#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(405)844-7400
Tool & Truck Rental(405)844-7421
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1901 S Broadway
Edmond, OK 73013
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Customer Store Reviews

  • 4.7 out of 544 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (544)
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Showing 1-30 of 544 reviews
Falling Apart
I do not know what has changed in the last couple of months, but the stores services is falling apart. Long lines and no one coming to help, up front or out on the floor. I think self check out has not only raised theft, but employees think they do not need to open a line since that service is there.
by
    1 found this review helpful
    Excellent customer service
    I ordered a custom barn door and the process was very easy and painless. From the minute we walked into the store to checking out we were treated like we were the only customers in there despite it being a very busy Saturday. This store will be getting my business from now on despite their competitor being much closer to my home.
    by
      • Recommended
      Nice Folks
      Great for do it yourself
      by
        • Recommended
        Great staff.
        Needed a can of paint reshaken, which was done without any bother. Second time it needed done. Had originally bought 2 cans of paint, just used 1 up, so needed this 2nd reshaken as some time has passed.
        by
          • Recommended
          1 found this review helpful
          Frequent Customer 2022
          Abigail was very professional when assisting me with trying to checkout. After 2 tries on the self checkout the screen kept freezing. 3 is a charm. Went to another register and checked out just fine. She remained professional and courteous thru this debacle. So did I after 20 plus minutes trying to check out.
          by
            • Recommended
            1 found this review helpful
            100+ outside but they still keep you laughing!!!
            Our ac decided it had had enough and quit in the middle of a 100+ heatwave. After much research we found Home Depot Edmond had what we needed at the best price. The entire purchase went very quickly and smoothly. The sales people we encountered made the visit most remarkable. No one was in a bad mood. Everyone was jovial and keep us smiling all the way through load-up in parking lot!!
            by
              • Recommended
              1 found this review helpful
              Excellent Customer Service!!! BRAVO Store#3907
              Jeff in the Paint Dept was very knowledgeable & helpful! Every employee we encountered was helpful & polite.
              by
                • Recommended
                1 found this review helpful
                Excellent customer service!
                Sylvia in Electric Dept. made our shopping experience an exceptional experience! She goes above and beyond!
                by
                  • Recommended
                  1 found this review helpful
                  Polite workers
                  Every visit to this store we are greeted by polite & welcoming personnel workers!
                  by
                    1 found this review helpful
                    Great Customer Service
                    Went to purchase an appliance. A CSM from another section greeted me and helped me to a proper CSM in that area. CSM was attentive and answered all questions. Let me inspect the item from in the box for damage (none found). As I was leaving the first CSM I spoke with saw me an stopped to ensure that everything was taken care of. Will definitely shop here again.
                    by
                      • Recommended
                      1 found this review helpful
                      Great Shopping experiance
                      I went to buy a dryer, the sales man walked through all the dryers, then allowed me to look and decide on my own. Then he came back to see what I decided. He was verry helpful. I really enjoyed my shopping experience at Home Depo. Thanks
                      by
                        • Recommended
                        Kitchen Cabinet Design
                        Extremely helpful staff member helped me design my kitchen and order products.
                        by
                          • Recommended
                          1 found this review helpful
                          STELLAR CUSTOMER SERVICE
                          I have been quite the handful this past month coming up with perfect colors for a few rooms. The staff has been unbelievably patient and helpful and they never rushed through any of our interactions. I highly recommend visiting the location not only for paint, but also for general renovation and moving supplies. All employees were helpful with multiple needs.
                          by
                            • Recommended
                            1 found this review helpful
                            Great customer service
                            I went in for one thing, and it took a very short amount of time to get help. I’m 21 and don’t know anything about where anything in a hardware store is, so it was great because I was able to get in and out so quickly!
                            by
                              • Recommended
                              Poor customer service
                              Tried to purchase an item that was shown as available. Paid for it, went through the pick up area, and they said it was not available.
                              by
                                Above and beyond!
                                A gentleman in tools named Chuck was very informative. He willingly and cheerfully assisted me multiple times to make the best purchase for my needs. I am very pleased and thankful he was there for me.
                                by
                                  • Recommended
                                  1 found this review helpful
                                  Great Customer Service
                                  My security light was not functioning properly. Sylvia, in electronics, really listened to my description of the problem and was able to pinpoint a solution. She really cared about helping me. Great customer service
                                  by
                                    1 found this review helpful
                                    Great facility and Personnel!
                                    Everyone in the store was so helpful and the store was so clean! I needed something off the top shelf on the back wall and they got it for me right away and in a safe manner!
                                    by
                                      • Recommended
                                      1 found this review helpful
                                      Treated like trash
                                      I tried to buy a vacuum and batteries for said vacuum. Stood there waiting for someone to unlock the battiers for 15 min while 4 total employees told me they couldn't help me. 3 of which directed me to the guy thats said he could help. When I politely asked about finding someone they ALL reacted as if I was bothering them. I left without making that $300 purchase.
                                      by
                                        Great Plumbing Advice
                                        My relative purchased a P-Drain kit in the plumbing department and received tremendous advice. I would recommend Home Depot to all of my friends.
                                        by
                                          • Recommended
                                          1 found this review helpful
                                          This is an excellent home improvement store. The staff are super friendly. I was really impressed...
                                          This is an excellent home improvement store. The staff are super friendly. I was really impressed today with my cashier, Raymond, who asked if he could help me load 30 stinky, smelly, heavy bags of composted cow manure onto my truck. I was very impressed with his positive attitude and hard work ethic. His kindness meant a lot to me, especially his offering to do a strenuous not-so-pleasant task, mid-afternoon on a hot summer day. Great guy. Great staff. Great store.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          We love shopping at Home Depot as it is our go to store! On our last trip there, we met Linda ...
                                          We love shopping at Home Depot as it is our go to store! On our last trip there, we met Linda and had one of our best experiences at a Home Depot.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Hor;rible employee named Johnny. Had a really bad attitude. Implied I should load my own vehicle.
                                          Hor;rible employee named Johnny. Had a really bad attitude. Implied I should load my own vehicle.
                                          by
                                          • Verified Purchase
                                          Received excellent customer service from start to finish, very knowledgeable associates. Most def...
                                          Received excellent customer service from start to finish, very knowledgeable associates. Most definitely will return to this location for my home improvement projects.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          The store is always clean and everyone working at our Home Depot #3907 is great to provide excell...
                                          The store is always clean and everyone working at our Home Depot #3907 is great to provide excellent service and support.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          I strongly recommend this particular Home Depot. They have excellent customer service, and I cons...
                                          I strongly recommend this particular Home Depot. They have excellent customer service, and I consistently find everything I need. Their floor staff and customer service desk are there to help whenever needed.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Excellent customer service from Coty regarding power tools and Raymond at checkout. Great place ...
                                          Excellent customer service from Coty regarding power tools and Raymond at checkout. Great place to shop. Thanks for the great customer service.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Always been a great store. Hands down beats Lowe’s on products and service.
                                          Always been a great store. Hands down beats Lowe’s on products and service.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Associate COTY in the outdoor lawn & garden center was very helpful & had a great attitude.
                                          Associate COTY in the outdoor lawn & garden center was very helpful & had a great attitude.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Employees are always so friendly and so helpful at the Broadway location in Edmond
                                          Employees are always so friendly and so helpful at the Broadway location in Edmond
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Showing 1-30 of 544 reviews

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