#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(360)449-6662
Tool & Truck Rental(360)449-6668
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
330 Se 192nd Avenue
Vancouver, WA 98683
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 519 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (519)
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Showing 1-30 of 519 reviews
HOMEDEPOT IS THE BEST AND GREAT CUSTOMER SERVICE
HOMEDEPOT IS THE BEST AND GREAT CUSTOMER SERVICE
by
  • Verified Purchase
  • Recommended
The Sale Cashier, Amanda, was fantastic. She helped me through the self check. Also I left my pho...
The Sale Cashier, Amanda, was fantastic. She helped me through the self check. Also I left my phone somewhere in the store and Amanda was tremendous...very kind and understanding...she helped me find my phone. The Customer Service Desk was not so helpful helping me find my phone. I seemed to be a nuisance and they seemed to have "more important" thing to do.
by
  • Verified Purchase
  • Recommended
I've been coming to this store since it opened. This store has the best customer service and frie...
I've been coming to this store since it opened. This store has the best customer service and friendly employees of all the locations I have visited which are a lot. Looking forward to shopping with you soon.Keep up the great work.
by
  • Verified Purchase
  • Recommended
Terrible store with incompetent employees.
Terrible store with incompetent employees.
by
  • Verified Purchase
this store managed the customers coming and going into the store extremely well and were very ple...
this store managed the customers coming and going into the store extremely well and were very pleasant to everyone. The shopping experience we had was pleasant. We did not find the item we needed but found other items we could use.
by
  • Verified Purchase
  • Recommended
Friendly workers always willing to help you find what you are looking for and in most cases will ...
Friendly workers always willing to help you find what you are looking for and in most cases will walk you there even if they are busy.
by
  • Verified Purchase
  • Recommended
In this time of Covid health concerns, we still have a need to get things done in life. I appreci...
In this time of Covid health concerns, we still have a need to get things done in life. I appreciate the effort Home Depot has made to manage a safe environment with masks, distancing, the clear partition at the check out, and the friendly service and advice from the staff. We have shopped here for a long time for home projects and always have a really good shopping experience.
by
  • Verified Purchase
  • Recommended
Helpful employees and a very clean/safe store
Helpful employees and a very clean/safe store
by
  • Verified Purchase
  • Recommended
Every time I go in the store.. I am greeted at the door and asked what I was looking for today. ...
Every time I go in the store.. I am greeted at the door and asked what I was looking for today. The guys & girls up front and in the back (recieving) are awesome. I am a truck driver and have delivered many times to this store! YRC Freight. I have been going to this store since it has opened. As I live just down the street.
by
  • Verified Purchase
  • Recommended
Rocky is fantastic! Super knowledgable and friendly. He was very patient as we went back and fort...
Rocky is fantastic! Super knowledgable and friendly. He was very patient as we went back and forth on which appliances to buy.
by
  • Verified Purchase
  • Recommended
Store #4738 was very clean and organized. All the employees were wearing protective mask and the...
Store #4738 was very clean and organized. All the employees were wearing protective mask and the store was really clean. All the employees that we encountered were very friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
You have an outstanding customer service representative in Caleb. He is knowledgeable about his ...
You have an outstanding customer service representative in Caleb. He is knowledgeable about his area and offers assistance without being asked. He is very friendly and goes out of his way to make sure you are satisfied with your purchase decision. Store is usually very clean and well stocked.
by
  • Verified Purchase
  • Recommended
Home Depots in general a great place to shop, anywhere they are located. They are all friendly, c...
Home Depots in general a great place to shop, anywhere they are located. They are all friendly, clean and well stocked with a large variety of merchandise and quality materials. The store #4738 is a great example as they excell in every aspect of a customers shopping experience. Bathrooms have always been sparkling clean and fresh. The staff goes out of their way to pick up anything left in the isles, as they are passing through. They are safety conscious for their employees as well as customers. They utilize modern safety procedures effectively and their staff are all well trained to utilize powered industrial equipment in close proximity with foot traffic. I feel comfortable that I am safe while shopping, there is good quality merchandise to select from and at a very good value!
by
  • Verified Purchase
  • Recommended
***Joe in paint was super patient, kind and helpful. Thank you I found what I was looking for pr...
***Joe in paint was super patient, kind and helpful. Thank you I found what I was looking for pretty quick. I got assistances the one time I needed it. Store was clean, but had a lot of product. That made it challenging in some spots to move around. Employees were helpful and polite.
by
  • Verified Purchase
  • Recommended
We had placed an order over the phone with John. He was fabulous, although he was unable to trans...
