#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(856)661-5402
Tool & Truck Rental(856)661-5408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2160 Route 70 West
Cherry Hill, NJ 08002
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Customer Store Reviews

  • 4.6 out of 449 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
The customer service was horrible and unprofessional from the help desk to the the floor associat...
The customer service was horrible and unprofessional from the help desk to the the floor associates all the way up to management. This store called me once I was in store to tell me my items I purchased for my deck were not readily available. Then the store associate was rude and did not want call another location to see if that store had the items I needed to complete my deck purchase, 48 hours of the words can not describe We maybe in an pandemic but it does not cost to be nice and smile........
by
  • Verified Purchase
This store needs basic cleaning washing wiping vacuum and sweeping. Don't know how this store is ...
This store needs basic cleaning washing wiping vacuum and sweeping. Don't know how this store is fighting the Coronavirus from spreading. when it not visible when plan dirt can be seen. Its all a show with the plastic glass at the check outs saying Home Depot is doing there part in not spreading the virus.. I should have taken pictures and gone to the news. Its all lies about cleaning and disinfecting … AS mention in the early comment section about dirty below the credit card reader... I also there wasn't any visual cleaning supplies seen though out the store,,
by
  • Verified Purchase
Ordered a pallet of bricks several days in advance. Went to pick it up expecting to find it palle...
Ordered a pallet of bricks several days in advance. Went to pick it up expecting to find it palletized with a forklift. Instead, store associates had taken every brick off the pallet and placed in a shopping cart. Customer Service did not offer to help load. Had to load 122 bricks by hand into my truck, exasperating current arthritis. What the heck were you thinking HD? This is why I don't go to HD if I can at all avoid it.
by
  • Verified Purchase
This store (Cherry Hill, NJ) is very convenient because of its location (6-8 mins.drive) near my ...
This store (Cherry Hill, NJ) is very convenient because of its location (6-8 mins.drive) near my home. The check out is self service and there is no one checking your purchase (security guard); which gives the impression if the consumer is trust worthy as you leave the store. Unlike in Philadelphia location(Columbus Blvd. or Roosevelt Blvd) where you have a security guard checking your receipt as you exit store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Purchased Weber grill, made arraignment for assembly and delivery. Grill was delivered in box uas...
Purchased Weber grill, made arraignment for assembly and delivery. Grill was delivered in box uassembled.
by
  • Verified Purchase
Customer service agent went above and beyond to make sure i was happy
Customer service agent went above and beyond to make sure i was happy
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees go above and beyond to help customers
Employees go above and beyond to help customers
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Rocco, Geoff(The Manager) and Gina went above and beyond. We were looking at renovating a bathro...
Rocco, Geoff(The Manager) and Gina went above and beyond. We were looking at renovating a bathroom with a corner shower and they went out of their way to make sure we got the best product and financing for our project. It exceeded our expectations tremendously. It was the best Home Depot experience we've ever had.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The cashier Michele we had was totally awesome and very helpful and pleasant.
The cashier Michele we had was totally awesome and very helpful and pleasant.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I love the Home Depot stores they always have what you need and the experts to guide you if you n...
I love the Home Depot stores they always have what you need and the experts to guide you if you need it
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I love shopping at home depot The workers are pleasant and if you should have a problem figurin...
I love shopping at home depot The workers are pleasant and if you should have a problem figuring out what to do they have experts to help you get exactly what you need
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Customer service I received in the paint department was horrible
Customer service I received in the paint department was horrible
by
  • Verified Purchase
The store was well organized and the workers helps you til you have what you need on hand
The store was well organized and the workers helps you til you have what you need on hand
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Gina in Customer Service, and Robin in Kitchen & Bath Design, were extraordinary in their ability...
Gina in Customer Service, and Robin in Kitchen & Bath Design, were extraordinary in their ability to listen to my needs, understand my situation, and create true solutions. The store management also showed a true willingness to go out of their way keep the customer happy.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
one of the best homedepots around always helpful employees, some funny but extremely helpful espe...
one of the best homedepots around always helpful employees, some funny but extremely helpful especially the cashier Michele, an awesome woman , funny helpful, will lift you up on a bad day make sure she helps you
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I love Home Depot and really love that its very close to where I live which is very convenient. I...
I love Home Depot and really love that its very close to where I live which is very convenient. I always find what I am looking for and if I don't someone is always there to help
by
  • Verified Purchase
  • Recommended
1 found this review helpful
THIS STORE IS CLEAN AND WELL STOCKED, WITH ABUNDANCE OF KNOWLEDGEABLE HELPERS ALWAYS WILLING TO C...
THIS STORE IS CLEAN AND WELL STOCKED, WITH ABUNDANCE OF KNOWLEDGEABLE HELPERS ALWAYS WILLING TO COME TO YOUR AID IN SELECTIONS OF YOUR NEEDS, THEY HAVE HAND- HELD COMPUTERS. WHICH THEY PUT TO USE. IT IS FANTASTIC GO SEE FOR YOUR SELF. I MET SOMEONE FROM MANAGEMENT "BARBARA" SHE KNOWS HER STUFF.,, AN EXTRAORDINARY PERSON, GO SHOP AT CHERRY HILL HOME DEPOT YOU WILL LOVE IT. GO!!!!!! SEE FOR YOURSELF.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The associate was very friendly and helpful.
The associate was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I never had help before like head cashier Lillian Acosta. I wish there were people like her. The ...
I never had help before like head cashier Lillian Acosta. I wish there were people like her. The store was very clean and full of stock.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
very good kind and clean store
very good kind and clean store
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Management needs to control the obnoxious parking in the loading zone and also keep the aisles cl...
Management needs to control the obnoxious parking in the loading zone and also keep the aisles cleaned and stocked. Embarrassing
by
  • Verified Purchase
I found what i was looking for 4 times i ask for assistance all 4 help me the store was clean and...
I found what i was looking for 4 times i ask for assistance all 4 help me the store was clean and they were friendly and helpfiul
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store was clean friendly and employees helped every step
Store was clean friendly and employees helped every step
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I received outstanding assistance from Tamira who spent almost 25 minutes making sure that I got ...
I received outstanding assistance from Tamira who spent almost 25 minutes making sure that I got the product that I came for. That is above and beyond any help I have ever received in any store anywhere.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Good attendance price and clean
Good attendance price and clean
by
  • Verified Purchase
  • Recommended
1 found this review helpful
My wife and I have been getting everything ready at our new house before we welcome our first bab...
My wife and I have been getting everything ready at our new house before we welcome our first baby home in November. From painting supplies to lawn equipment, Home Depot has been there every step of the way especially being so close to our new home! The customer service provided by the employees is outstanding - they are always willing to help and are very professional and knowledgeable. I would highly recommend the Cherry Hill location. As we continue to build our family and home, I see Home Depot being our #1 location for all of our home improvement needs!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Lilly is the best salesperson and she makes sure that your shopping experience is 100% excellent
Lilly is the best salesperson and she makes sure that your shopping experience is 100% excellent
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great store, clean, neat, and the products are terrific and customer service even better!
Great store, clean, neat, and the products are terrific and customer service even better!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The cashier at returns name Colleen was very disrespectful
The cashier at returns name Colleen was very disrespectful
by
  • Verified Purchase
Gill in the paint department provides excellent recommendations and customer service. If, like ...
Gill in the paint department provides excellent recommendations and customer service. If, like me, you're not sure what supplies and paint you need, just explain your project to him and he will help you.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 449 reviews

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