#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)232-4122
Tool & Truck Rental(631)232-4128
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
301 South Research Place
Central Islip, NY 11722
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Customer Store Reviews

  • 4.7 out of 303 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (303)
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Showing 1-30 of 303 reviews
Rude management.
The manager is so focused on closing the mitt the clock strikes 10 but he could care less about helping customers or making sure they get what they need. The bully to everyone around him you can see how the cashiers are scared of them are. What a terrible representation for Home Depot
by
    home depot to brighten my future
    I am glad we have a home depot in my town. i live here 50 years and very proud. the thought that you are able to maybe win money to do more repair is fabulous. the workers are mostly very friendly and able to help you. I love to buy to support business in my area
    by
      • Recommended
      Great customer service.
      I was going to start shopping for a washer and dryer at the Central Islip Home Depot, not expecting to find the help I needed based on past experiences at this store. However, I was greatly surprised and greatly attended to by Rosa in appliances. I ended up buying my appliance there and received all the information and services I was looking for. I'm very happy with my purchase and the customer service I received.
      by
        Great Customer Service at Check Out
        Needed to re-charge some items Bc I didn't get the Veteran's discount, and I had to buy cement, Mariams made it all 1 big TRXN and made it quick and simple
        by
          • Recommended
          The BEST Home Depot Location I Have Ever Been Too!
          The workers at the Central Islip Home Depot are really an "Above & Beyond" crew! I have dealt with people at Customer Service, the pain department, outdoor power equipment... pretty much every department and have received top-notch, caring customer service from everyone I have had the pleasure of dealing with.
          by
            • Recommended
            POOR CHECK-OUTS,
            HOMEDEPOT TRIES TO DISCOURAGE YOU FROM USING CASH TO MAKE PURCHASES! NOT ONE CASH SELF CHECK-OUT
            by
              Excellent store.
              Customer service is superior
              by
                • Recommended
                Be Aware
                Make sure the item if in a box is clearly sealed from manufacture, if not make sure you have all the parts before leaving store. Happen to me, not a good feeling.
                by
                  • Recommended
                  The store was clean and the employees were straightforward to the point especially at customer se...
                  The store was clean and the employees were straightforward to the point especially at customer service
                  by
                  • Verified Purchase
                  • Recommended
                  Worst Home Depot I’ve ever been to. Don’t waste your time. Go somewhere else
                  Worst Home Depot I’ve ever been to. Don’t waste your time. Go somewhere else
                  by
                  • Verified Purchase
                  Store is clean and employees are friendly and go above and beyond to assist you
                  Store is clean and employees are friendly and go above and beyond to assist you
                  by
                  • Verified Purchase
                  • Recommended
                  Many of the associates seem to be bothered when you ask for help. The store (especially outside ...
                  Many of the associates seem to be bothered when you ask for help. The store (especially outside garden area) is always a mess and out of stock.
                  by
                  • Verified Purchase
                  Kalisha and Anais went above and beyond to help me and my client. 5 stars they literally were so ...
                  Kalisha and Anais went above and beyond to help me and my client. 5 stars they literally were so productive at solving my problems and making my client happy. Thank you very much!!!
                  by
                  • Verified Purchase
                  • Recommended
                  Helpful employees. Tiffany was a very pleasant cashier. Found all that I needed this trip.
                  Helpful employees. Tiffany was a very pleasant cashier. Found all that I needed this trip.
                  by
                  • Verified Purchase
                  • Recommended
                  Seri, the customer service gentleman was so helpful and friendly.
                  Seri, the customer service gentleman was so helpful and friendly.
                  by
                  • Verified Purchase
                  • Recommended
                  store was well stocked, busy but odd thing: no cashiers, only self checkout
                  store was well stocked, busy but odd thing: no cashiers, only self checkout
                  by
                  • Verified Purchase
                  • Recommended
                  Great customer service !
                  Great customer service !
                  by
                  • Verified Purchase
                  • Recommended
                  I’ve always been very satisfied any time I’ve shopped here. The employees are quite friendly and ...
                  I’ve always been very satisfied any time I’ve shopped here. The employees are quite friendly and helpful. They’ll go out of their way to accommodate you. The store is always neat and clean.
                  by
                  • Verified Purchase
                  • Recommended
                  I made a purchase on Black Friday for two of the same item. I had a week to pick it up before it ...
