#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(302)674-7402
Tool & Truck Rental(302)674-7408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
801 N Dupont Hwy
Dover, DE 19901
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 422 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (422)
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Showing 1-30 of 422 reviews
Great Customer Service
All employees are polite and helpful even when they are busy and the store is closing.
by
    Terrific Customer Service
    The Dover Home Depot is one of the best stores to shop Dover DE Home Depot is the best! Customer service is great and employees and managers are so helpful. I’ve bought appliances, flooring, vinyl plank, marble tile, hardwood and carpet and have always received great products, installation, and service!
    by
      • Recommended
      Great people
      No matter the quantity , I buy, rain or shine, they always load it on my truck with a smile. their face . I could have the strangest request or questions , they will help me find the answer.
      by
        Great Service
        My Home Depot credit card was not working correctly but I had cashier MICHELLE take her time to help us figure out the situation. MICHELLE worked with us patiently to find the solution. Thank you very much!
        by
          • Recommended
          For brand named items on devices Home Depot is the place to go!
          by
            • Recommended
            Terrible Customer Service
            by
              Refrigerator
              We bought a Refrigerator and we are very glad we did!
              by
                • Recommended
                Great customer service
                by
                  • Recommended
                  Great Experience!
                  Lisa was great and went above and Beyond my expectations! The entire store is great. Thank you!
                  by
                    • Recommended
                    1 found this review helpful
                    Filth!!
                    I was going to rent tools from tool rental but as a former mechanic for this very store the tool rental shop was filthy. Every tool was dirty. Nothing been cleaned in a long time. Layers upon layers of dust/dirt on displays and tools
                    by
                      Rude cashier
                      Walked up to the only open register, cashier was watching someone load their car. It wasnt until another employee asked if she was going to help the customer at her register that she even acknowledged me. Then the transaction seemed to confuse her and she had a terrible attitude towards me as if i was interrupting her. Do not recommend this location.
                      by
                        You must own a smartphone for military discount.
                        The store was understaffed but associates tried their best to assist customers. Check with the store before shopping. The inventory shown on the website does not match what is actually available in the store.
                        by
                          Shopping made easy!
                          We love Anne Riley at the Dover, DE location she has helped us a couple times with purchasing appliances. She is so kind and informative. So funny and made the experience pleasant and easy! Thank you so much !
                          by
                            • Recommended
                            Amazing customer service
                            Had a great experience especially at checkout with the customer service that Antaneek provided 15 out of 5 stars!!!
                            by
                              • Recommended
                              Top shop
                              The store is at the top of my store list they seam to carry or they are able to get my items ordered in a timely manner.
                              by
                                • Recommended
                                Great customer service
                                I was buying paint and I recieved the best customer service from the ladies in this dept. I have done lots of shopping here over the last two years for a remodeling project and I can honestly say they made it a great experience
                                by
                                  • Recommended
                                  Deceptive advertising
                                  The 10% off coupon only takes off 1.6%
                                  by
                                    Great Store
                                    This HD is very convenient and meets all my needs in regards to the products sold.
                                    by
                                      • Recommended
                                      Creepy Employees
                                      I am a female customer. I approached 3 male employees in the power tool section to ask for help. My engagement with them was professional and direct. One of them immediately began to sexually harass me -- to comment on my body, to call me "baby," "sweet thang," etc. The other two employees simply walked away and left me to deal with their creep coworker on my own. Home Depot needs to get their employees under control.
                                      by
                                        Just opened a $32.96 Toilet seat box enclosed with visible urine
                                        Totally unacceptable no concern of courtesy displayed to customer being inconvenienced. This is unsanitary and a health hazard. No option for zero stars.
                                        by
                                          Electrical
                                          The employee did an awesome job telling me what I needed & answered all my questions
                                          by
                                            • Recommended
                                            Spray paint
                                            I love the way my blinds came out
                                            by
                                              • Recommended
                                              Pleasant cashier
                                              Was so polite and friendly.
                                              by
                                                • Recommended
                                                Always a pleasure shopping at the dover home depot. The associate that helped us name dale went a...
                                                Always a pleasure shopping at the dover home depot. The associate that helped us name dale went above and beyond. The cashiers are always friendly. And the store is well stocked and clean.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Very friendly staff , very professional
                                                Very friendly staff , very professional
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Had to go to Home Depot and found what I wanted easily and was in and out in no time! The staff w...
                                                Had to go to Home Depot and found what I wanted easily and was in and out in no time! The staff was very helpful and made the trip a pleasant experience!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                THIS WAS THE BEST EXPERIENCE OF ANY HOME DEPOT THAT I HAD PURCHASED AND LOADED ONTO MY TRAILER '...
                                                THIS WAS THE BEST EXPERIENCE OF ANY HOME DEPOT THAT I HAD PURCHASED AND LOADED ONTO MY TRAILER ' KUDO'S TO ALL THAT WAS INVOLVED ON MY PURCHASE 7 / 7 / 21 .THANK YOU ALL ( EARLY AM ) EMPLOYEES
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Store was clean and stocked. Employees were very friendly and helpful. Paint department was very ...
                                                Store was clean and stocked. Employees were very friendly and helpful. Paint department was very helpful and fast. Great experience!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Staff who happened to be a store Manager Melisa needs some training on her behavior so rude when ...
                                                Staff who happened to be a store Manager Melisa needs some training on her behavior so rude when im trying to place an order online. Item never put aside for pick up.
                                                by
                                                • Verified Purchase
                                                We're currently updating my sister's kitchen countertops and cabinets. Chris was very helpful wit...
                                                We're currently updating my sister's kitchen countertops and cabinets. Chris was very helpful with his recommendations and confirmations regarding our choices and the required processes. He was patient, understanding and professional....excellent customer care.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 422 reviews

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