#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(517)381-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1749 Newman Rd
Okemos, MI 48864
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Customer Store Reviews

  • 4.7 out of 466 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (466)
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Showing 1-30 of 466 reviews
Where are all of your employees? Seriously, your people are great when I'm actually able to find ...
Where are all of your employees? Seriously, your people are great when I'm actually able to find one, but it's nearly impossible to find an employee at this location. You need to schedule better or corporate needs to give you more hours or something.
by
  • Verified Purchase
Ol'Reliable.
Ol'Reliable.
by
  • Verified Purchase
  • Recommended
Found just what we needed at a price we liked. Very helpful staff. Good day!!
Found just what we needed at a price we liked. Very helpful staff. Good day!!
by
  • Verified Purchase
  • Recommended
I required assistance in three different departments, and all three associates went out of their ...
I required assistance in three different departments, and all three associates went out of their way to help me find the obscure items that I was looking for. Great customer service - Thank you !
by
  • Verified Purchase
  • Recommended
Violet was my cashier and was very helpful.
Violet was my cashier and was very helpful.
by
  • Verified Purchase
  • Recommended
Well worth your time and money.
Well worth your time and money.
by
  • Verified Purchase
  • Recommended
Rodney was very helpful when checking out. He observed I needed a censor taken off my item and wa...
Rodney was very helpful when checking out. He observed I needed a censor taken off my item and was ready to take it off. Very friendly person. I appreciate his service and would definitely shop at this store in the future.
by
  • Verified Purchase
  • Recommended
The store was clean. employees were very helpful in the appliance department. They had great sale...
The store was clean. employees were very helpful in the appliance department. They had great sales on their refrigerators. My husband and I purchased one.
by
  • Verified Purchase
  • Recommended
Thanks so much Lisa customer service and Ryan in hardware. I appreciate both your help on resolvi...
Thanks so much Lisa customer service and Ryan in hardware. I appreciate both your help on resolving my broken hardware item. I recommend Ryan in the hardware department, he has great ideas on solving issues quickly.
by
  • Verified Purchase
  • Recommended
Always have the products in stock when I need them. The associates are always very friendly at t...
Always have the products in stock when I need them. The associates are always very friendly at this location as well. "Garry" helped me at checkout, very nice guy.
by
  • Verified Purchase
  • Recommended
Store associates are great! They are very helpful and knowledgeable! Store has a very wide select...
Store associates are great! They are very helpful and knowledgeable! Store has a very wide selection of lots of items in various price ranges. It's easy to shop there.
by
  • Verified Purchase
  • Recommended
Shania was in such high spirits and offered to carry one of my boxes to the front of the store fo...
Shania was in such high spirits and offered to carry one of my boxes to the front of the store for me! Also, Salim helped me pick my tools efficiently and explained with detail how they worked. Denise and Stephanie made me feel welcomed at the Customer Service desk. This HD has amazing staff
by
  • Verified Purchase
  • Recommended
Clean store, plenty of helpful employees to ask so you don't have to wander aimlessly
Clean store, plenty of helpful employees to ask so you don't have to wander aimlessly
by
  • Verified Purchase
  • Recommended
I received far above and beyond support on my visit today. I left very, very pleased with the su...
I received far above and beyond support on my visit today. I left very, very pleased with the support of staff and product.
by
  • Verified Purchase
  • Recommended
This team does a fantastic job on site working hard to make sure the customers are happy when the...
This team does a fantastic job on site working hard to make sure the customers are happy when they leave. Michelle and the team who run the kid workshops are amazing and my son loves coming to see them on Saturday builds. Cashiers are always friendly and playful with my kids and associates on the floor are always eager to help.
by
  • Verified Purchase
  • Recommended
Cashier was rude and agitated that I did not hear his question about whether I wanted it in my Ho...
Cashier was rude and agitated that I did not hear his question about whether I wanted it in my Home Depot credit card. He then repeated it loud and slowly in a mocking manner. After my purchase he never asked if I wanted my plants in a bag so I did it myself. Also I earlier picked up a lawnmower that was in a large box. I wasn’t asked if I needed help getting it in my car.
by
  • Verified Purchase
The staff is so helpful we were looking for a lot of things and found all alligned except for som...
The staff is so helpful we were looking for a lot of things and found all alligned except for some other which we can pick online thru' store, in a way it was good savings and learning to work ourself with the experienced team around of HD, I would love to say those savings i would intend to put it back in buying from HD again so that even they are kept happy and we as customers keep the trend in buying, help us to help you !!
by
  • Verified Purchase
  • Recommended
Very good
Very good
by
  • Verified Purchase
  • Recommended
Awesome customer service, friendly staff.
Awesome customer service, friendly staff.
by
  • Verified Purchase
  • Recommended
Heather is really fast at checking you out.
Heather is really fast at checking you out.
by
  • Verified Purchase
  • Recommended
Alyssa in Appliances was so through & helpful I can't say enough good things about her. And some ...
Alyssa in Appliances was so through & helpful I can't say enough good things about her. And some of her co-workers like Shania & Val pitched in for assists. All good people.
by
  • Verified Purchase
  • Recommended
The employees at this store absolutely saved me! I was at the Kroger store nearby when my car bat...
The employees at this store absolutely saved me! I was at the Kroger store nearby when my car battery completely gave out. Someone tried to give me a jump with no success. I had my two little boys with me, so I put the smallest one in an umbrella stroller and trekked over to Home Depot. The people there were so friendly and helped me find the right battery. When I asked them for installation tips and explained my predicament, two gentlemen offered to drive the battery over to where my car was located and helped me install it. I don't think I could have done it without them! So above and beyond what is expected of store employees. I would recommend such a place to everyone!
by
  • Verified Purchase
  • Recommended
The employees are helpful and friendly.
The employees are helpful and friendly.
by
  • Verified Purchase
  • Recommended
Tommy is very helpful and nice. He went above and beyond to make sure i was satisfied. I apprecia...
Tommy is very helpful and nice. He went above and beyond to make sure i was satisfied. I appreciate all his help.
by
  • Verified Purchase
  • Recommended
I shop frequently at Home Depot of Okemos. I find the employees very helpful. It is very nice tha...
I shop frequently at Home Depot of Okemos. I find the employees very helpful. It is very nice that we live close to this Home Depot location.
by
  • Verified Purchase
  • Recommended
have always been happy with our experience at this store.
have always been happy with our experience at this store.
by
  • Verified Purchase
  • Recommended
All employees were curtious and helpful. yes on all four review guideline questions.
All employees were curtious and helpful. yes on all four review guideline questions.
by
  • Verified Purchase
  • Recommended
Awesome staff is very helpful and compassionate and understanding great experience
Awesome staff is very helpful and compassionate and understanding great experience
by
  • Verified Purchase
  • Recommended
Well organized store, very friendly and knowledgeable staff. Good deals on appliances and all ver...
Well organized store, very friendly and knowledgeable staff. Good deals on appliances and all very easy to purchase.
by
  • Verified Purchase
  • Recommended
I can get in, get what I need and get out quickly. If the store doesn't have what I am looking f...
I can get in, get what I need and get out quickly. If the store doesn't have what I am looking for, they help me find a solution that works equally as well.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 466 reviews

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