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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
Jul 17, 2018
I came to get a gallon of paint and some exterior trim. I left with neither. I stood at the paint...
I came to get a gallon of paint and some exterior trim. I left with neither. I stood at the paint counter, there was one gentleman helping another customer and another employee cleaning the paint mix machine. Wasn't acknowledged. The one helping the customer didn't say, "hello, someone will be right with you"- nothing. So I go to see what I can find on my own, there are 2 ladders right next to each other - an employee on one. I try to move the one that doesn't have someone on it, so I can get through. The employee on the other one doesn't say anything. Just looks down at me. Wow. I got a can of spray paint. I go to lumber- not a soul to be found for help. I looked around several aisles trying to find someone - no one. Carts everywhere. Waste of time. Told the cashier about my experience - gave me a blank look and said "sorry"- not, "would you like to speak with a manager?" Just terrible service, or, actually, just none at all. I'm a pretty easy-going gal, but this was ridiculous. Never again.
by
Verified Purchase
1 found this review helpful
Jul 9, 2018
Excellent Customer service from the help of the store Manager Brain great job
Excellent Customer service from the help of the store Manager Brain great job
by
Verified Purchase
Recommended
Jun 5, 2018
I had a good shopping experience I found the two doors I needed right away for my house the emplo...
I had a good shopping experience I found the two doors I needed right away for my house the employee set up a contractor to install the front and back door. I enjoyed working with the employee through this process she was very courteous and polite and made the process very easy
by
Verified Purchase
Recommended
Jun 4, 2018
I was extremely disappointed in the customer service during this particular trip to Home Depot. M...
I was extremely disappointed in the customer service during this particular trip to Home Depot. My experience with Jordan in Lumber was the only pleasant part of this shopping trip. However, the flooring department took a very long time to provide assistance with flooring materials. Our checkout experience was the worst. Ashley at the prodesk incorrectly rung up my flooring purchase and our lumber had been mismarked. Ashley was extremely rude, as was Ricky, who was called over to assist.
by
Verified Purchase
Jun 4, 2018
Terrible customer service. I visit this store on a frequent basis and 95% of their staff have dis...
Terrible customer service. I visit this store on a frequent basis and 95% of their staff have disappointing service skills. When seeking help in the store, employees are rarely found, when asking for help most make it seem as though helping is a major inconvenience, and the cashiers during my experience today we uninformed, made mistakes on my purchase, and were blatantly rude.
by
Verified Purchase
May 28, 2018
Poor customer service
Poor customer service
by
Verified Purchase
1 found this review helpful
May 24, 2018
This store it has ben in the same location for a long time and every time I go to this store all ...
This store it has ben in the same location for a long time and every time I go to this store all ways is team members that are willing to help
by
Verified Purchase
Recommended
May 14, 2018
Great service,clean store,nice/respectful employees.
Great service,clean store,nice/respectful employees.
by
Verified Purchase
Recommended
May 9, 2018
Good homedepot very busy most of the time. Keep a good stock,on products
Good homedepot very busy most of the time. Keep a good stock,on products
by
Verified Purchase
Recommended
May 6, 2018
The Staff at this store were very helpful and knowledgeable.
The Staff at this store were very helpful and knowledgeable.
by
Verified Purchase
Recommended
Apr 19, 2018
I had a scheduled appointment with GENESIS for a new exterior door. I explained my needs, and she...
I had a scheduled appointment with GENESIS for a new exterior door. I explained my needs, and she walked me right to the perfect door, which I purchased. She had an amazing knowledge of Home Depot products, and also their individual elements. She pointed out that the door I was purchasing already had all the hinges installed, the threshold was installed, and the door was perfectly aligned. I am delighted with her recommendation. Her customer service and knowledge are to be commended!!! All other Associates were also helpful when I picked up the door the following day.
by
Verified Purchase
Recommended
Apr 8, 2018
Perfect!!
