#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(302)369-7400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1301 New Churchmans Rd
Newark, DE 19713
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 659 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (659)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 659 reviews
I just want to say the store and the employees are beyond amazing. I actually dealt with Frank on...
I just want to say the store and the employees are beyond amazing. I actually dealt with Frank on the telephone who was one of the kindest people I’ve ever spoken to. Every single employee that I came across was beyond helpful just absolutely wonderful people. After having a terrible experience with the New Castle store It was amazing to walk into a store and deal with people who were so kind and helpful I definitely recommend the store to everybody !!!!!! And Frank you’re the bomb thank you
by
  • Verified Purchase
  • Recommended
The employees at the store are phenomenal. Marsha, Faith, AB and Zack in particular. The ladies t...
The employees at the store are phenomenal. Marsha, Faith, AB and Zack in particular. The ladies that stock the nursery and Greenhouse are always so helpful and knowledgeable. The store is always well stocked and clean. Planet of staff for assistance if needed
by
  • Verified Purchase
  • Recommended
Great customer service from start (a phone call prior to coming) all the way through purchase and...
Great customer service from start (a phone call prior to coming) all the way through purchase and loading it into my car. Zack was fantastic helping in the store!
by
  • Verified Purchase
  • Recommended
Associates were very helpful ... Cashier Ann was wonderful. No wait in line and offered loading a...
Associates were very helpful ... Cashier Ann was wonderful. No wait in line and offered loading assistance. store was very clean. Was very busy but associates were still helpful.
by
  • Verified Purchase
  • Recommended
Very nice to be able to shop without a mask. The staff are very friendly there
Very nice to be able to shop without a mask. The staff are very friendly there
by
  • Verified Purchase
  • Recommended
1 found this review helpful
My experience was great. Thanks Ms Sandra you are great. Thanks you for serving me so well. More ...
My experience was great. Thanks Ms Sandra you are great. Thanks you for serving me so well. More stores should be like this. Good experience
by
  • Verified Purchase
  • Recommended
As Home depot's go this one is top of the line!
As Home depot's go this one is top of the line!
by
  • Verified Purchase
  • Recommended
It's sometimes difficult to find help. I bought trash bags from a bottom shelf display near the e...
It's sometimes difficult to find help. I bought trash bags from a bottom shelf display near the express checkout and they were filthy. More dusting needs to be done.
by
  • Verified Purchase
  • Recommended
Clean,,, Pleasant environment, very friendly helpful staff, easy to find what you want.
Clean,,, Pleasant environment, very friendly helpful staff, easy to find what you want.
by
  • Verified Purchase
Store needs to be Emgeeercised
Store needs to be Emgeeercised
by
  • Verified Purchase
  • Recommended
I like the location and store staff is great.
I like the location and store staff is great.
by
  • Verified Purchase
  • Recommended
I am very impressed with employees every one is very knowledgeable and helpful with big smile.tot...
I am very impressed with employees every one is very knowledgeable and helpful with big smile.total different than other states so far this our 4th state in last 7year we love it I advise even you don’t have to shopping just go and spend some time. I wish all Home Depot have cafeteria too. Very organized full with staff and very very neat.
by
  • Verified Purchase
  • Recommended
Terrific! They have ALWAYS taken care of helping whenever it is needed.
Terrific! They have ALWAYS taken care of helping whenever it is needed.
by
  • Verified Purchase
  • Recommended
Employees were more helpful here than at the other two Home Depots I have shopped at in the past....
Employees were more helpful here than at the other two Home Depots I have shopped at in the past. The garden centered was well-stocked with the items I had looked for online.
by
  • Verified Purchase
  • Recommended
Employees were very helpful guiding me on what materials were needed for my DIY project. From pl...
Employees were very helpful guiding me on what materials were needed for my DIY project. From plant selection to paint supplies to checkout, every employee was pleasant and knowledgeable in their department. My project was a success Thanks to the help & information provided by the HomeDepot employee team !!!
by
  • Verified Purchase
  • Recommended
Store is clean and the folks @ the Christiana site know what they're talking about. Great place
Store is clean and the folks @ the Christiana site know what they're talking about. Great place
by
  • Verified Purchase
  • Recommended
This location is the best. I find very friendly and helpful people whenever I visit. This is the ...
This location is the best. I find very friendly and helpful people whenever I visit. This is the cleanest and most organized compared to other stores. Would be nice if they offered a free tool etc... for so many visits per week or month say, to let customers know they are appreciated for the $$$ they spend here. I spend about 1000.00 to 3000/ yr at mainly this location.
