#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(313)359-2400
Tool & Truck Rental(313)359-2403
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
25451 Michigan Ave
Dearborn Heights, MI 48125
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Customer Store Reviews

  • 4.6 out of 386 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (386)
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Showing 1-30 of 386 reviews
Bought item in store to be shipped to my house.Paid in full it's been two months have not receive...
Bought item in store to be shipped to my house.Paid in full it's been two months have not received anything I ordered.Nothing is here yet.went to the store to complain about my order.got very little help.still waiting and don't know when my order is arriving.
by
  • Verified Purchase
This Home Depot store exceeded my expectations. Laurel, the employee in the pain department, wen...
This Home Depot store exceeded my expectations. Laurel, the employee in the pain department, went above & beyond to help me with my first paint project. She answered all my questions and even gave me advice. Andre in the window department also went out of his way to find basement windows that are hard to order. This store is clean & well maintained, so impressed with their service.
by
  • Verified Purchase
  • Recommended
Hi to whom it may concern the store was well stocked in these hard times and friendly people to h...
Hi to whom it may concern the store was well stocked in these hard times and friendly people to help and wait on you. It was nice to have person welcome you when you entered it makes your day brighter thx.
by
  • Verified Purchase
  • Recommended
Clean store and the employees are friendly and stay with you till you find what you looking for i...
Clean store and the employees are friendly and stay with you till you find what you looking for if you want any help from them.
by
  • Verified Purchase
  • Recommended
Employees are very helpful.
Employees are very helpful.
by
  • Verified Purchase
  • Recommended
Friendly greeting from service counter staff upon entering the store. Store was very clean and p...
Friendly greeting from service counter staff upon entering the store. Store was very clean and practing social distancing and everyone wearing a mask. Products on shelves clean too with a good selection to purchase. Cashier at check out very friendly and accommodating.
by
  • Verified Purchase
  • Recommended
I like this store and, all the staff there are amazing. They are so helpful and the store is alwa...
I like this store and, all the staff there are amazing. They are so helpful and the store is always clean. They always have what i’m Looking for. The cashiers are always so nice
by
  • Verified Purchase
  • Recommended
This is the best Home Depot in the entire area! I wouldn't dare go to any other home improvement ...
This is the best Home Depot in the entire area! I wouldn't dare go to any other home improvement store. They have the best staff and they're polite, friendly, assistive and knowledgeable
by
  • Verified Purchase
  • Recommended
shay delivered and assisted me with finding the product i needed in a timely fashion. she has awe...
shay delivered and assisted me with finding the product i needed in a timely fashion. she has awesome customer service and she will be the reason why i will shop at this location again .
by
  • Verified Purchase
  • Recommended
Everything is excellent at that store.
Everything is excellent at that store.
by
  • Verified Purchase
  • Recommended
This is one of the best homedepot stores. I find that the assistants at this store have great dis...
This is one of the best homedepot stores. I find that the assistants at this store have great dispositions.
by
  • Verified Purchase
  • Recommended
I love shopping at this store. It is well stocked, and its workers are friendly, courteous, and p...
I love shopping at this store. It is well stocked, and its workers are friendly, courteous, and professional. They willingly help you to solve any problem that you ask them to assist you with. Overall, I would rate this a 5 star store.
by
  • Verified Purchase
  • Recommended
You have an assistant manager TIM. He goes out of his way to help. He could be at the very side...
You have an assistant manager TIM. He goes out of his way to help. He could be at the very side of the store and when asked for him, he is there right away to assist. He always has a smile, pleasant and most helpful. he is an asset to the company.
by
  • Verified Purchase
  • Recommended
MY Home Depot is the BEST Home Depot. Everyone is always extremely friendly and helpful. I have...
MY Home Depot is the BEST Home Depot. Everyone is always extremely friendly and helpful. I have yet to have a bad experience here. I can't say they always have what I'm looking for - what store/place does - but 95% of the time they have what I'm looking for 100% of the time.
by
  • Verified Purchase
  • Recommended
I just had the best experience I've had in a while at check out the teller named Joanne was excel...
I just had the best experience I've had in a while at check out the teller named Joanne was excellent and you could see her smile right through her mask I'll be back.
by
  • Verified Purchase
  • Recommended
The store as a Whole is not as solid as your Store in Madison Heights,MI, but MARK in Electrical ...
