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Filter Reviews By:Rating, Profile, Gender, Age (642)
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Showing 1-30 of 642 reviews
May 1, 2023
Visible improvement!!
I've been shopping here for years and I notice a new vive and attitude in the workers who actually seem to care about customer satisfaction. Congratulations to whoever has provoked this change. Keep it up..
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Recommended
Apr 14, 2023
Retuning the Items
HOME DEPOT team member was very kind and fast to finalize my return in seconds without any problem.
Thanks for their fantastic customer service.
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Apr 1, 2023
Final visit
I don't like Home Depot at all. This store is the worst. Finding an employee is impossible and when you do, you have to interrupt their conversation to ask for help. It's like pulling teeth.
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Mar 15, 2023
East Colonial Store one of my favorites
This store is closer to my residence so I use it more for home purchases. I use the stores in Oviedo and on Alafaya also for work and personal purchases. The layout of the stores are completely different and the one on East Colonial has a better layout and flow than the other two. Just a personal preference, but I often have to use the Home Depot app to locate stuff in the other stores vs. this one.
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Recommended
Mar 12, 2023
Returns
LESLIE was a fantastic help with my exchange today. Congenial, prompt and thorough .
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Recommended
Feb 22, 2023
Too rude. Better go somewhere else
They allow employees like Kiki to be rude and talk down people. Never again
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Jan 30, 2023
Unavailable Merchandise
Money was collected from my bank account for an item that was supposed to be in stock. When I went to pick it up, I was informed that merchandise was out of stock but at the same time the customer associated instructed me to go to another store where she ascertained the item was there. Lazy people!
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Jan 27, 2023
Excellent Store
The employees were so nice and friendly, I mean they went out of their way to help me with the crazy situations I needed help with. I definitely recommend this store.
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Recommended
Dec 26, 2022
Exemplary Customer Service
I purchased brand new Samsung appliances in March 2022 and spent close to $4K. The washer and dryer was recalled and defective. It took Samsung months to reimburse me for a product that was 2 months old so I can repurchase a new washer. 2nd washer was delivered and problematic as well with water leaking g during wash cycle and damaging my new wood flooring. The management was amazing and I now 10 months later have a new LG washer and dryer. I will NEVER purchase Samsung appliances and will make sure to let everyone know!
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Recommended
Nov 17, 2022
THE BEST STORE MANAGER AND DESK CLERK!!
Both IRYNA, the store manager, and DANA, the desk clerk, helped us purchase 20 poinsettias at a greatly reduced discount in order to afford the next size up from the ones
that were on sale that we were told on the phone were there in quantity, but when we got to the store there were none to be found, and we had driven a long distance to get there.
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Recommended
Nov 16, 2022
No one available to help
No one available to help
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Oct 10, 2022
items in stock
They had plenty of hurricane repair items in stock!
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Recommended
Oct 9, 2022
Home Depot 8' Jack-o-Lantern LED stack
Great and imaginative Halloween item. Really worth the money!
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Recommended
Sep 24, 2022
Iryna is very cold and condescending
I spoke with Iryna concerning my difficult financial situation and an unexpected and costly home repair and requested assistance and she was very condescending to me and humiliated me.
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Aug 21, 2022
Friendly store
The garden center at the Colonial Store has some great staff. They are friendly and helpful.
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Recommended
Jul 31, 2022
Products and prices.
The Home Depot store is quite far from my place, however, I always find the products I need at a very good price. Associates are very helpful as well.
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Recommended
Jul 19, 2022
Commercial Project
I worked with Rick on this order. He help make suggestions that saved me money and made the job look that much better.
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Recommended
Jul 13, 2022
I love the people in the store.
My experience in the store is always fantastic. Everyone’s always happy to help. Fantastic attitudes.
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Recommended
Jul 11, 2022
Always have what I need
They have always had what I needed for home projects and my work.
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DIY
Recommended
Jun 7, 2022
Points for Improvement
A good array of home appliances and brands.
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Recommended
May 25, 2022
Messy Store
Carts are always in isles with orders on never able to use one or move around with a cart because too many orders are stored on carts in the way
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DIY
May 6, 2022
Orlando in Garden ROCKS~!
My experience was taken to a new level by Orlando in the Garden shop. Talk about a CLASS ACT!!! I walked into the garden shop I was greeted, smiled and treated like a friend that I haven't seen in years. Enthusiasm, excitement and amazing energy are words to describe him. Orlando introduced himself and asked how he could help me. He did not tell me where the item was he took me directly to it, smiling and acknowledging people along the way. You don't have an employee you have an asset!
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Recommended
Apr 28, 2022
Product is always available and if not...it is ordered and in the store within a few days.
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Recommended
Apr 24, 2022
Great service
I recently purchased a refrigerator for my brand new home. I’ve never bought any big ticket items before. The sales lady was very helpful and knowledgeable about the whole process.
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Recommended
Apr 22, 2022
Always have what I need.
Never a disappointment.
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Recommended
Apr 22, 2022
GE clothes washer
I am pleased with product.
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Recommended
Mar 29, 2022
Horrible Customer Service
Went into store with a receipt to return 2 items. When I got there, the first person said she the computer wouldn't let her return it. Then went on to say, that since it was a special order (which it wasn't, had it at local stores) I had to bring it back to the store I bought it from. Had her call the manager. Before "customer service manager" came over to speak with me, the clerk seem to be explaining what was going on. He came over and looked at me and just said "Yes"-I said I want to return these items. He said I had to go back to where I ordered it, and I said show me in writing where that is on your company policy (had the policy pulled up) and he said it wasn't in writing. Finally, he returned it and gave me a gift card. The original clerk said I had to take a gift card, which was no problem. I even said to the 'manager' I was reporting him, he said go ahead. They wouldn't know customer service if it hit them in the head! Will NEVER go back to this store again!
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Mar 18, 2022
Excellent cashier Maruveny
I bough yesterday and was a great experience the cashier was wonderful
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Recommended
Mar 17, 2022
very clean store and parking lot
I work for a demolition company and have for the past 15 years. Home Depot is our go to shop for tools, plywood, concrete for pour backs, Millwalkee drills and impacts to sockets and bits. Also for my home needs as well, toilet repairs, door handles, counter tops pvc and irrigation heads. When I need anything from a grade 8 bolt to a washing machine Home Depot is the place to go! Hands down! Love me some Home Depot
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Recommended
Mar 2, 2022
has everything I need
Easy to find and no need to look somewhere else, I love this store.