpful and friendly and knowledgeable. The place is never crowded!

Starting to get their flowers in, they need more outside people.

very friendly people

The staff was very helpful and polite.

This store is amazing!!

Know lots of the employees as I am in there a lot Always helpful with finding things, .loading, etc.

Mike in the kitchen department is patient, kind, considerate and Very knowledgeable about his department. He is an awesome kitchen designer. And Very helpful.

The store was clean and easy to navigate. Always a good time at this Home Depot.

Everything that we have ever needed Home Depot had it. We are very pleased that we have a Home Depot in the area where we live.

I asked at the service desk for an item. they knew right away that they carried it and where it was located.

Store Associates are really helpful guiding me to right products like faucets and light fixtures of which there are many choices. Service was expert and friendly. Associates walked me to products I asked for and showed me best product matched to my specifications. Store was clean and well stocked.

The staff was very friendly and helpful. I found everything that I needed at a great price. Josue and Mathew in the garden department were awesome and answered all of our questions. We had a wonderful experience. Thanks Home Depot!!

Everybody is friendly and most of the time they know what I need before I do. Able to find what I need 90% of the time.

Strongly recommend this Home Depot, the store is always stocked. The store is clean and tidy. The staff is knowledgeable of products and location in the store to make it easy to get what ya need. There is a friendly face to greet you and I do appreciate a thank you, and come again when handed the receipt.

Store is neat and clean, employees are friendly and helpful with advice. Appreciate the 5% Military Discount!

Staff is always friendly and helpful. And they know their stuff! The paint department has been able to match even the samples. The garden department folks have been great at giving advice on plant selection and care. If you don't see what you need, they can usually order it for you. We've been shopping at Home Depot since we moved to area over 20 years ago. They've helped us with a home addition, landscaping, remodeling, and repairs (lots of repairs.) And if something isn't right, they take it back without a fuss. And they have a recycling drop off for heavy duty batteries and CFLs. :-)

All good

This store has a great selection of products in a very neat and organized layout. The staff is friendly and helpful. I recommend shopping here. I was a Lowe’s customer for years but honestly the Home Depot has so much more to offer. Check it out!

Always have what I need

AFTER WALKING INTO THE STORE AND FINDING THE ITEM THAT I WAS THERE TO PURCHASE WAS A PLEASANT EXPERIENCE. MET WITH TWO OF THE EMPLOYEES, THEY WERE BOTH SO SWEET AND HELPFUL. MADE ME WANT TO COME BACK TO THE STORE JUST TO VISIT THE TWO HUMANS WHO SERVED US. THE STORE WAS VERY CLEAN AND ALL PERSONS WERE VERY HELPFUL.

The employee at the customer service counter was rude and had difficulty looking up from texting on her cell phone to help with my return. I called the manager, George, who was very professional and very apologetic. George was the only positive from this visit.

The best.

Went shopping for some small clay pots to transfer some succulents and ended up buying a patio set. The elderly gentlemen (didn't get his name) was great. Took the patio set out of the box (at my request) and loaded it into my car. Joyse, the cashier was fabulous as well. Great customer service!

Everyone is so friendly at this Home Depot

Best store in Frederick. Thank you to all the employees there.

since they opened which is about 20 years ago, this location has always provided helpful service, the staff are willing to assist in any manner and will help trouble shoot projects, call back with info and provide good old fashion service

Cashier Kelly in the garden dept. was such a sweetheart assisting me today with plastic and black partitions to put in my car so that I could transport my 37 plants home. What a breath of sunshine and so friendly and nice to deal with. I wish all cashiers could learn from her friendly accommodating demeanor. God bless you Kelly. You deserve a huge pay raise.

Staff doesn't actively look to aid/assist customers. Employees have to be pressed for their attention and assistance. On my last visit a staff employee actually walked away when my wife and I tried to get her attention. The store needs a new manager.

Great store with great staff. I just moved here and having very pleasant experience with everyone in the store. I have been home depot's customer for years but this store stands out by the way the staff acts in a very welcoming atmosphere. It tells a lot about th the manager.