                  I made a purchase on Black Friday for two of the same item. I had a week to pick it up before it was put back. I drove a half hour to the store to pick it up. I selected curbside pick up and then after 15 mins decided to go inside. When I went inside, I find out that the employee who pulled my items never put my name on them So they were put back and sold. Now there are none that can be ordered of this item. I was extremely annoyed at how the manager handled it and I left with two items I didn’t want and that weren’t as good of a deal as I got during the Black Friday sale. I will probably end up returning the items. What a disappointing experience.
                  by
                  • Verified Purchase
                  great shopping experience & very knowledgeable & helpful employees.
                  great shopping experience & very knowledgeable & helpful employees.
                  by
                  • Verified Purchase
                  • Recommended
                  Easy to find everything I needed compared to other places.
                  Easy to find everything I needed compared to other places.
                  by
                  • Verified Purchase
                  • Recommended
                  Great help from the Customer Service desk. Very nice people!
                  Great help from the Customer Service desk. Very nice people!
                  by
                  • Verified Purchase
                  • Recommended
                  Exceptional customer service. I was greeted by floor employee Dallas who went above and beyond t...
                  Exceptional customer service. I was greeted by floor employee Dallas who went above and beyond to assist me in finding what I needed. He helped put heavy items into my cart, and went even further to help load the items into my vehicle. This was a wonderful shopping experience with exceptional customer service. The cashier Dominique was very friendly and helpful. I will definety return to the central Islip Home depot in the future.
                  by
                  • Verified Purchase
                  • Recommended
                  cashier Tiffany was great and friendly she and was able to help me apply for another credit card ...
                  cashier Tiffany was great and friendly she and was able to help me apply for another credit card get me approve and made everything perfect & quick at the same time calm !!! Lately woman’s are rocking in home depot they deserve a good bonus haha
                  by
                  • Verified Purchase
                  • Recommended
                  Very clean store,store shelves are very neat,well maintained.On many occasions I have asked staff...
                  Very clean store,store shelves are very neat,well maintained.On many occasions I have asked staff for help and each time I have been greeted with a smile from very pleasant people that are eager to help and they know what they're talking about or they will call someone who can help you! I've been given some great advice by employees!
                  by
                  • Verified Purchase
                  • Recommended
                  We live near the store (within ten mins) and this store is so convenient! The staff is always ext...
                  We live near the store (within ten mins) and this store is so convenient! The staff is always extremely helpful and always able to help us figure out what we need. The store is very clean and again, I can't say enough about the associates. They really go above and beyond and that is extremely important to me when shopping at a hardware store.
                  by
                  • Verified Purchase
                  • Recommended
                  Great store! Neat and clean, easy to find all the items I was looking for. Social distancing an...
                  Great store! Neat and clean, easy to find all the items I was looking for. Social distancing and masks were in use, so I felt very comfortable shopping. All employees were helpful and friendly.
                  by
                  • Verified Purchase
                  • Recommended
                  Busy location, worth the trip to buy as little as needed, or a lot
                  Busy location, worth the trip to buy as little as needed, or a lot
                  by
                  • Verified Purchase
                  • Recommended
                  This store is a pleasure to shop in. Every associate is eager to help you. I always find what I...
                  This store is a pleasure to shop in. Every associate is eager to help you. I always find what I am looking for - mostly, with their help! The store is kept very clean. Even before I entered the store, I needed assistance in getting a plant down from where it was hanging. One of the truck drivers was nearby and he was so friendly and willing to help me that I offered him a tip - but he would not accept it! Instead, he told me to "pass it on" - which I intend to do by writing this review!
                  by
                  • Verified Purchase
                  • Recommended
                  ordered over $132 worth of product for free delivery as wheelbarrow was one of items that wouldn'...
                  ordered over $132 worth of product for free delivery as wheelbarrow was one of items that wouldn't fit in my car. I was notified that after 4 days wait there delivering a small item,( 1.25 gallon of Round-up) and next day sent email. I have to go to store to pick up rest of items? When called to explain I can't fit item in car that's why I needed delivery. I was advised to cancel order, renew simultaneously same order, only now I have to pay for shipping. I cancelled entire order. Today a week later I borrowed truck went back to same store bought a Door and another wheelbarrow, they ring me up, charge me for items, I go now to pick-up area, and now told wheelbarrow not in stock? Frustrating to max
                  by
                  • Verified Purchase
                  2 found this review helpful
                  Showing 1-30 of 303 reviews

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