#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(303)678-3102
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10858 Jake Jabs Blvd
Firestone, CO 80504
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Customer Store Reviews

  • 4.7 out of 340 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (340)
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Showing 1-30 of 340 reviews
Chain saw purchase
The sign over the pole chainsaw combo was a LOT different than what I was charged on my home depot credit card. The sign said $149.00 and I was charged $199.00
by
    Always there to help!
    I love this Home Depot. The staff is always friendly and are there to help. I don't think I have ever had a bad experience here. It will be my go to building and hardware store.
    by
      • Recommended
      Worst customer service ever
      I needed a saw and battery. The employee couldn't take the minute to ask what I needed. So I had to wait 15 or more minutes for a 2 minute Transaction
      by
        Awesome employees !
        I shop at this location because the employees are extremely helpful, knowledgeable and friendly !
        by
          • Recommended
          Excellent customer service
          Yes. I felt like the young lady that helped me at the self check out went above and beyond I had my hands full she helped me with my items and helped me scan the lumber I was purchasing. When I was done needing help, she assisted others. I didn’t even realize but she was watching from afar, making sure my checkout experience went smoothly. I only know this because when I was finished, she informed me my new balance on my gift card would be stated on my receipt. And then offered a lumber cart to help me get my items to my truck.
          by
            • Recommended
            Good store, Bad Cashier.
            I have never been treated like i was stupid. The store was clean. I like going to this store. Next time I will go to another store.
            by
              SUPER GREAT AND PERSONABLE EMPLOYEES
              DAWNMARIE, A MANAGER GAVE ME ONE ON ONE PERSONAL ATTENTION AND STAYED WITH ME UNTIL SHE WAS SURE I WAS COMPLETELY HAPPY WITH MY PURCHASE.
              by
                • Recommended
                Excellent customer service
                The customer service department in Firestone is amazing. They did everything they could to attach an advertised 3-year warranty to an indoor chair. To date, it appears no one can find a way to add it. So the 5-stars go to customer service not the Home Depot purchase system.
                by
                  • Recommended
                  Terrible customer service
                  Had to cancel a large order when the item was not available as advertised. Also there were four emails sent which were not correct and a 14 hour window given for delivery. Managers did not call back as promised after numerous attempts to try to find out when the item would be available. Very poor communication.
                  by
                    Shopping experience
                    Well we do buy a lot of things at homedepot and so far they have all worked pretty well.
                    by
                      • Recommended
                      Amazing stock
                      There were many, many plants and flowers to choose from. If your look for gardening needs, this is the place to go
                      by
                        • Recommended
                        Good store
                        Aside from not having some items avaialable on occasion, there isn't anything bad to say about this location. Employees inquire and help when needed.
                        by
                          • Recommended
                          Love shopping at Home Depot.
                          Summer here we we got a lot the flowers in the store.They’re very beautiful.
                          by
                            • Recommended
                            Smiles!
                            I was in and out of the store in about 5 minutes. Was greeted 3 times in this time frame. Sandy was super friendly and helpful at checkout. I left the store with a smile on my face.
                            by
                              • Recommended
                              Great associate in tools
                              Sam in the tools department was very helpful and friendly.
                              by
                                Nice store. Great people!
                                I dropped in for a few project items. Questions answered. All products located, Very friendly staff,
                                by
                                  • Recommended
                                  Excellent Customer Ssrvice
                                  There is always someone available for every department without having to search for someone to assist.
                                  by
                                    • Recommended
                                    Worst customer service
                                    After spending $965 Stacey was extremely rude and unprofessional on many levels after asking for assistance. Not only did she tell me to navigate finding my own flooring she told me she wasn’t waiting for me to get what I needed to check out- she’s going home. I definitely will not be back
                                    by
                                      Excellent store
                                      Everything is easy to find and the employees are ALL friendly and knowledgeable !!!!
                                      by
                                        • Recommended
                                        Great customer service
                                        Well first of all, big shoutout to Joe for being like and old school visa commercial, he’s “everywhere you want to be.” Lifting drywall is not fun and it’s heavy so as I was attempting loading my cart with a few sheets, he saw I needed help and he stopped and helped me, he even cleared a trip hazard a customer left in the aisle way so I could get my cart down the aisle. The cashier, Haley, was friendly and pleasant. Then as I was loading the sheets into my truck, Joe showed up and helped again! What a legend!
                                        by
                                          • Recommended
                                          Sandy rocks
                                          Just want to thank Sandy for taking time to truly care about not only her job, but for someone else!! True Rock Star Thank you Sandy!
                                          by
                                            • Recommended
                                            I really like this store and the products they carry.
                                            Everything I buy here is very good quality.
                                            by
                                              • Recommended
                                              Store
                                              Love this home depot, very clean great empoylee's very helpful I make this my sunday routine to be there on sunday mornings.
                                              by
                                                • Recommended
                                                SANDY IS AWESOME
                                                I have had occasion to visit this local HD many times in the last few weeks. I am soooo appreciative of the assistance and camaraderie I have developed with your staff; in particular the front floor person, Sandy (no relation!!! LOL).
                                                by
                                                  • Recommended
                                                  perfect for construction
                                                  Bought a new storm door which was easy to install and just recently bought a shower kit which is very nice as well
                                                  by
                                                    • Recommended
                                                    Great service and very friendly staff
                                                    I was looking for a product, couldn't find it right away, asked an employee who was happy to help locate it, he got a forklift driver to get it off the shelf within minutes.
                                                    by
                                                      • Recommended
                                                      EXCELLENT CUSTOMER SERVICE THIS MORNING
                                                      I was greeted upon entrance by "Sandy". I explained my dilemma and what I was looking for. She guided me to correct area AND additionally made a couple of other suggestions I might try if what I was going to buy did not work as planned. On top of that, when I got to the area I needed to be yet ANOTHER female employee (whom I SHOULD have gotten the name of, also) made even another suggestion and took me down all isles to search for what I needed and might want to try!!!! My significant other is a regular at this store but he is out to town currently so it was EXTREMELY HELPFUL to have people who could guide this little old lay person!!!
                                                      by
                                                        • Recommended
                                                        Disappointed in one area
                                                        Extremely disappointed that this location has chosen to not sell gas powered lawn equipment. Lots of rural people shop here, and electric cannot handle multiple acres. We now have to shop elsewhere
                                                        by
                                                          I like the store
                                                          Well come to begin with this store is in Weld County where sales taxes are lower than Boulder County. This is a big enough store to have just about every line item that I need for my rental and property management activities.
                                                          by
                                                            • Recommended
                                                            Michael L. is a million-gold-star employee
                                                            Ordered window coverings through Michael L. He spent an enormous amount of time assisting us in selecting the right coverings. We are so thankful to Michael L. and his assistance.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 340 reviews

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