The store as a Whole is not as solid as your Store in Madison Heights,MI, but MARK in Electrical stands out. He's courteous to Customers and extremely knowledgeable/helpful we 'Handy Men' appreciate. If he weren't there, I'd more than likely patronize Furguson for my work supplies. GIVE THAT MAN A RAISE!
by
  • Verified Purchase
  • Recommended
Great employees who are very professional. Store is always clean and stock is orderly.
Great employees who are very professional. Store is always clean and stock is orderly.
by
  • Verified Purchase
  • Recommended
Store #2710 on Michigan Ave. in Dearborn Heights MI is my favorite store to shop at. Everyone th...
Store #2710 on Michigan Ave. in Dearborn Heights MI is my favorite store to shop at. Everyone there always treats everyone with courtesy and respect. The store associates know their areas well. I always have a good experience when I am there.
by
  • Verified Purchase
  • Recommended
I asked for help finding something that I even showed it to them in my phone, nobody could find w...
I asked for help finding something that I even showed it to them in my phone, nobody could find where it is. Finally I found by myself
by
  • Verified Purchase
This store always has been the place to go for home repair needs. Their employees knowledgeable. ...
This store always has been the place to go for home repair needs. Their employees knowledgeable. It helps someone like me to have a place like this in my area.
by
  • Verified Purchase
  • Recommended
knowledge employee and good attitude.
knowledge employee and good attitude.
by
  • Verified Purchase
  • Recommended
I have shopped at this store multiple times; enough to feel like I am part of it. I love the atmo...
I have shopped at this store multiple times; enough to feel like I am part of it. I love the atmosphere and friendliness of.
by
  • Verified Purchase
  • Recommended
Lack friendly associates Every one is busy or helping a customer. Ya covid mask thing is a jok...
Lack friendly associates Every one is busy or helping a customer. Ya covid mask thing is a joke at this store even the at home service rep was sloppy and slowly slid his mask down along with the customer that was next to him Blabbermouth him without a mask on at all down to his chin
by
  • Verified Purchase
  • Recommended
David was exceptional! Great customer service. He was cute as well ( lol )
David was exceptional! Great customer service. He was cute as well ( lol )
by
  • Verified Purchase
  • Recommended
I did not see the item I initially went to purchase. I will check back in near future.
I did not see the item I initially went to purchase. I will check back in near future.
by
  • Verified Purchase
  • Recommended
Great customer service! From lady stocking bug stuff, to Belynda cashier, to XHavier going above ...
Great customer service! From lady stocking bug stuff, to Belynda cashier, to XHavier going above and beyond to help load heavy river rocks! Bring back the Hot Dog Stand!!!
by
  • Verified Purchase
  • Recommended
I was able to find what I needed at a reasonable price and had many selections to choose from. Th...
I was able to find what I needed at a reasonable price and had many selections to choose from. The associates were helpful in showing me where certain merchandise could be found, and one even accompanied me to the correct aisle. Probably the store could have been cleaner, but it was bearable; I could tell they were in process making some changes and moves in merchandise.
by
  • Verified Purchase
  • Recommended
Needed to purchase custom windows, absolutely no help available.. Out of brand name products in...
Needed to purchase custom windows, absolutely no help available.. Out of brand name products in bath area. Even though I love the Home Depot app, and find things to purchase readily, it has been months since I have had an employee ask me “if they can help me find something”. The management needs to be replaced at this store and the employees need serious retraining. Obviously they are now hiring people that have no outside experience.
by
  • Verified Purchase
Worst customer service.... why can’t I go to a Home Depot in Michigan and find nice employees? So...
Worst customer service.... why can’t I go to a Home Depot in Michigan and find nice employees? Some are nice and friendly and want to help. But my experience in Michigan has always been like that. I really like how I was treated as a customer in Seattle, Wa area.
by
  • Verified Purchase
Tim and David, you are awesome. Thank you for fixing my order. My fur babies will be so happy onc...
Tim and David, you are awesome. Thank you for fixing my order. My fur babies will be so happy once I get my wood and get the back fence fixed and they can play in their yard. I'm looking forward to my delivery soon!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 386 reviews

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