#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(302)674-7402
Tool & Truck Rental(302)674-7408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
801 N Dupont Hwy
Dover, DE 19901
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 422 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (422)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 422 reviews
Great store, great customer service always clean and the wait time to checkout is awesome
Great store, great customer service always clean and the wait time to checkout is awesome
by
  • Verified Purchase
  • Recommended
Associate/cashier Marie is a treasure and goes the extra mile to make sure customers are given th...
Associate/cashier Marie is a treasure and goes the extra mile to make sure customers are given the help they need. Awesome.
by
  • Verified Purchase
  • Recommended
Alex in the department makes customers feel at ease while shopping. Very courteous and genuine to...
Alex in the department makes customers feel at ease while shopping. Very courteous and genuine to help you find all the items on your list.
by
  • Verified Purchase
  • Recommended
This store has good service. The employees are friendly and helpful. The credit terms are wonde...
This store has good service. The employees are friendly and helpful. The credit terms are wonderful.
by
  • Verified Purchase
  • Recommended
Zero customer service! When asking one of the team members walking toward me for assistance he pu...
Zero customer service! When asking one of the team members walking toward me for assistance he put up his index finger and shook his head no, basically indicating my question wasn’t important. (He was getting a pen from a workstation) The ladies at the return counter were more interested in talking about oval tubs instead of asking me about my return. Not once did they say hi or may I help you. Others associated were just standing around chatting. This place is miserable.
by
  • Verified Purchase
Home Depot Dover is our favorite one. Everyone is helpful, friendly and knowledgeable.
Home Depot Dover is our favorite one. Everyone is helpful, friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
The store was clean and all of the products were easy to find
The store was clean and all of the products were easy to find
by
  • Verified Purchase
  • Recommended
The store was clean, and it was easy to find help. I worked with Lisa in window treatments and sh...
The store was clean, and it was easy to find help. I worked with Lisa in window treatments and she was awesome from beginning to end. Working with her I didn't mind spending my money
by
  • Verified Purchase
  • Recommended
The customer service was horrible.
The customer service was horrible.
by
  • Verified Purchase
Employees are RUDE
Employees are RUDE
by
  • Verified Purchase
Associates were helpful and friendly and I was able to find everything I was looking for
Associates were helpful and friendly and I was able to find everything I was looking for
by
  • Verified Purchase
  • Recommended
Collin in Lumber was just a phenomenal employee. The attentiveness to the customer before me, and...
Collin in Lumber was just a phenomenal employee. The attentiveness to the customer before me, and worried that I would be upset for taking too long for reasons not his fault. He was personable, passionate, and believes in doing his job accurately and efficiently. He asked about my profession (artist/youtuber) and just a really nice guy. Being a woman, he wouldnt let me lift or exert myself. Awesome employee. You should be so proud of having such a great worker during these awful times. Thx Collin.
by
  • Verified Purchase
  • Recommended
I would like to say that because of the pandemic I found all of the employees I asked for help we...
I would like to say that because of the pandemic I found all of the employees I asked for help were very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store was clean everything was easy to find.
The store was clean everything was easy to find.
by
  • Verified Purchase
  • Recommended
I truly want to thank Yasmine for helping me with a discount on my purchase for damage concrete b...
I truly want to thank Yasmine for helping me with a discount on my purchase for damage concrete bags.
by
  • Verified Purchase
  • Recommended
GREAT SERVICE, CUSTOMER FRIENDLY. LEAN STORE
GREAT SERVICE, CUSTOMER FRIENDLY. LEAN STORE
by
  • Verified Purchase
  • Recommended
Extremely happy with this store employee were all very helpful! We will be back to order our kitc...
Extremely happy with this store employee were all very helpful! We will be back to order our kitchen countertop, refrigerator and stove!
by
  • Verified Purchase
  • Recommended
As always the female employees are helpful and friendly , the men not so much. I love their plant...
As always the female employees are helpful and friendly , the men not so much. I love their plants ,but would it kill them to reduce them once in awhile? The bathrooms are always clean, and they do carry new products on a regular basis.
by
  • Verified Purchase
  • Recommended
The Associate at customer service was veryhelpful.
The Associate at customer service was veryhelpful.
by
  • Verified Purchase
  • Recommended
Store was clean. Easy to find everything. Got some wonderful help from mitch cutting the wood I...
Store was clean. Easy to find everything. Got some wonderful help from mitch cutting the wood I needed for a project.
by
  • Verified Purchase
  • Recommended
THE EMPLOYEES WERE VERY HELPFUL
THE EMPLOYEES WERE VERY HELPFUL
by
  • Verified Purchase
  • Recommended
Employees are friendly, helpful and always willing to help me find what I'm looking for.
Employees are friendly, helpful and always willing to help me find what I'm looking for.
by
  • Verified Purchase
  • Recommended
Hone depot has and will always be our go to store for all our home projects. Customer service is ...
Hone depot has and will always be our go to store for all our home projects. Customer service is excellent. Always have what we need and in stock.
by
  • Verified Purchase
  • Recommended
Friendly staff at this location. easy safe access from road into this store.
Friendly staff at this location. easy safe access from road into this store.
by
  • Verified Purchase
  • Recommended
Great service from Tawanda and better prices than most.
Great service from Tawanda and better prices than most.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
LOVE IT !
LOVE IT !
by
  • Verified Purchase
  • Recommended
It is obvious that the employees are encouraged to act in a friendly manner and to learn about th...
It is obvious that the employees are encouraged to act in a friendly manner and to learn about the locations of the various departments in the store. The employees in those departments have a good working knowledge of the merchandise and can often offer suggestions about the task that the customer is working on. There is generally a greeting and seldom a frown on their faces as one approaches them, unlike at their competitor further north.
by
  • Verified Purchase
  • Recommended
Excellent Customer service I will visit again. I will make future purchases.
Excellent Customer service I will visit again. I will make future purchases.
by
  • Verified Purchase
  • Recommended
I want any customer that read these reviews about this Dover store to know that the service here...
I want any customer that read these reviews about this Dover store to know that the service here with the staff and management and all employees goes well way above and beyond I would recommend this store to anyone the customer service in each department is excellent. They know what they’re talking about when you go into each department they also know where everything is in each aisle I had no problem with everything that I needed in this store for the past year my husband and I had bought a house on November 31 and we’ve been shopping here for a whole year and each and every time we come in they know us and they’ll are always willing to go above and beyond to help us and I love that exceptional service thank you guys and keep up the good work sincerely Mrs.Nicole Stridiron XOXO
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 422 reviews

Nearby Stores

350 Auto Park Drive

Middletown, DE 19709

21.01 mi

Pro Service Desk

(302)449-3702

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

2000 Peoples Plaza

Newark, DE 19702

31.23 mi

Tool & Truck Rental

(302)838-4410

Pro Service Desk

(302)838-4406

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

3849 South Delsea Dr

Vineland, NJ 08360

31.48 mi

Pro Service Desk

(856)765-2400

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm