#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)779-6174
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3786 S Mackinaw Trail
Cadillac, MI 49601
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Customer Store Reviews

  • 4.8 out of 467 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (467)
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Showing 1-30 of 467 reviews
This Home Depot has a ton of smart and kind employees willing to help. Rob is not one of them. Av...
This Home Depot has a ton of smart and kind employees willing to help. Rob is not one of them. Avoid Rob. Rob loves his phone and chatting with other workers. Rob is not your friend if you are looking for assistants.
by
  • Verified Purchase
  • Recommended
The customer service is not like it use to be. SOME associates really could care less if you are ...
The customer service is not like it use to be. SOME associates really could care less if you are finding what you need. Cashier Mary was very helpful
by
  • Verified Purchase
  • Recommended
Outstanding performance by the team! Go orange blood in CADILLAC Michigan
Outstanding performance by the team! Go orange blood in CADILLAC Michigan
by
  • Verified Purchase
  • Recommended
Not enough employees to help on the floor. Mower that I puchased for just under 2 grand did not...
Not enough employees to help on the floor. Mower that I puchased for just under 2 grand did not even make it through the first mow without having tire problem. This replaced a mower that we used for over ten years with only 1 tire issue. This one failed on first mow. Cheap tires or faulty.
by
  • Verified Purchase
The employees were very helpful & friendly
The employees were very helpful & friendly
by
  • Verified Purchase
  • Recommended
Nice clean store well stocked. The workers are always knowledgeable ready to help you and greet y...
Nice clean store well stocked. The workers are always knowledgeable ready to help you and greet you as you walk by.
by
  • Verified Purchase
  • Recommended
To all of the employees at the Store. Please keep up the good work. Especially at this time of th...
To all of the employees at the Store. Please keep up the good work. Especially at this time of the pandemic we were glad to see that everyone was trying to do there best at keeping safe. Thank you again for all that you do!!!!!
by
  • Verified Purchase
  • Recommended
The same service (good) from the time I walked in until I checked out.
The same service (good) from the time I walked in until I checked out.
by
  • Verified Purchase
  • Recommended
Always Great Service And Advise.
Always Great Service And Advise.
by
  • Verified Purchase
  • Recommended
Excellent service by fast, friendly, and reliable people.
Excellent service by fast, friendly, and reliable people.
by
  • Verified Purchase
  • Recommended
They are very friendly, patient and always willing to help you find and get what you need.
They are very friendly, patient and always willing to help you find and get what you need.
by
  • Verified Purchase
  • Recommended
My Cadillac Home Depot is my favorite date night out. My husband and I love to shop and dream abo...
My Cadillac Home Depot is my favorite date night out. My husband and I love to shop and dream about the new things we can do to make our home better. #handymanlovesahandywife
by
  • Verified Purchase
  • Recommended
Clean, organized, and full of people that actually mean it when they ask you how you are doing.
Clean, organized, and full of people that actually mean it when they ask you how you are doing.
by
  • Verified Purchase
  • Recommended
clean store, everyone offered to assist, no wait in check out lines, friendly cashiers
clean store, everyone offered to assist, no wait in check out lines, friendly cashiers
by
  • Verified Purchase
  • Recommended
This is my favorite Home Depot. I can always find someone to help me close to the area I am sear...
This is my favorite Home Depot. I can always find someone to help me close to the area I am searching for something. I love the Veterans discounts and the parking for Veterans. The workers are always friendly and helpful. Stock is kept up and you can find on the low end or spend for a better quality they keep it well stocked and clean. Thank you for being in my area . 2 thumbs up.
by
  • Verified Purchase
  • Recommended
The store is always up kept well however given the size it is inadequate compared to stores like ...
The store is always up kept well however given the size it is inadequate compared to stores like Mount Pleasant Inn Midland therefore I have to travel further to get things that I need you need to upgrade the size of the Cadillac store.
by
  • Verified Purchase
  • Recommended
The Cadillac Home Depot is filled with the most professional staff. It’s obviously all about cust...
The Cadillac Home Depot is filled with the most professional staff. It’s obviously all about customer service and satisfaction. I check out at the pro desk usually and they all treat us with the best customer responsive approach. Thank you Todd, Bob, Keith, Mary and Taylor. You all are great!!
by
  • Verified Purchase
  • Recommended
Melissa at customer service is amazing! So helpful, pro desk staff is awesome todd, keith,bob,tay...
Melissa at customer service is amazing! So helpful, pro desk staff is awesome todd, keith,bob,taylor and mary are a great team
by
  • Verified Purchase
  • Recommended
On a whim, I decided to check out the kitchen cabinets. Met this friendly "happy" guy whose name ...
On a whim, I decided to check out the kitchen cabinets. Met this friendly "happy" guy whose name is Adam, and happens to be the kitchen designer....what a very nice, knowledgeable, and just plain fun guy!
by
  • Verified Purchase
  • Recommended
I purchased an order online and had picked it up in store at the service desk and a very friendly...
I purchased an order online and had picked it up in store at the service desk and a very friendly fella was very accomodating
by
  • Verified Purchase
Enjoy shopping in this store employees are always helpful and friendly.
Enjoy shopping in this store employees are always helpful and friendly.
by
  • Verified Purchase
  • Recommended
This store has amazing people who work there; they are helpful and knowledgeable, professional an...
This store has amazing people who work there; they are helpful and knowledgeable, professional and eager to please customers. The store itself is clean and neat and nice to shop in.
by
  • Verified Purchase
  • Recommended
Employees ASK to help customers and then ACTUALLY do! Thank you so much for your knowledgeable em...
Employees ASK to help customers and then ACTUALLY do! Thank you so much for your knowledgeable employees. Guy in plumbing saved us many hours of labor with the 2 quick connects and a pipe cutter. Even explained each step, how to check for tightness, and how to fix that. Unfortunately, I didn't catch his name but hard a black & white checked jacket on. Thank you Sir, you made a tough job go VERY smooth, 30mins and done. My faucet is AMAZING!
by
  • Verified Purchase
  • Recommended
It is the friendlyest place to shop, very helpful and always have what I come for, or always will...
It is the friendlyest place to shop, very helpful and always have what I come for, or always willing to suggest ordering it, or where I can get it. And good quality, and prices are very good.
by
  • Verified Purchase
  • Recommended
This store really needs a tool rental program.
This store really needs a tool rental program.
by
  • Verified Purchase
  • Recommended
This store really needs a tool rental program.
This store really needs a tool rental program.
by
  • Verified Purchase
  • Recommended
Everyone is helpful, friendly, and knowledgeable.
Everyone is helpful, friendly, and knowledgeable.
by
  • Verified Purchase
  • Recommended
Everyone in the store is helpful. The staff is knowledgeable and, if one person does not know an ...
Everyone in the store is helpful. The staff is knowledgeable and, if one person does not know an answer, they will find another employee with the needed expertise.
by
  • Verified Purchase
  • Recommended
Everyone in the store is helpful. The staff is knowledgeable and, if one person does not know an ...
Everyone in the store is helpful. The staff is knowledgeable and, if one person does not know an answer, they will find another employee with the needed expertise.
by
  • Verified Purchase
  • Recommended
The staff at this store are friendly, knowledgeable, and helpful. There is always someone that ca...
The staff at this store are friendly, knowledgeable, and helpful. There is always someone that can answer the question and provide suggestions.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 467 reviews

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