Reviews for Eagle #1809

Well, I purchased the wrong artificial Christmas tree. When I returned it, the cashier, whose name was Laura was incredible. She was warm, welcoming and a delight to work with. Not only did she make the return process painless, she helped me get the correct item, she talked me into a new Home Depot credit card which saved me $25 off my purchase but, I was able to purchase the item with 24 month dating, no interest. If you have a chance to shop at this store... look for Laura. She'll treat you like family.

Excellent service. Really appreciate that the store was fully staffed on the Saturday after Thanksgiving. Employees always a step away to help and no waiting.

Over the past several years I have found this store to be excellent or at least very good. But recent experiences lead me to think that it may be under different store management and services have dropped significantly. Very hard to track down employees to assist you with loading or to provide information on products.

Everyone is so friendly! We have chosen this as our main store to shop at due to the consistent positive experiences! I feel this store especially goes above and beyond!

Easy store to navigate on your own, but if you do need help, there is always an associate ready and willing to assist. Very reasonable prices and good return policy.

The cashier assisted me this visit, which made the experience less daunting. She was a pleasure. AND this is coming from a man, who has never took the time to create a review cause 'what's the point' kind of attitude. If by chance my company gets large enough, I will be stealing her from your company.

Very friendly and knowledgable staff and very competitive if not lower prices than other stores.

Wide well stocked selection of goods serviced by good people.

This store is conveniently located and well stocked. Employees are very friendly and helpful. I just about always find what I want and the prices and merchandise are clearly marked. I am able to get in and out quickly and my time is not wasted. Employee assistance is easily accessed.

We love this store as they are very helpful and always have/or can get everything we need.

This store always has what I need. It's close to home, staff is very friendly and helpful. Especially cashier Michele and Deborah, master gardener, in the gardening dept.

I am very happy with this store they were willing to pull the YEW plant , to protect wildlife , pets and children. There are so many alternatives customers will not miss it . But wildlife will not be fooled and killed by a plant that looks so yummy and is so deadly, It came from Japan originally and is Non-Native and appears as a baby tender pine, something 40 pronghorn were killed by (an entire heard) because of its appearance. I appreciate that they will no longer carry this plant in there store! Thank You for doing the right thing!

The store it located in a handy location.

There were store folks around to answer questions.

The sales people are over the top when it comes to attitude and just being helpful. this particular store is way out of our way to shop at, however, I would rather travel a great distance to shop at a store and be treated fairly and with respect unlike your Meridian Store!

We were really impressed about the service we got when we returned an item. No questions asked, and they found the right item for us to replace it with. With a smile on top!!

The best Home Depot I've been to. Great service.

Jerry at The Pro Desk is a true asset and Customer Service champ! He has help me source product multiple times, and always worked really hard to make sure that I got a fair price. Love this store! Great people.

Fantastic atmosphere and very friendly and helpful staff. Store is very easy to navigate, overall shopping experience will make you smile.

Overall this store deserves a five star rating. Great staff...great store. Clean and organised.

Gary in power tools went over and above the normal customer service to help me find a DeWalt drill. The cashier helped with my military discount. Was very impressed with the service and their hospitality

As you walk in the store and try to get through the mail aisle that takes you to the different departments it is so crowded that it's difficult to navigate a card down the aisle. As I tried to access paints I ran into two gates blocking off those aisles even though no one was working in those aisles. Aisles in the paint department and the garden department were so crowded with merchandise stock that it was impossible to navigate at all. After backtracking several times I finally had to track someone down to help me get the paint I wanted because that aisle was blocked off. In the garden department I couldn't get to where I wanted to go- entire palettes completely blocked the aisle. Customer service representatives were very nice when I could track them down but what a mess to get my shopping done. I don't think it's that they needed more people in the store, just that they needed to have stocked the store BEFORE they open for business and department managers could check to make sure their aisles are clear for customers. In some instances the aisles were blocked because carts full of merchandise were sitting there ready to be put away but they were sitting diagonally in the aisle which made that aisle impassable. Not sure I want to go through that experience ever again!

I have never worked at a Home Depot, but when I walk thru those doors, I can't help but feel that type of comfort with my surroundings.

Even though I couldn't find what I wanted in Garden, the employees were friendly and willing to help

Oh, you did it again Home Depot!! Awesome, timely, helpful trip to make another Pinterest idea come to life!!!

Shout out to Gayle!!! You are such an awesome person! I love when you are my cashier!! Thank you for always making my day better.

Love this store!! Great people work here and are always friendly and helpful.

I never leave without the stuff my wife sends me to the store to get for completion of her crazy Pinterest Projects!!! Thanks Home Depot employees for being so good at your job and helping me keep my wife happy!!

I shop in the Eagle store almost two times a week. Generally I love this store and their employees. Today I was looking for an item down on my knees when an employee rolled up a ladder and asked me to move for a minute while he downloaded something from the top shelf for a customer. In businees you always take care of the customer who was there first. That would have been me. The store employee said it would only take a minute. It took four minutes, he never found what he was looking for. He climbed down left the ladder there and kep looking apon te bottom shelves. Then he climbed back up and took four or five more minutes. I was standing there for twelve minutes for nothing. Then when I found the item I needed and went to the cashier. I waited in line for five minutes. Finally a new cashier came up to the line and told the man four people back in line she would be happy to help him at the next check station. Really? You always take the fisrt person dirrectly behind the one at the cashier. That customer had waited the longest. Some employee workshops need to be done at this store. What has changed here?

This stores employees were far superior than we have experienced at other locations. Friendly, courteous, helpful and went way out of their way to assist us. Big thank you to Curtis, Deborah, Samantha and Mike.