#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(916)348-5317
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6001 Madison Ave
Carmichael, CA 95608
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Customer Store Reviews

  • 4.7 out of 543 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (543)
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Showing 1-30 of 543 reviews
GREAT location. Wonderful customer service. Friendly and pretty knowledgeable associates.
Like most Home Depots, sometimes it is hard to find an associate to help. I understand this, as I've seen associates get pulled all over the store and away from their areas. However, I can tell you that this particular location is the BEST I've been to - and I've been easily to four or five locations in the general area. And by the best I'm talking about all around, including the employees.
by
    • Recommended
    Great Store. Excellent Staff and knowledgeable
    Very knowledgeable staff.
    by
      • Recommended
      Good customer service
      The checker, Tyler Autumn Rose , was friendly and very helpful.
      by
        • Recommended
        My Go-To for Home Improvement Supplies
        Needed some cellar door rings. Home Depot had exactly what I was looking for at the best price. Cashier was super friendly. Really made my day. Love shopping at the Home Depot.
        by
          Summer & Rob are amazing humans
          Summer was a wonderful cashier and saved us over $50! Rob was super helpful in the garden center. He really knows his stuff. We’ll be back again just because of those 2 humans. Customer service is so important and they really went above and beyond to make our trip so much better, more efficient, and the cost savings was wonderful! We appreciate you both so much! We’ll definitely be making this our Home Depot hub !
          by
            • Recommended
            Cashier David
            The Cashier David was very personable and friendly, made us laugh, even when we had to use many credit cards to make our purchase, he was happy to help us out, with a great attitude! Thanks again David, & best wishes to you! You made our shopping experience actually so fun! We hope you get the recognition you deserve :)
            by
              • Recommended
              easy location for many customers to locate
              When ever I need a plant for my yard or home repair project I can count on Home Depot to have it!
              by
                • Recommended
                Great customer service
                Shaline and Gena provided great customer service
                by
                  • Recommended
                  Customer Service
                  There are plenty of knowledgable people that work at the Home Depot in Carmichael. You do not have to walk all over to get amazing customer service.
                  by
                    Friendly employee
                    I usually go shopping at this store because the shelves are more organized and the customer service are great.
                    by
                      • Recommended
                      David - Cashier 5 Star service
                      David provided help at the register when I needed to pull my account information. He also helped me save money on my purchase. It doesn't get any better than that.
                      by
                        • Recommended
                        Great Services
                        I have gotten to know a lot of your people and they are great!!!
                        by
                          • Recommended
                          Customer Service
                          I would like to praise Dolores and Dan R for their great customer service. They both had a smile on their face and were very helpful. I appreciate their knowledge. Thank you!
                          by
                            • Recommended
                            Good people
                            I had an issue and the Assistant Floor Manager, Jim helped me with understanding, listening and resolving my issue. Thanks Jim! Linda
                            by
                              • Recommended
                              Great store
                              It was easy to find what I needed
                              by
                                • Recommended
                                You better know what you need.
                                This review will be "be careful what you ask for." This store has the magical ability to make me invisible.to All the employees. I do normally drive much farther to another location to not be actively avoided by the employees. It is not that I need much help in the store, but acknowledgement that I am in the store might be nice.
                                by
                                  "G" aka Gary
                                  My experience today was over TOP NOTCH! I needed assistance with screws, drill bit, plywood, scrubbing pad, and storage bins. Gary was AMAZING and patient with me. I walk slowly due to a horrible auto accident, my neck and spine are fused with rods and screws. Gary helped me with the plywood, screws, and drill bit. He's friendly, helpful, and funny. He made my shopping experience such a delight even though it was over 105 degrees outside. I felt like I had a personal shopper. NOTE: If I had to pay a little extra to have a personal HD employee help me, I would gladly do it. Thank you, Gary aka G for your AWESOME TOP NOTCH CUSTOMER SERVICE. You should be the model of what Excellent Customer Service should be like. See you again, T!
                                  by
                                    • Recommended
                                    Reason to shop at this store! Worth the ride!
                                    Happy I stopped here! Employees much more helpful and happy than my experience in Antelope store closer to me
                                    by
                                      • Recommended
                                      Well managed store
                                      This is a very clean store with lots of good product choices, and friendly, helpful staff.
                                      by
                                        • Recommended
                                        Customer service
                                        Very disappointed with this store 2 employees were clueless on what I was looking for and at self checkout this lady stops me and my little brother and his gf at the door thinking stole stuff but doesn’t stop other people out the door I felt very uncomfortable
                                        by
                                          Super friendly, helpful home depot employees
                                          We needed to get supplies to fix our fence and twice we had super friendly, helpful employees who went above and beyond to help us out.
                                          by
                                            • Recommended
                                            Excellent customer service, product and process expertise
                                            Thank you to Dave and Clare - they took the time to make our visit easy provided as experience unlike one we’ve had in any retail location in quite sometime.
                                            by
                                              • Recommended
                                              Best Home Depot parking.
                                              I usually go to this Home Depot because the parking is easy. You have to learn the best way out, but that's easy. Great store!
                                              by
                                                • Recommended
                                                Excellent Costumer service
                                                First and foremost, I refrain from writing reviews. However, the Carmichael store provided me with exceptional customer service; therefore, I believe they deserve recognition for their service. Moreover, I am doing a landscaping project in my house and need a lot of material. I encountered the store manager, and he was very accommodating and friendly. The manager saw a list of materials that I needed, and he went above and beyond by walking with me and helping me gather all my supplies. He was also able to coordinate a large pallet of retaining wall bricks that I needed, and he had it ready to be loaded by the time I checked out. Overall I can't say enough good things about the employees at home depot. It was truly a team effort, from a swift checkout at the cash register to the manager and assisting manager helping me load my material to the employees on the forklift helping me load. This store is really customer service-oriented, and I am beyond happy.
                                                by
                                                  • Recommended
                                                  Good store for service and items in stock!
                                                  I usually find what I need at this HomeDepot! During this time of low inventories, they seem to be stocked with most items I need!
                                                  by
                                                    • Recommended
                                                    This home is laid out much different than others but it will only take you a few visits to know where everything is. Carmichael Home Depot by far as the best customer service in the area!!
                                                    by
                                                      • Recommended
                                                      Great prices & equally great customer service!
                                                      Home Depot continues to have the best prices around, & I love to be able to do "one stop shopping," purchasing the majority of my home & garden needs there! With the high price of gas, this is huge! The customer service is outstanding!
                                                      by
                                                        • Recommended
                                                        Exceptional customer service & incomparable prices!
                                                        I got a unexpected excellent price on Miracle Grow Potting Soil along with helpful & friendly customer service.
                                                        by
                                                          • Recommended
                                                          Great prices & customer service!
                                                          Home Dept. clearly places great customer service as their priority. As a manager myself in the medical field, I understand this is how you retain customers. Great job!
                                                          by
                                                            • Recommended
                                                            Store for Women too!
                                                            I love being able to go to a Home Improvement Store like Home Dept and be able to receive guidance & direction by experts on products to help me do basic home improvement projects vs having to hire someone to do simple things. It's not just a men's toy store! I love being able to do some things myself!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 543 reviews

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