#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)779-6174
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3786 S Mackinaw Trail
Cadillac, MI 49601
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Customer Store Reviews

  • 4.8 out of 467 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (467)
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Showing 1-30 of 467 reviews
Many workers available
I appreciate the recommendation for flooring, it saved me money
by
    • Recommended
    Flooring Department
    Jason and Dawn were great in helping us with selecting are vinyl plank flooring and samples to see how they look in our home. Very nice people.Need Flooring, ,check them out
    by
      • Recommended
      Customer Service
      The store in Cadillac MI has great customer service!
      by
        • Recommended
        GREAT PNONE SERVICE AND FOLLOWTHROUGH FOR CALL BACKS X 2
        I NEEDED WINDOW MEASUREMENT ADVICE AND HELP FOR CUSTOM ORDERS. kEN AND THE DEPT HELPED AND MADE SEVERAL CALL BACKS TO ME.
        by
          • Recommended
          Love the Home Depot
          Always quick and easy to get supplies at the Cadillac store.
          by
            • Recommended
            Product available, management lacking
            With the lack of competent employees hitting all businesses, this one is no exception. Sadly, I couldn't even get help with removing a screen door off of the shelf. My cashier did amazing, with issues requiring management assistance and no one was willing to assist. I miss the days where CUSTOMER SERVICE was available, proudly given, and insisted upon by employers.
            by
              Associate
              I am extremely impressed with the lady who helped us. I had my sister with me who has dementia and she was absolutely wonderful with her.
              by
                • Recommended
                Great customer service
                I bought wiser Deadbolt for my client yesterday and she is happy because her house is secure now
                by
                  • Recommended
                  Good staff!
                  Doing a complete remodel of a 60s vintage all wood home, many different projects and skilled trades, many great suggestions from electrical to flooring to appliances..
                  by
                    • Recommended
                    Awesome customer service!
                    We bought a dishwasher yesterday!!! The customer service was friendly and helpful!
                    by
                      • Recommended
                      Great customer service
                      The employees are very helpful
                      by
                        • Recommended
                        Great place to shop
                        I have shopped here since this store opened and with few exceptions I have always been happy with the products and service of this Home Depot store. The people are some ot the best/
                        by
                        • DIY
                        • Recommended
                        Awesome Kitchen/ bathroom sevice
                        We remodeled a kitchen and a bathroom. Georgie and Adam at the Cadillac store were absolutely helpful. They know home depots product and a very educated on the position and eager to help.
                        by
                          • Recommended
                          Friendly staff
                          Cashier Shauna was really nice and friendly. Very helpful too.
                          by
                            • Recommended
                            Fantastic Consultation Services at the Cadillac Home Depot
                            I was able to sit down with a design consultant to help with designing and ordering my two bathroom remodels. The consultant was knowlegeable and extremely helpful. She navigated the website brilliantly and helped with ordering according to the measurements I had taken. I truly don't know how I would have done it without her! I am thankful!
                            by
                              • Recommended
                              In and out with everything I needed.
                              If I can’t find it, someone always close by to help.
                              by
                                • Recommended
                                Great Service
                                Cristi made our shopping experience the best! She deserves a raise! Thank you Cristi your awesome! Definitely will be shopping more at the Cadillac Home Depot with Cristi working there.....
                                by
                                  This is a good store to shop with!
                                  Many people disparage "big box stores", but I have always found the Home Depot of Cadillac to employ (mostly) knowledgeable, friendly staff who have helped to keep my projects rolling with product advice, installation guidance and department expertise!
                                  by
                                    • Recommended
                                    Paint Department
                                    Always very good service, but wis you carried Dutch Boy brand too.
                                    by
                                      • Recommended
                                      Great experience
                                      Our salesperson was extraordinary and made buying a stove a great experience!!
                                      by
                                        • Recommended
                                        Great help
                                        Last week a very nice gentleman named Ryan helped us load building materials ☺️
                                        by
                                          • Recommended
                                          Great staffing
                                          Senior citizen shopping for cinder blocks was able to make purchase without imposing on friends for help thanks to great, efficient staffing at Home Depot Cadillac MI. Great customer service ! Always honor & reward employees who bring this type of value to a business. Compensate employees & treat them well so that your company isn't continually the one with the help wanted ad posted & the same ole tired excuse that no one wants to work.
                                          by
                                            • Recommended
                                            Excellent attitude
                                            We need more Rae Ann’s in this world
                                            by
                                              great customer service
                                              I was so happy with my shopping experience today I was greeted right away and helped to find just what i needed
                                              by
                                                • Recommended
                                                I always ask for help with any project I come in with.
                                                I needed to mount my flat screen TV on the wall and also hide the cable and TV cords. I watched a video and wrote down supplies I would need. The electrician helped me find all items on my list and also was very patient and watched the video I had and suggested a few more ideas that were what I wanted too. WOW!!!!!
                                                by
                                                  • Recommended
                                                  Top Notch Buying Experience
                                                  We purchased an Air Fry Range yesterday from Shelby, a very knowledgeable associate who walked us through many models. Today that very same range went on sale for $100 less, and the store issued us a rebate for the difference! Very pleased with Home Depot!
                                                  by
                                                    • Recommended
                                                    All areas
                                                    Very helpful and friendly throughout the store! Great people!
                                                    by
                                                      • Recommended
                                                      Home Depot Finally got it Right!
                                                      I was in the store for a long time. There was not one manager or worker that was near me until this employee named Johnny bumped into us! The first thing that he said was good afternoon folks, if I may ask, what is the project your working on? I thought that was awesome! (finally someone that cares!) I would strongly go see Johnny in the doors and windows department! The way he handles a situation with utmost respect and courtesy was why I am saying go see him! Definitely future manager material. Home Depot better keep Johnny close, (ha) I was in the store maybe an hour and was getting frustrated, and if it wasn’t for Johnny handling the situation better than I had expected I would have left Home Depot and not purchased anything. He got me exactly what I was after and asked all the necessary questions that he needed to figure out what I needed! After maybe waiting (which he can explain everything to you) 10-15, Johnny found me more than enough stuff that I need. As I said before, He is in the doors and windows department of the store. He gave me his business card that Home Depot gave him, just to let me know if I need anything to call or even email him! Johnny, if you can read this, thank you for a wonderful experience, I promise you if I need anything or if any of my local contractors need anything to give you a ring!
                                                      by
                                                        • Recommended
                                                        Saves Paint colors by room
                                                        Thanks for saving my paint purchases for later touch ups
                                                        by
                                                          Great Experience
                                                          If you are ever in Home Depot Cadillac, go to the millworks desk and see if John is working. He really goes beyond what he needs to and makes sure to help in any way he can.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 467 reviews

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