#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)762-4382
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
92 Newbury St
Danvers, MA 01923
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Customer Store Reviews

  • 4.7 out of 392 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Great store will be back.
Great store will be back.
by
  • Verified Purchase
  • Recommended
I already shared my thoughts about this store in the survey. Why are you asking me again? The on...
I already shared my thoughts about this store in the survey. Why are you asking me again? The only positives of this store are Sarah H at check out and the location is convenient on my way to current project. Inventory is limited, store layout is confusing when compared to other area Home Depots and staff in the aisles are unfriendly, mostly unhelpful and at time ignored me while I was waiting to have keys made. No one asked to help me, I had to seek them out.
by
  • Verified Purchase
The most helpful associates. Very dedicated and devoted to help customers. Their patience is un...
The most helpful associates. Very dedicated and devoted to help customers. Their patience is unrivaled. There is an associate at every corner; no need to search around and around. In addition, they are well informed about the products in their departments.
by
  • Verified Purchase
  • Recommended
The staff is friendly and someone is always available to answer any questions.
The staff is friendly and someone is always available to answer any questions.
by
  • Verified Purchase
  • Recommended
The stores employees are always very help full. I've been doing business here for the last 15 ye...
The stores employees are always very help full. I've been doing business here for the last 15 years and they have had a lot of employees that have been working at this store for years. Always courteous and friendly.
by
  • Verified Purchase
  • Recommended
Staff friendly, polite and helpful. Able to quickly direct me to the item I wanted.
Staff friendly, polite and helpful. Able to quickly direct me to the item I wanted.
by
  • Verified Purchase
  • Recommended
The customer service is excellent here - the vast majority of the staff here are really friendly ...
The customer service is excellent here - the vast majority of the staff here are really friendly and knowledgable and that separates this location from some of the others. The product selection is good too and you can always find what you need!
by
  • Verified Purchase
  • Recommended
I always find what I need :)
I always find what I need :)
by
  • Verified Purchase
  • Recommended
Rude indifferent and completely useless employees who watch you struggle lifting 40 lb sacks of s...
Rude indifferent and completely useless employees who watch you struggle lifting 40 lb sacks of salt while they chatter with each other and look at their phones. None of them know where any of the products are. I asked four people and got four different answers. What a crappy store. Need a new manager!
by
  • Verified Purchase
good looking store, as a secret shopper I value customer service and clean shopping environments
good looking store, as a secret shopper I value customer service and clean shopping environments
by
  • Verified Purchase
  • Recommended
This particular Home Depot is the best. The service is awesome. People are so friendly. After get...
This particular Home Depot is the best. The service is awesome. People are so friendly. After getting what I need ( with help), I make my way too the register and get more help. I AM TOTALLY SATISFIED WITH THIS HOME DEPOT.
by
  • Verified Purchase
  • Recommended
This store is worth writing a review about! Clean and Organized, staff is helpful and friendly. L...
This store is worth writing a review about! Clean and Organized, staff is helpful and friendly. Loved my shopping experience here.
by
  • Verified Purchase
  • Recommended
Person who helped me was named Linda. She went out of her way to help me and to get answers to a...
Person who helped me was named Linda. She went out of her way to help me and to get answers to all my questions about this product. She was very pleasant.
by
  • Verified Purchase
  • Recommended
This is a great location. I find the staff to always be helpful, knowledgeable, hard working and ...
This is a great location. I find the staff to always be helpful, knowledgeable, hard working and very friendly. I have never run into any issues or concerns shopping here. It is my go to store for household needs and projects. It is always a pleasant experience and I highly recommend this store.
by
  • Verified Purchase
  • Recommended
The employees are very helpful when needed.
The employees are very helpful when needed.
by
  • Verified Purchase
  • Recommended
Excellent Customer service !
Excellent Customer service !
by
  • Verified Purchase
  • Recommended
Outstanding assistance
Outstanding assistance
by
  • Verified Purchase
  • Recommended
Very friendly staff, good selection!
Very friendly staff, good selection!
by
  • Verified Purchase
  • Recommended
Ken was assisting self check out customers..I was pleased to see his veterans hat and Thanked him...
Ken was assisting self check out customers..I was pleased to see his veterans hat and Thanked him for his service as he was helping me with my purchase and Thanking me for shopping
by
  • Verified Purchase
  • Recommended
nice store, very helpful and smart staff
nice store, very helpful and smart staff
by
  • Verified Purchase
  • Recommended
Store #2663 has the MOST helpful employees and staff who always go above and beyond to help me!
Store #2663 has the MOST helpful employees and staff who always go above and beyond to help me!
by
  • Verified Purchase
  • Recommended
This store is convenient, people are friendly, store clean and organized and I find what I need
This store is convenient, people are friendly, store clean and organized and I find what I need
by
  • Verified Purchase
  • Recommended
Jennifer at the cash register was friendly, fast, and efficient. I didn’t even have to take every...
Jennifer at the cash register was friendly, fast, and efficient. I didn’t even have to take everything out of the cart, she just scanned all my items!
by
  • Verified Purchase
  • Recommended
Great store, Associated very helpful
Great store, Associated very helpful
by
  • Verified Purchase
  • Recommended
The store was clean and organized compared to other stores. The products were well displayed. Th...
The store was clean and organized compared to other stores. The products were well displayed. The associates were very friendly and informative and a pleasure to deal with. I will always shop at this location and recommend the Danvers Home Depot to my family and friends.
by
  • Verified Purchase
  • Recommended
STORE #2663 IS A WELL RUN, CLEAN STORE. ALTHOUGH THEY SERVICE MAINLY CONTRACTORS, THEY MAINTAIN...
STORE #2663 IS A WELL RUN, CLEAN STORE. ALTHOUGH THEY SERVICE MAINLY CONTRACTORS, THEY MAINTAIN A VERY HIGH QUALITY OF CUSTOMER SERVICE . THE MERCHANDISE IS CLEAN AND EASY TO FIND.
by
  • Verified Purchase
  • Recommended
As always home depot is the best!
As always home depot is the best!
by
  • Verified Purchase
  • Recommended
Great prices and items always in stock..and Thanx to diane and sara for the help that I received....
Great prices and items always in stock..and Thanx to diane and sara for the help that I received....
by
  • Verified Purchase
  • Recommended
I shop in this store often and have for many years . Employees are always helpful and friendly .
I shop in this store often and have for many years . Employees are always helpful and friendly .
by
  • Verified Purchase
  • Recommended
Outstanding results in the paint department administrator recommended product which worked perfec...
Outstanding results in the paint department administrator recommended product which worked perfectly
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 392 reviews

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