#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)762-4382
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
92 Newbury St
Danvers, MA 01923
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Customer Store Reviews

  • 4.7 out of 392 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Home depot customer
Had a easy experience, in and out without any problems.
by
    • Recommended
    Very knowledgeable staff
    If you're looking for new appliances then Tom is the person to speak to. He is very knowledgeable, easy to talk too and listens to you. I felt his customer service was above and beyond.
    by
      • Recommended
      What a let down
      Poor customer service. Plenty of help, yet no one bothers to aknowledge you or respond to your needs.
      by
        The best Home Depot on the North Shore!
        This is hands down my favorite Home Depot to shop at. The staff is very friendly and are eager to lend a hand if needed. The shelves are always well stocked and the store is always clean.
        by
          • Recommended
          Great store and employees
          We purchased 3 appliances. Great prices and helpful, knowledgeable staff!
          by
            • Recommended
            Danvers Home Depot
            I have been shopping at this location since it opened over 30 years ago and always had a great experience
            by
              Tom was amazing!
              Store I would have to say 3.5. The 5 Stars is for Tom in appliances, saved this location a sale today and guaranteed future purchases on appliances. If you’re unsure about anything Tom will make sure you are comfortable with any decision you make. Most pleasant service ever had here, anywhere at that. Thank you Tom
              by
                • Recommended
                Friendly and helpful sales associates
                Went out of their way to help me locate an item that was not where the computer said it would be. Friendly and quick to locate what I needed.
                by
                  • Recommended
                  Great had what I was looking for
                  Went in one a mission and got what I needed.
                  by
                    • Recommended
                    The Home Depot store 2663 is a great store to shop at!
                    I really enjoy shopping at the The Home Depot store in Danvers 2663. It's a great store to shop at and I always find what I'm looking for. The employees are always friendly & knowledgeable and I'm always greeted with a smile and ask if there is anything they can help me with. And Pat the cashier was very nice to me as I purchased my items on the way out. Satisfied customer here!
                    by
                      • Recommended
                      The staff at this home depot are with no doubt exceptional!
                      I went in for a toilet and faucets and I had overwhelming help from 3 associates and 2 others in getting the stuff into my car. Telling everyone all abt it!
                      by
                        • Recommended
                        Staffing
                        I have gone in Home Depot only once when no staff was available for questions. Recently I have noticed the staff has doubled, which makes our shopping experience much more productive
                        by
                          • Recommended
                          Help us out
                          Purchased flooring and rugs Bill helped us out so it was super easy and fast.
                          by
                            • Recommended
                            excellent
                            I bought these broducts almost every month for a few months. they worked great and were inexpensive
                            by
                              Great employees!
                              I went into the store looking for stain and the employee who helped me had answers to all my questions. The color I wanted was not on the shelf, so he checked the website for me which said there was one can available. He then checked all the cans on the shelves to see if it was in the wrong bin on the shelf, but couldn’t find one. I left without the stain but felt like I was a valued customer!
                              by
                                • Recommended
                                great customer service
                                Bruno and Cameron in the garden section went above and beyond with helping me with questions I had, thank you.
                                by
                                  Awesome experience
                                  Was helped through checkout and loading my car
                                  by
                                    • Recommended
                                    Great store!
                                    This was one of the cleanest and most organized Home Depot’s I’ve been to, and I’ve been to a lot! The staff was very helpful and friendly, they are pretty stocked with everything you need. This is going to be my main store for all my home needs!
                                    by
                                      • Recommended
                                      Most friendly and most helpful store I've been to in years!
                                      We took our 13 year old twins to home depot to buy some supplies for a home project. We were greeted within 1 minute of walking in. Someone helped us find the specific light bulb we needed, then interacted with our twins by asking them about back to school. At check out, Ken had my kids use the scanner gun, which was a lot of fun for them!
                                      by
                                        • Recommended
                                        Cutting wood
                                        Best store helped cut the wood perfectly and helped me get all my pieces out of one not buying multiple pieces
                                        by
                                          • Recommended
                                          Great Experience
                                          I was in the store today. Jacky was helpful, he took his time to help and assist me. Proud of his service today. Give him a FIVE for me
                                          by
                                            • Recommended
                                            Nancy at self checkout
                                            Very polite and extremely helpful! Good employee!!!
                                            by
                                              • Recommended
                                              Excellent Staff!
                                              Kim and Caroline were both friendly, knowledgeable and professional!
                                              by
                                                • Recommended
                                                Good store to shop
                                                We often go to Home Depot for home products and this store always has what we are looking for.
                                                by
                                                  • Recommended
                                                  Helpful employees!
                                                  On a recent trip, an employee offered to help me find the locations of nearly a dozen different items. It made my trip sooooo much faster than it would have been if she had not offered to help me. Great job Home Depot!
                                                  by
                                                    • Recommended
                                                    The service is good there.
                                                    Eric is a good guy the help for me can.
                                                    by
                                                      • Recommended
                                                      best pro help and personel at custome service
                                                      Arthur is the best Cashier , Chris is also a pleasure to deal with at the customer service desk
                                                      by
                                                        • Recommended
                                                        Customer service disqualified
                                                        Absolutely not knowledgeable people working here.
                                                        by
                                                          well stocked with multiple choices.
                                                          whenever I need something for repair or a new project, I can count on this store to have what I need.
                                                          by
                                                            • Recommended
                                                            Nice employees
                                                            The other Danvers Home Depot on Independence Dr. are rude, and nasty. I never go to that one. This store the Employees are very nice and helpful and seem to be always around to help and order items and also help me to the car when necessary.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 392 reviews

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