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Filter Reviews By:Rating, Profile, Gender, Age (348)
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Showing 1-30 of 348 reviews
May 9, 2021
Many great employees at Mira Loma Home Depot. I recommend this particular Home Depot because of t...
Many great employees at Mira Loma Home Depot. I recommend this particular Home Depot because of their employees. They're always nice, helpful and knowledgeable on just about any product or department. The store is clean, product is well marked, check-out lines move quickly and you'll always here a hello, please or thank you.
Great employees make the store a great shopping environment and experience. Make your customers feel welcomed and happy, they spend more money. :O)
by
Verified Purchase
Recommended
Apr 15, 2021
The sale cashier Mukesh made my whole shopping experience.
The sale cashier Mukesh made my whole shopping experience.
by
Verified Purchase
Recommended
Mar 12, 2021
Exceptional customer service from Abbey and Crystal that assisted me in the kitchen department wi...
Exceptional customer service from Abbey and Crystal that assisted me in the kitchen department with the purchasing of my kitchen cabinets, solid surface counter tops and a special order stainless steel sink! Looking forward to having a new kitchen very soon!
by
Verified Purchase
Recommended
Mar 3, 2021
No problems, busy place. Good help. Maybe better checkout at lumber during busy time.
No problems, busy place. Good help.
Maybe better checkout at lumber during busy time.
by
Verified Purchase
Recommended
Feb 11, 2021
Good store, convenient location, friendly staff, and they have everything you need.
Good store, convenient location, friendly staff, and they have everything you need.
by
Verified Purchase
Recommended
Feb 10, 2021
The staffs are so helpful and awesome. All under one roof for home needs
The staffs are so helpful and awesome. All under one roof for home needs
by
Verified Purchase
Recommended
Feb 6, 2021
I have shopped here many times in the past Twenty years. I have always been treated with the upmo...
I have shopped here many times in the past Twenty years. I have always been treated with the upmost of professional, courteous, friendly and knowledgeable employees. I have never been let down on products or services. Thanks to all of you. I would rate you with 5 Stars.
by
Verified Purchase
Recommended
Feb 2, 2021
Home Depot at Mira Loma, Always have a very, very good service. People who works there always are...
Home Depot at Mira Loma, Always have a very, very good service. People who works there always are available to help and assist for any questions you have. Keep up the great work! Shout out and Kudos to Jose Jesus Rico, Head Cashier, Department 90, and his Supervisor Vera for helping me to get the store discounts for buying 140 bags of rocks for my home garden improvement. Date of transaction and service was on January, 22, 2021. Jose and Vera showed above and beyond customer service and it made me feel like going back to the Store instead of going to the other store. Thank you Home Depot Mira Loma and Thank you Jose and Vera.
by
Recommended
Jan 21, 2021
Very poor inventory management. Nothing in the right place. Bins mostly empty and if they look ...
Very poor inventory management. Nothing in the right place. Bins mostly empty and if they look full its because its full of the wrong items. Multiple times I've had have to search through bins to find what I need because their inventory is all mixed up and can never find the right quantity of what is needed. They do not fix the inventory that customers have put back in the wrong place. They look at drawers of hardware that appear to be full but its all in the wrong place. I spent 30 minutes going through one metric screw drawer and tossing out everything that did not belong in that drawer and when I was done there was hardly anything left in the drawer including what I came there for even though the marked bin where it should have been had several of the wrong thing and the drawer appeared to be fully stocked when I started. Most of their employees have little professional experience and know nothing claiming they don't normally work in this department but never offer to find somebody who does and never offer to find an expert that can help mostly because there is none and so you get unqualified or no advice. On-line may say they have 10 of an item in this aisle and this bay but you get there and its not there. You ask an employee and they have the same information you have but they cannot seem to locate the item. This is a store that needs help that I tend to AVOID. I will just go much further to another location.
by
Verified Purchase
1 found this review helpful
Jan 11, 2021
store is clean just need a refil on same products on electrical and pipes area
store is clean just need a refil on same products on electrical and pipes area
by
Verified Purchase
Recommended
Dec 27, 2020
This location employs the most professional Customer Service Representative i have ever dealt wit...
This location employs the most professional Customer Service Representative i have ever dealt with over my 30 years of buying product at Home Depot. When I have any questions, and ease of making my DIY project come to fruition Gabbi C. is my go to employee. Under her guidence, every trip has been simply AWESOME! to say the least
by
Verified Purchase
Recommended
Dec 17, 2020
Karla provided excellent customer service today.
Karla provided excellent customer service today.
by
Verified Purchase
Recommended
Dec 9, 2020
Great customer service! Sheraton was a tremendous help with guiding my husband and I on the proc...
Great customer service! Sheraton was a tremendous help with guiding my husband and I on the process of adding gas logs to our existing fireplace.
by
Verified Purchase
Recommended
Nov 27, 2020
I'm a reluctant shopper, but when i need something that this store has, (like PLANTS; i'm an acci...
