#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(951)361-4742
Tool & Truck Rental(951)361-4748
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6140 Hamner Ave
Mira Loma, CA 91752
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Customer Store Reviews

  • 4.5 out of 348 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (348)
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Showing 1-30 of 348 reviews
Great customer service!
Vas, the employee in flooring went above and beyond! He was extremely helpful! We will recommend this store because of him!
by
    • Recommended
    ty
    y’all are cute—thank you
    by
      • Recommended
      Service desk friendliness
      Sandra and Jessica are cute and friendly.. short too LOL they go out of their way to make a good experience Thanks
      by
        • Recommended
        Service desk is awesome group
        Friendly, silly& fair
        by
          • Recommended
          Waste of an Hour
          Made my in-store purchase of a pallet of blocks at 7:45AM after I confirmed with the garden department that they were in stock, paid and parked in the loading zone. They forgot about me and I checked on it at 8:15AM, took until 8:45AM to get it loaded on my truck. Two other purchases that were made after mine, got loaded. Seriously, sitting in the loading zone being ignored for an hour?
          by
            Convenient.
            Items/ merchandise is very easy to find when you're in a hurry and need a tool, paints,lumber etcetera.
            by
              • Recommended
              Service desk
              Friendly, great service, and fast Sandra is awesome
              by
                • Recommended
                Great customer service
                From the moment I walked in, waiting in line, at service desk, and I noticed the employees are working hard to keep up with the pace but one was super positive and friendly with a nice smile Sandra was her name Thank you
                by
                  • Recommended
                  Poor customer employees
                  Customer service is the worse I have ever seen no one cares about how long the lines r u ask a question and they don’t want to talk to u if u get a answer it’s o a lot of people called off today the only person who is interested in the customer service guy in paint I think his name is Jonathan he is the top notch customer service guy
                  by
                    Buying a freezer
                    I bought a chest freezer and the service I recieved was excellent. Andrea and Daniel were wonderful.
                    by
                      • Recommended
                      Outstanding customer service!!!
                      Thank you Jackie H. For showing what customers service really means!!! She went above and beyond and had a beautiful smile and amazing positive attitude…. Home Depot you a ha real gem on your hands!
                      by
                        • Recommended
                        True customer service
                        I came in to the store to pick up a can of paint. The website said 58 in stock. I looked but could not find any. I would have usually been told that the "in stock" must be inaccurate. But Uncle John started a serious search. Looked through several isles searching the overhead bins but still nothing. He said he was going to check behind the cabinet as occasionally a can will fall behind. After several minutes crawling on the floor, he came up with the can I wanted. Above and beyond!! Brenda, the checker, was also very friendly. The folks at this store are usually very helpful. The in-stock info could be better.
                        by
                          • Recommended
                          An excellent shopping experience!
                          I just bought some electrical tools for CAT cables and Alex in the electrical department knew exactly where it was located and guided me in the right direction and was extremely helpful!
                          by
                            • Recommended
                            Need more staff
                            Aisle help is not available at all
                            by
                              • Recommended
                              Great products
                              Love Home Depot and very convenient for us! You're located 3 miles from us. We find all your products to be of good quality and a wide variety of home goods to choose from.
                              by
                                • Recommended
                                Amazing store
                                The store was very clean and organized. Everyone was very helpful and friendly
                                by
                                  • Recommended
                                  Outstanding Service!!!
                                  Was unexpectedly treated to above and beyond professional service from one of the store’s supervisors Vasilious “VAS” and his co-worker “Logan”. These two young gentlemen were extremely helpful, professional, and mature beyond their years. A very rare treat nowadays! I highly recommend this store and I will go out of my way to shop at this location!
                                  by
                                    • Recommended
                                    Disgruntled Retired
                                    Not very helpful for retired military with older cell phones that cannot use the web application for discount
                                    by
                                      Not a fan however....
                                      I'm not a fan of Home Depot however the cashier that I delt with made this trip worthwhile.
                                      by
                                        • Recommended
                                        Not Happy with Rheem water heater
                                        I bought and installed a Rheem water heater on 1-20-2022 and now the hot water smells really bad and leaving black stains in the bathtub. I called Rheem and they would not do any thing about my problem, also talked to someone at home depot and they did not care either. I'm last water heater was more than 22 years old. it was here when I bought my house in 2000 and never had a problem. Just replaced it because I thought it was time, wish I still had the old one to put back in.
                                        by
                                          Amazing!
                                          Save yourself a trip to their competitors. Mika and Antonio in cabinets are amazing! Very knowledgeable, kind, and just went above and beyond to help us with our countertops.
                                          by
                                            • Recommended
                                            Friendly employees!
                                            Cashier Janellis is fantastic! She helped sort out a problem I was having at the register so I could get my purchase completed and was friendly & efficient while doing so! She didn't have to help, and most people in her position wouldn't have! Thank you Janellis at Eastvale 91752 !!!
                                            by
                                              • Recommended
                                              great
                                              great product great store
                                              by
                                                • Recommended
                                                HomeDepo payment issue
                                                I have noticed a pattern with homedepo’s store credit issue. Please contact me
                                                by
                                                  • Recommended
                                                  Great Customer Service
                                                  Lawny & Lani gave us Great Customer service finding a product that wasn’t stocked in store, but showed they were in stock. They found product on pallets and got gone it down.. Very Pleased with their Great Customer Service
                                                  by
                                                    Very Clean Store
                                                    Store was very clean & staff are very friendly! Keep up the great work store #1084
                                                    by
                                                      • Recommended
                                                      Best customer service ever
                                                      I was assisted by a store manager named Nick at the eastvale home depot. He definitely went above and beyond to ease my worries. I was on a tight budget and he was able to help me out with that and I still went home with everything I needed to fix my plumbing issues . This was the best experience I've had at the home depot, by far. I'm extremely grateful for the customer service I received yesterday.
                                                      by
                                                        • Recommended
                                                        Victoria the cashier was not helpful! Went in for couple boards. She told me to get a board that ...
                                                        Victoria the cashier was not helpful! Went in for couple boards. She told me to get a board that has a barcode. I jogged back there to do that and when I got back I had to wait in line. Now she couldn't get that barcode to work. She asked me to go take a photo of the price. I asked if I have to wait in line again. She said no. So I hurried up and jogged back there. When I came back the 3rd time, I had to wait in line, again! I told her why I have to wait again? She said, "You are not waiting and not in line." Obviously she was helping another person when I got back. So did I missed something or miscommunicated with her? She needs more training!!!!
                                                        by
                                                        • Verified Purchase
                                                        2 found this review helpful
                                                        Good luck making a return or purchase. Expect a long line for returns, and one long single line t...
                                                        Good luck making a return or purchase. Expect a long line for returns, and one long single line to make a purchase no matter which checkout station you're looking to use. Self-checkout has become meaningless here. For some reason they threw out the playbook from other Home Depot's. I don't know why they tried to re-invent the wheel. Different experience from other Home Depots where you can get in and out quickly.
                                                        by
                                                        • Verified Purchase
                                                        1 found this review helpful
                                                        Casher made it worth being there she was very polite and helpful And they had exactly what I was...
                                                        Casher made it worth being there she was very polite and helpful And they had exactly what I was looking for.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 348 reviews

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