by
  • Verified Purchase
  • Recommended
Purchased a new Refrigerator and Richard my sales person was OUTSTANDING. Very honest and patien...
Purchased a new Refrigerator and Richard my sales person was OUTSTANDING. Very honest and patient and most of all helpful
by
  • Verified Purchase
  • Recommended
Great Store, friendly staff and always well stocked.
Great Store, friendly staff and always well stocked.
by
  • Verified Purchase
  • Recommended
Helpful employees. only one water filter I needed was out of stock, but the store is clean and or...
Helpful employees. only one water filter I needed was out of stock, but the store is clean and organized and the employees are helpful.
by
  • Verified Purchase
  • Recommended
Thank you for making my trip extremely easy! I was helped by an employee as soon as I entered the...
Thank you for making my trip extremely easy! I was helped by an employee as soon as I entered the store and she sent another employee to assist me find my item. I was also assisted while checking out. Everyone followed all safety precautions. Thank you very much!!
by
  • Verified Purchase
  • Recommended
The store is very clean and well stocked. They have a great selection of tools and supplies which...
The store is very clean and well stocked. They have a great selection of tools and supplies which makes it an easy 1 stop shop.
by
  • Verified Purchase
  • Recommended
Store is well kept with generally friendly staff, store shelves are stocked and accurately pr...
Store is well kept with generally friendly staff, store shelves are stocked and accurately priced. Most of the times you can get knowledgeable advice from staff in targeted departments. Checking out purchases can be difficult during peak hours and week ends, but this store seems to manage this flow nicely and self service its always quick and super easy. The excellent 5th star was omitted because the lumber saw is constantly inoperable, either due to lack of staff or machine technical dificulties
by
  • Verified Purchase
  • Recommended
It is obvious why there are usually so many vehicles in this store's parking lot. It is because ...
It is obvious why there are usually so many vehicles in this store's parking lot. It is because of the staff and the variety and availability of the products in this Home Depot. You will not have to hop from store to store piecing together project materials. It is a one stop shopping store.
by
  • Verified Purchase
  • Recommended
Mr. Ron B and staff are Amazing!!!!
Mr. Ron B and staff are Amazing!!!!
by
  • Verified Purchase
  • Recommended
The store needs more people like Ralissa- she’s the one who answered my phone call- FINALLY after...
The store needs more people like Ralissa- she’s the one who answered my phone call- FINALLY after 20mins of calling the store to hear it ring or to be transferred to another department to hear it ring to no prevail-the call would end. I called back for the last time it was Ralissa who answered. She kept me on the phone until my request was filled. She walked over to the department I needed!!! She didn’t transfer me!! That’s customer service at its finest- she is a quality woman and worker. She went above and beyond and I was so thankful. That’s the first time in years that’s happened at that store. If you cross paths with Ralissa- thank her for being awesome- she is a hard worker and cares about HER customers- LOVE YOU RALISSA!! keep smiling- that store is lucky to have you!
by
  • Verified Purchase
  • Recommended
Received great service and the store was clean, aisles were clear and we found what we needed. Ar...
Received great service and the store was clean, aisles were clear and we found what we needed. Ariel (apologies if I misspelled) was very helpful with a few plywood cuts and made sure my dad and I found what we needed. Maleny was our cashier and made us feel welcome. She was also very patient when my dad disappeared with the credit card. I had to go find him. Was overall a nice experience.
by
  • Verified Purchase
  • Recommended
Just want to thank all the employees at Christiana Home Depot who brightened my shopping experien...
Just want to thank all the employees at Christiana Home Depot who brightened my shopping experience yesterday...everyone was very pleasant and very helpful. I always find what I need at this store. Sharon (my cashier) made me feel appreciated and thanked me for my service as she added the military discount to my purchase.
by
  • Verified Purchase
Always helpful and have plenty if stock.
Always helpful and have plenty if stock.
by
  • Verified Purchase
  • Recommended
Staff is super friendly and helpful.
Staff is super friendly and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 659 reviews

Nearby Stores

138 Sunset Blvd

New Castle, DE 19720

2.32 mi

Tool & Truck Rental

(302)395-7410

Pro Service Desk

(302)395-7404

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

1000 Suburban Drive

Newark, DE 19711

7.81 mi

Tool & Truck Rental

(302)731-3408

Pro Service Desk

(302)731-3402

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

3600 Miller Road

Wilmington, DE 19802

7.82 mi

Tool & Truck Rental

(302)761-8908

Pro Service Desk

(302)761-8902

Mon-Sat: 6:00am - 9:00pm

Sun: 7:00am - 8:00pm