I'm a reluctant shopper, but when i need something that this store has, (like PLANTS; i'm an accidental gardener), it's location in the centre is easy in&out. The store itself is always squared away, AND THE STAFF ALWAYS HELPFUL, COURTEOUS, AND PROFESSIONALLY FRIENDLY.
by
Verified Purchase
Nov 26, 2020
My Mom and I went in in 11/25 around 4:30pm. Went in to just grab a couple things until all the b...
My Mom and I went in in 11/25 around 4:30pm. Went in to just grab a couple things until all the beautiful Christmas decorations caught her eye. We desperately looked for this particular Rudolph decoration but they seemed to be all out. This is where we had the pleasure of meeting Amee, the store manager. She went above and beyond for us and had another employee take down the display item for us since it was the very last one! Boy did she make my Mom’s day! I just want to thank Amee for being such a beautiful human being and providing us with an unforgettable experience. Already looking forward to our next visit!
by
Verified Purchase
Recommended
1 found this review helpful
Nov 13, 2020
They offering me delivery on Thursday and they didn’t show up
They offering me delivery on Thursday and they didn’t show up
by
Verified Purchase
1 found this review helpful
Oct 30, 2020
This place needs a redo the people here r not friendly offer no help act like they don’t care sor...
This place needs a redo the people here r not friendly offer no help act like they don’t care sorry homedepot this store needs a shakeup
by
Verified Purchase
1 found this review helpful
Sep 9, 2020
THE VERY VERY VERY BEST STORE IN CALIFORNIA !!!!!!!!
THE VERY VERY VERY BEST STORE IN CALIFORNIA !!!!!!!!
by
Verified Purchase
Recommended
Aug 24, 2020
not enough lumber carts, and cart storage area needs a bumper to avoid carts from rolling out fro...
not enough lumber carts, and cart storage area needs a bumper to avoid carts from rolling out from contained area.
by
Verified Purchase
Recommended
Aug 22, 2020
Thanks to the cashier KARLA for giving me friendly and quick customer service despite an otherwis...
Thanks to the cashier KARLA for giving me friendly and quick customer service despite an otherwise ho hum experience. I needed help on the floor to load up a lawn mower and no one showed up, even though I had someone page overhead for assistance.
by
Verified Purchase
Recommended
Aug 16, 2020
The gardening section has a variety of plants and maintenance products. Emelie in gardening was s...
The gardening section has a variety of plants and maintenance products. Emelie in gardening was super nice and such a help. Also the store was nice and clean.
by
Verified Purchase
Recommended
Jul 15, 2020
The store is clean and compliant to the covid19 procedures. Associates are friendly & knowledgea...
The store is clean and compliant to the covid19 procedures. Associates are friendly & knowledgeable about the products. I highly recommend this store.
by
Verified Purchase
Recommended
Jul 12, 2020
quick and safe check out
quick and safe check out
by
Verified Purchase
Recommended
Jul 1, 2020
Great help
Great help
by
Verified Purchase
Recommended
Jun 30, 2020
I was not able to get the assistance I needed in a specific department. Other associates tried to...
I was not able to get the assistance I needed in a specific department. Other associates tried to help but were not as experienced with this department and were unable to get a hold of the employee on duty. I left just as uninformed about Home Depots products and services as when I went in.
by
Verified Purchase
1 found this review helpful
Jun 22, 2020
So, on June 17, 2020, my son and I went to HD to get supplies to install a motion light. My son ...
So, on June 17, 2020, my son and I went to HD to get supplies to install a motion light. My son was eager to help and promptly grabbed the bag, accidentally leaving the light behind; I missed it, too. That night, I realized my mistake but HD was now closed. I returned the next day and met Rosa. I told her about my sudden onset of temp Alzheimer's. I did not expect to be believed. Rosa helped me get back the light I left behind. Thank you, Rosa
by
Verified Purchase
Recommended
Jun 15, 2020
Very organized, extra items in display.
Very organized, extra items in display.
by
Verified Purchase
Recommended
Jun 13, 2020
Most of the time we find what we need accepting your irrigation apartment is very understaffed an...
Most of the time we find what we need accepting your irrigation apartment is very understaffed and unorganized cashiers are usually friendly but yesterday she was not very friendly rude and argumentative
by
Verified Purchase
Recommended
Jun 9, 2020
I an of the opinion that Home Depot caters to the contractors and people who get things done. Whe...
I an of the opinion that Home Depot caters to the contractors and people who get things done. Where as the competitor is geared towards the home owner. Ones that do not need the same level of products and expertise.
by
Verified Purchase
May 27, 2020
I needed help with a box of spray paint. An associate named Claudia helped me get what I needed. ...
I needed help with a box of spray paint. An associate named Claudia helped me get what I needed. There were 3 customers she helped before me. I saw her trying her best to answer the questions and solve clients' problems. When it was my turn, we needed a high ladder to reach the merchandise. She ran to get the equipment and got my paint in no time. I really appreciate the willingness she has to help customers. She will win more business for the Home Depot. I am one of the happy customers.