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Filter Reviews By:Rating, Profile, Gender, Age (440)
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Showing 1-30 of 440 reviews
Jul 10, 2020
PLEASE MAKE SURE THAT SALES CASHIER JAHYRLA GET'S A FULL-TIME POSITION. SHE GREATLY ASSISTED ME
PLEASE MAKE SURE THAT SALES CASHIER JAHYRLA GET'S A FULL-TIME POSITION. SHE GREATLY ASSISTED ME
by
Verified Purchase
Recommended
Jul 2, 2020
Needed to return two items which were on two different sales tickets. I thought this would requir...
Needed to return two items which were on two different sales tickets. I thought this would require two separate exchanges. The customer service rep- Rebecca did it all in one step, quickly and with a rare items these days- a positive attitude. The staff made what I thought was going to be a 15 minute ordeal into a 2-3 minute quick exchange.
Thanks for training your staff so well.
by
Verified Purchase
Recommended
Jun 25, 2020
clean & organized
clean & organized
by
Verified Purchase
Recommended
Jun 21, 2020
This store has improved so much from when I moved to Columbia, MD, a number of years ago. The se...
This store has improved so much from when I moved to Columbia, MD, a number of years ago. The service and attitude of the employees was so bad I went to the competition for my purchases. I took a chance to see if the store was better and IT WAS! I am so glad the store changed because it's closer than the competition. :-)
by
Verified Purchase
Recommended
Jun 18, 2020
Excellent store with excellent staff
Excellent store with excellent staff
by
Verified Purchase
Recommended
May 19, 2020
good store
good store
by
Verified Purchase
Recommended
May 11, 2020
The associates, Scott and Willow made my shopping experience, AMAZING, especially during a diffic...
The associates, Scott and Willow made my shopping experience, AMAZING, especially during a difficult time!
by
Verified Purchase
Recommended
May 2, 2020
The outstanding customer services and sign to find products and the fast check out procedure ma...
The outstanding customer services and sign to find products and the fast check out procedure make it easy shopping at the location.
by
Verified Purchase
Recommended
May 1, 2020
Awesome service and an amazing selection of garden essentials.
Awesome service and an amazing selection of garden essentials.
by
Verified Purchase
Recommended
Apr 11, 2020
This store is always the cleanest and most stocked. Even with the things happening now with the v...
This store is always the cleanest and most stocked. Even with the things happening now with the virus the staff was extremely friendly. Very short wait to get in (less than 5 minutes) due to the limit on people in the store these days. Willow, the self checkout cashier was very friendly and helped ring me up even though it was self check out. I will always prefer this store over any other location.
by
Verified Purchase
Recommended
Mar 9, 2020
I recently had a very bad experience at a competing store in the area. Having such a good experi...
I recently had a very bad experience at a competing store in the area. Having such a good experience at Home Depot, on the heals of a bad one, I felt compelled to sing their praises. Thank you Home Depot.
by
Verified Purchase
Recommended
Feb 15, 2020
Awesome helpful staff. They helped me find what I needed. The store was very clean.
Awesome helpful staff. They helped me find what I needed. The store was very clean.
by
Verified Purchase
Recommended
Feb 15, 2020
I love EVERY Home Depot store. But the one in Columbia, MD, is my favorite.
I love EVERY Home Depot store. But the one in Columbia, MD, is my favorite.
by
Verified Purchase
Recommended
Feb 5, 2020
I needed a specialty item. I mentioned it to a worker who guided me to the proper aisle and where...
I needed a specialty item. I mentioned it to a worker who guided me to the proper aisle and where these items were. Then he found it for me. Best customer service in retail I've ever received (anywhere) in Howard County!
by
Verified Purchase
Recommended
Jan 3, 2020
People so fredly and helpful, Ann the cashier she es especial and great costumer skills
People so fredly and helpful, Ann the cashier she es especial and great costumer skills
by
Verified Purchase
Recommended
Dec 31, 2019
But for couple of sales persons, majority are naive about the products and are totally absent min...