We had placed an order over the phone with John. He was fabulous, although he was unable to transfer our order down to the Corvallis, OR store, did everything he could to make our purchase wonderful. Destin was amazing, he assisted in getting our planters staged for loading and checked for damage. He worked diligently to get us loaded and tied down for the 2+hour drive back home. KUDOS to John and Destin, they are Amazing Home Depot employees!!! Your store was wonderful, employees friendly and helpful....personalized service.
by
  • Verified Purchase
  • Recommended
Very friendly helpful staff. Loved working with Andy.
Very friendly helpful staff. Loved working with Andy.
by
  • Verified Purchase
  • Recommended
Luke store manager was very helpful and friendly when price on item didn't match at register to t...
Luke store manager was very helpful and friendly when price on item didn't match at register to the price on shelves, Luke went the extra mile and not only corrected the price but he pretty much gave us the item for free, note that the item was small item . Also Amanda store cashier was very friendly and helpful answering our questions. thank you all
by
  • Verified Purchase
  • Recommended
MY FAVORITE HOME DEPOT EVER. FRIENDLIEST AND MOST HELPFUL ASSOCIATES THAT I'VE FOUND IN ANY RETAI...
MY FAVORITE HOME DEPOT EVER. FRIENDLIEST AND MOST HELPFUL ASSOCIATES THAT I'VE FOUND IN ANY RETAILER.
by
  • Verified Purchase
  • Recommended
Luke is a great guy to deal with
Luke is a great guy to deal with
by
  • Verified Purchase
  • Recommended
Associates are very helpful and friendly.
Associates are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
The store was clean very organized and distanced between people get in and out. Everything I need...
The store was clean very organized and distanced between people get in and out. Everything I need was there .Will recomend to others this store .Employees are very nice and helpfull.
by
  • Verified Purchase
  • Recommended
I made a mistake on a on line order and Sandra M made it all ok and took very good care of me and...
I made a mistake on a on line order and Sandra M made it all ok and took very good care of me and handled the issue fast and friendly and I thank her soooo much!
by
  • Verified Purchase
  • Recommended
I have shopped at this Home Depot store for years now! The associates have always been extremely ...
I have shopped at this Home Depot store for years now! The associates have always been extremely helpful, knowledgeable, and friendly! They go out of their way to assist you. And when I bring my dog with me, she gets treats and a lot of friendly pats on the head! That East Vancouver store has never let me down when I needed materials for my projects! And if they didn’t have something I needed, the associates went out of their way by calling the other stores to find the item. This is why I shop here and give this a store a rating of five stars! Thank you Home Depot!
by
  • Verified Purchase
  • Recommended
Every Department in the store is handle by people that are very knowledgeable, professional and c...
Every Department in the store is handle by people that are very knowledgeable, professional and courteous. Also the store is very clean and assistance is readily available just by asking any of the associates. Now for a old man like me that's very important. And they accomadate you with a smile. Now that's why I shop at home depot for many many years.
by
  • Verified Purchase
  • Recommended
This store has the best customer service!
This store has the best customer service!
by
  • Verified Purchase
  • Recommended
I went shopping to Home Depot in Vancouver on 192nd and the cashier Amanda she’s was very pleasan...
I went shopping to Home Depot in Vancouver on 192nd and the cashier Amanda she’s was very pleasant to work with, very friendly!!!! Thank you Amanda
by
  • Verified Purchase
  • Recommended
East Vancouver store is so clean and the employees are always available to help with anything tha...
East Vancouver store is so clean and the employees are always available to help with anything that you need. They will stop what they are doing to show you where the products are stored so you can make your purchase and get back to your day in a timely manner.
by
  • Verified Purchase
  • Recommended
I am a frequent shopper at this Home Depot and have decades of frequent experience with Hone Depo...
I am a frequent shopper at this Home Depot and have decades of frequent experience with Hone Depot in several states. This particular store is managed and staffed extremely well. Super friendly, knowledgeable staff. The ProDesk and the tool rental are both great. I am a DIY home owner, and do pretty big projects and the staff always makes me feel welcome and supported. Particularly good service today - wanted to thank Kristie and Mar ar the ProDesk - fast, efficient, good resolution on some delayed portion of the order (damaged tiles - no biggie). I love shopping at this one. Thanks Home Depot - you are helping us make our home beautiful!
by
  • Verified Purchase
  • Recommended
Luke @ East Vancouver Store #4738 is awesome! He made must purchases experience quick, easy and ...
Luke @ East Vancouver Store #4738 is awesome! He made must purchases experience quick, easy and took time to help me identify the item I needed and the accurate price. Promote Nick now!
by
  • Verified Purchase
  • Recommended
VERY FRIENDLY PEOPLE AND GOOD PRICES.
VERY FRIENDLY PEOPLE AND GOOD PRICES.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 519 reviews

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