Perfect!!
by
Verified Purchase
Apr 6, 2018
yes the store was very neat and clean. We had no problem in finding the items we ever searching f...
yes the store was very neat and clean. We had no problem in finding the items we ever searching for. Employees greeted us and the associates were friendly and courteous
by
Verified Purchase
Recommended
Apr 5, 2018
This location is very clean and all aisles are clean all employees were very respectful and very ...
This location is very clean and all aisles are clean all employees were very respectful and very helpful I would recommend the store to everyone and it also has a wide variety of items for inside and outside of the home
by
Verified Purchase
Recommended
Apr 5, 2018
I visited my home depot today and the workers there we're great, and eager to help. It was pleasa...
I visited my home depot today and the workers there we're great, and eager to help. It was pleasantly clean and I found everything I went for!
by
Verified Purchase
Recommended
Mar 23, 2018
I love their customer service, always wanting to help you when you look lost.
I love their customer service, always wanting to help you when you look lost.
by
Verified Purchase
Recommended
Mar 5, 2018
Great customer service especially in the paint department...
Great customer service especially in the paint department...
by
Verified Purchase
Recommended
Mar 4, 2018
very clean and employees are very helpful
very clean and employees are very helpful
by
Verified Purchase
Recommended
Feb 21, 2018
The associates in the paint department are very knowledgeable about the products and their locati...
The associates in the paint department are very knowledgeable about the products and their location in the paint department. They are friendly and multi task with a smile on their face.
by
Verified Purchase
Recommended
Feb 18, 2018
I like this store and it's convenient to where I live.
I like this store and it's convenient to where I live.
by
Verified Purchase
Recommended
Feb 16, 2018
Best Home depot in town. They have the most knowledgeable staff I've found specifically in tool r...
Best Home depot in town. They have the most knowledgeable staff I've found specifically in tool rental, electrical, power tools and hardware.
by
Verified Purchase
Recommended
Feb 1, 2018
I feel more convenient to shop at home depot because most of the time I buy the stuffs what II wa...
I feel more convenient to shop at home depot because most of the time I buy the stuffs what II want.
by
Verified Purchase
Recommended
Jan 29, 2018
Garden associate (Manny) was very helpful and garden cashier (Olivia) was very friendly.
Garden associate (Manny) was very helpful and garden cashier (Olivia) was very friendly.
by
Verified Purchase
Recommended
Jan 27, 2018
My best Home Depot store.
My best Home Depot store.
by
Verified Purchase
Recommended
Jan 4, 2018
GREAT CUSTOMER SERVICE!!
GREAT CUSTOMER SERVICE!!
by
Verified Purchase
Recommended
Jan 3, 2018
THE WHOLE CREW OF LITTLE JOE AND LA FAMILIA AT PRO DESK VERY PROFESSIONALS AND ALWAYS GREETS WITH...
THE WHOLE CREW OF LITTLE JOE AND LA FAMILIA AT PRO DESK VERY PROFESSIONALS AND ALWAYS GREETS WITH A BIG SMILES
by
Verified Purchase
Recommended
Dec 28, 2017
Home Depot had all I needed for my emergency project and when I bought the wrong items I was able...
Home Depot had all I needed for my emergency project and when I bought the wrong items I was able to exchange them promptly and get correct parts. THANK YOU
by
Verified Purchase
Recommended
Dec 23, 2017
GOOD GREAT
GOOD GREAT
by
Verified Purchase
Recommended
Dec 23, 2017
I go to home deport because the help is friendly I don't feel I am a brother to them. I if find w...
I go to home deport because the help is friendly I don't feel I am a brother to them. I if find whatever I'm looking for. Also you have motorized chairs available for me to use, and the isles are wide enough so can travel through them without hurting myself or anyone else.
by
Verified Purchase
Recommended
Dec 18, 2017
The store was very clean and the employees at the store are amazing, they’re very helpful. I was ...
The store was very clean and the employees at the store are amazing, they’re very helpful. I was able to find the items I was looking for and was in and out of the store within 15 minutes.