But for couple of sales persons, majority are naive about the products and are totally absent minded. Recently, I had to pay for the mistake of one sales person. Check your bill for correct charges and full details.
by
Verified Purchase
Dec 18, 2019
No matter what project you have or what material you are looking for, The staff at this Home Depo...
No matter what project you have or what material you are looking for, The staff at this Home Depot will Help find it!
by
Verified Purchase
Recommended
Dec 11, 2019
sound what i needed eaisly, associates were friendly and helpful
sound what i needed eaisly, associates were friendly and helpful
by
Verified Purchase
Recommended
Dec 3, 2019
The staff at this store are very helpful and knowledgeable. That being said, the store in Columbi...
The staff at this store are very helpful and knowledgeable. That being said, the store in Columbia, MD is one of the most cluttered and out-of-date stores Home Depot runs. If the store is remodeled to be cleaner, less cluttered, have a
bigger product selection, have up-to-date/non-broken displays and fixtures, this would infinitely improve the shopping experience.
by
Verified Purchase
Recommended
Dec 2, 2019
found producst that i was looking for easily, got help when needed
found producst that i was looking for easily, got help when needed
by
Verified Purchase
Recommended
Dec 2, 2019
associates are friendly and helpful,
associates are friendly and helpful,
by
Verified Purchase
Recommended
Dec 2, 2019
products easy to find and associates friendly and helpful
products easy to find and associates friendly and helpful
by
Verified Purchase
Recommended
Dec 1, 2019
The employees at Home Depot in Columbia are second to none for customer service! Just over two ...
The employees at Home Depot in Columbia are second to none for customer service! Just over two years ago, we moved to the area from having lived overseas for 10+ years; we needed many new items. We visited Home Depot and a competitor to determine which store would have our loyalty. Home Depot won hands down. Over the past two years they have consistently provided kind, knowledgable and professional support. The store offers an excellent assortment of products and services. Like all good relationships, it wasn't always an easy road. We needed a new HVAC for our home and chose Home Depot as we believed in the company, and felt they would stand behind their reputation for product and service. We actually experienced a very difficult time with their subcontractor on a $13,000 HVAC installation. As we expected, the Home Depot store management completely supported us, even to the point of having a manager at our home on a number of occasions to oversee the work of the HVAC company. Though I wouldn't recommend buying an HVAC until they replace the sub-contrator Accel Heating and Cooling,I do recommend Home Depot for all other products, services, and professional advice.
by
Verified Purchase
Recommended
Nov 30, 2019
associates was friendly and helpful
associates was friendly and helpful
by
Verified Purchase
Recommended
Nov 24, 2019
This store is by far the best stocked and cleanest Home Depot I have been to. And being in the co...
This store is by far the best stocked and cleanest Home Depot I have been to. And being in the construction industry I have been to many. The employees are always friendly and very helpful.
by
Verified Purchase
Recommended
Nov 18, 2019
Always a great experience at this store. Mikki was my cashier and they were very friendly and hel...
Always a great experience at this store. Mikki was my cashier and they were very friendly and helpful. I drive an extra 15 minutes to this store everyday because of the great customer service.
by
Verified Purchase
Recommended
Nov 18, 2019
Mackense and Kyle were both very helpful and friendly. I always receive great customer service fr...
Mackense and Kyle were both very helpful and friendly. I always receive great customer service from this store.
by
Verified Purchase
Recommended
Nov 18, 2019
Great Customer service. I drive an extra 15 minutes every day to visit this store.
Great Customer service. I drive an extra 15 minutes every day to visit this store.
by
Verified Purchase
Recommended
Nov 18, 2019
I drive an extra 15 minutes to this store every day because it provides a much better atmosphere ...
I drive an extra 15 minutes to this store every day because it provides a much better atmosphere and the customer service is outstanding. Specifically Pierre and Vincent on this visit.
by
Verified Purchase
Recommended
Nov 18, 2019
Outstanding customer service from Shamari, Courtney, and John. I appreciate all of their help. I ...
Outstanding customer service from Shamari, Courtney, and John. I appreciate all of their help. I drive an extra 15 minutes every day to this store because of the customer service.