#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(313)359-2400
Tool & Truck Rental(313)359-2403
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
25451 Michigan Ave
Dearborn Heights, MI 48125
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Customer Store Reviews

  • 4.6 out of 386 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (386)
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Showing 1-30 of 386 reviews
I love you guys good employees.
I love you guys good employees.
by
  • Verified Purchase
  • Recommended
Customer service on Sunday 6/28/20 was horrible. You need to check your staff on how they deal wi...
Customer service on Sunday 6/28/20 was horrible. You need to check your staff on how they deal with customers.
by
    This store is very unorganized and the employees are rude.
    This store is very unorganized and the employees are rude.
    by
    • Verified Purchase
    This store was very helpful and kind.
    This store was very helpful and kind.
    by
    • Verified Purchase
    • Recommended
    DO NOT EXPECT FRIENDLY EMPLOYEES OR THAT CUSTOMERS ARE REQUIRED TO WEAR MASKS.
    DO NOT EXPECT FRIENDLY EMPLOYEES OR THAT CUSTOMERS ARE REQUIRED TO WEAR MASKS.
    by
    • Verified Purchase
    I was disappointed that the wearing of masks at this dangerous time was not being enforced, and I...
    I was disappointed that the wearing of masks at this dangerous time was not being enforced, and I had to go into the store for my pick up order which took about 1/2 an hours to get and then I was shorted one bag of topsoil out of 10.
    by
    • Verified Purchase
    Close to home, kind professional courteous, knowledgeable staff, many products for all your home ...
    Close to home, kind professional courteous, knowledgeable staff, many products for all your home and garden improvements. easy to find items, store aisles are clean, properly labeled, Amidst COVID-19 the store is designed to help with social distancing and ensure employee and customer safety . Sanitizer is provided when customers walk in for hands and carts. staff is always helpful and willing to assist. As a longtime customer, Home Depot has what the customers need, the prices are competitive and affordable,plenty of promotions and discounts. The store location provides convenience, plenty of shopping carts clean and easy to find, lot of parking. I am a happy satisfied customer.
    by
    • Verified Purchase
    • Recommended
    THIS HOME DEPOT IS ALWAYS CLEAN, I REALLY ENJOY THEIR CUSTOMER SERVICE THEY ARE HARD INDIVIDUALS ...
    THIS HOME DEPOT IS ALWAYS CLEAN, I REALLY ENJOY THEIR CUSTOMER SERVICE THEY ARE HARD INDIVIDUALS WHO DESERVE RESPECT AT ALL TIMES ,SOMEONE IS ALWAYS AVAILABLE TO HELP AND NOT RUNNING AWAY FROM HELPING THE CUSTOMER
    by
    • Verified Purchase
    • Recommended
    Until the store change how many are allowed in (50 or less), make customers wear facial covering,...
    Until the store change how many are allowed in (50 or less), make customers wear facial covering, close down the returns, and get more help even if this mean the store manager getting his hands dirty, I will wait to shop there again or until Covid ends.
    by
    • Verified Purchase
    Fast and courteous curb side pick up.
    Fast and courteous curb side pick up.
    by
    • Verified Purchase
    • Recommended
    The workers at the store are super nice have a great sense of humor and knows their stuff.
    The workers at the store are super nice have a great sense of humor and knows their stuff.
    by
    • Verified Purchase
    • Recommended
    Nick DEPT: CARPETING AND FLOORING One of your best employees, i'd like to see him recognized ...
    Nick DEPT: CARPETING AND FLOORING One of your best employees, i'd like to see him recognized for how professionally and effective he represents your company.
    by
    • Verified Purchase
    • Recommended
    I have always been very pleased at this home depoy
    I have always been very pleased at this home depoy
    by
    • Verified Purchase
    • Recommended
    Great customer service
    Great customer service
    by
    • Verified Purchase
    • Recommended
    All the employees are super friendly and helpful!
    All the employees are super friendly and helpful!
    by
    • Verified Purchase
    • Recommended
    The store is clean. The staff is nice. Have had a few mix ups/inconsistencies with accuracy at th...
    The store is clean. The staff is nice. Have had a few mix ups/inconsistencies with accuracy at the paint counter. But generally a good store!
    by
    • Verified Purchase
    • Recommended
    great customer service and cashier Genet always serve professionally and answer questions asked.
    great customer service and cashier Genet always serve professionally and answer questions asked.
    by
    • Verified Purchase
    • Recommended
    Received the help that I needed.
    Received the help that I needed.
    by
    • Verified Purchase
    • Recommended
    THIS PLACE IS AWESOME
    THIS PLACE IS AWESOME
    by
    • Verified Purchase
    • Recommended
    Friendly experience
    Friendly experience
    by
    • Verified Purchase
    • Recommended
    Neil in the kitchen remodel area is a very helpful and great employee.
    Neil in the kitchen remodel area is a very helpful and great employee.
    by
    • Verified Purchase
    • Recommended
    Products are easy to find and the employees are very friendly and helpful
    Products are easy to find and the employees are very friendly and helpful
    by
    • Verified Purchase
    • Recommended
    The Home Depot Store in Dearborn Heights always provides the best customer service. I go there fo...
    The Home Depot Store in Dearborn Heights always provides the best customer service. I go there for work and home items, and I always get greeted with a smile, all of my questions are always answered right away, and I never wait any long period of time. The best Home Depot store out there!
    by
    • Verified Purchase
    • Recommended
    Bill from the Tool Rental Department was professional, friendly and accommodating. I really appre...
    Bill from the Tool Rental Department was professional, friendly and accommodating. I really appreciated him taking the time to ensure that I left the Dearborn Heights Home Depot a satisfied customer. Dede was awesome, too!!!
    by
    • Verified Purchase
    • Recommended
    More friendly service people to help
    More friendly service people to help
    by
    • Verified Purchase
    • Recommended
    The help I received from a particular employee (Barb in Returns) was nothing less than amazing! T...
    The help I received from a particular employee (Barb in Returns) was nothing less than amazing! There were many employees walking around helping others in the store and it was a very clean environment, considering it has so much in the way of building materials.
    by
    • Verified Purchase
    I bought an Anderson door from Home Depot and when the installer came and showed me how to take o...
    I bought an Anderson door from Home Depot and when the installer came and showed me how to take out the window on this model, I told him it would be very hard for me to do that. He told me about 2 other models that would be easier for me to use. I called Anderson and they basically told me they wouldn't do anything for me. I spoke with Sue Spence at the Home Depot Dearborn store and she told me they would be very happy to change out the door for one I wanted and all I would have to pay was the difference in the price. They also agreed to waive the install fee. I was extraordinarily happy with them. Sue was a joy to work with and made sure by her actions that I would return when I needed any other big items.
    by
      Always in and out in a timely manner, with no issues.
      Always in and out in a timely manner, with no issues.
      by
      • Verified Purchase
      • Recommended
      GOOD STORE, ALWAYS CLEAN AND HELPFULL
      GOOD STORE, ALWAYS CLEAN AND HELPFULL
      by
      • Verified Purchase
      • Recommended
      The kitchen design department was extremely professional and very helpful, especially Jamie and S...
      The kitchen design department was extremely professional and very helpful, especially Jamie and Susan Batar.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 386 reviews

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