#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(928)754-9402
Tool & Truck Rental(928)754-9408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
660 Az 95
Bullhead City, AZ 86429
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Customer Store Reviews

  • 4.8 out of 630 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (630)
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Showing 1-30 of 630 reviews
The store was clean and Sara and Bill went out of their way for us.
The store was clean and Sara and Bill went out of their way for us.
by
  • Verified Purchase
  • Recommended
Very helpful and very willing to help
Very helpful and very willing to help
by
  • Verified Purchase
  • Recommended
The store was neat and organized and there were employees ready to assist in all departments. An...
The store was neat and organized and there were employees ready to assist in all departments. And all were wearing masks--Thank you!!
by
  • Verified Purchase
  • Recommended
The staff is super friendly and approachable if you need any assistance, super patient, and alway...
The staff is super friendly and approachable if you need any assistance, super patient, and always have a smile on their face. The store is clean and well organized so it’s easy to find what you’re looking for.
by
  • Verified Purchase
  • Recommended
Great friendly staff and had everything that I needed.
Great friendly staff and had everything that I needed.
by
  • Verified Purchase
  • Recommended
Good experience at the customer serevice counter
Good experience at the customer serevice counter
by
  • Verified Purchase
  • Recommended
Sale Cashier Debbie is awesome. Helpful. Considerate. Friendly. Courteous. Professional. Sh...
Sale Cashier Debbie is awesome. Helpful. Considerate. Friendly. Courteous. Professional. She went above and beyond to help me with my transaction.
by
  • Verified Purchase
  • Recommended
Your Store is located in an area that is very handy for me to shop along with ease of getting in ...
Your Store is located in an area that is very handy for me to shop along with ease of getting in and out of that area.
by
  • Verified Purchase
  • Recommended
Great customer service and employees are very helpful Went to purchase a new refrigerator and Su...
Great customer service and employees are very helpful Went to purchase a new refrigerator and Susan in appliances was very helpful
by
  • Verified Purchase
  • Recommended
I had a great experience today while shopping for some electrical supplies for a project in my sh...
I had a great experience today while shopping for some electrical supplies for a project in my shop. a Home Depot Employee saved me money and time by suggesting an alternative idea vs. the one I had for completing my job. Thanks Home Depot.
by
  • Verified Purchase
  • Recommended
My experience was all by phone as I made my order and paid for it all by phone.
My experience was all by phone as I made my order and paid for it all by phone.
by
  • Verified Purchase
  • Recommended
This store consistently has the friendliest and most helpful associates of any Home Depot I have ...
This store consistently has the friendliest and most helpful associates of any Home Depot I have shopped in! If you can’t find something they don’t just point and tell you which aisle to go to, they actually walk there with you to be sure there is stock.
by
  • Verified Purchase
  • Recommended
When ever I have a project no matter the size the first choice ias always Home Depot as I always ...
When ever I have a project no matter the size the first choice ias always Home Depot as I always can make a one stop shopping trip and not spend extra time running from store to store. Rarely do they disappoint me on having what I need in stock.
by
  • Verified Purchase
  • Recommended
This was one of the most pleasant experiences I've had in a Home Depot store. Don't get me wrong...
This was one of the most pleasant experiences I've had in a Home Depot store. Don't get me wrong, but "Burgie" went way out of her way to make my hour long trip to a 2nd store to get just two pieces of Mosaic tile that I needed, plus replacing a wrong piece of metal edging I had picked up at the Kingman store. I showed her what I needed to buy & the piece I needed to replace, and she just said, "Wait here!" She returned with exactly what I needed without me having to wander around the store looking for what I needed. Much appreciated!
by
  • Verified Purchase
  • Recommended
Sales associate Rhonda was one of the most helpful people , i have ever had help me. She made my ...
Sales associate Rhonda was one of the most helpful people , i have ever had help me. She made my wife and i's shopping experience completely stress free...We kook forward to seeing her again the next time we shop at home depot
by
  • Verified Purchase
  • Recommended
Great experience! The flooring & Pro desk were excellent!
Great experience! The flooring & Pro desk were excellent!
by
  • Verified Purchase
  • Recommended
Manager never followed up when an associate damaged my truck.
Manager never followed up when an associate damaged my truck.
by
  • Verified Purchase
Excellent customer service!
Excellent customer service!
by
  • Verified Purchase
  • Recommended
Extremely helpful staff and always stocked!
Extremely helpful staff and always stocked!
by
  • Verified Purchase
  • Recommended
Bullhead City Home Depot is the best!
Bullhead City Home Depot is the best!
by
  • Verified Purchase
  • Recommended
Compared to the LA Home Depot stores the Bullhead city store is a refreshing change .Friendly peo...
Compared to the LA Home Depot stores the Bullhead city store is a refreshing change .Friendly people , you don’t get attacked by day laborers as you drive in . The employees always say hello and ask if they can help you find anything . It’s almost like going back in time to another era ..
by
  • Verified Purchase
  • Recommended
Absolutely the worst Home Depot location that I have ever been to. Some of the clerks tried to be...
Absolutely the worst Home Depot location that I have ever been to. Some of the clerks tried to be helpful but were unable to obtain assistance. The clerk in customer service repeatedly tried to get a hold of the manager and it was the clerks idea for me to speak with the magager because of the difficulty and lack of response that we were facing trying to get assistance with heavy lifting. Unfortunately this was not the only awful lack of customer service experience that I have had at this location. As a female with grown children I do not expect myself to lift an 18k BTU AC unit alone and I do not appreciate being told to go trim my own lumber in the lumber department after I asked for help. Turns out they didn't even have a window AC unit with a regular plug in stock at all so I had to go down the road.
by
  • Verified Purchase
Very nice helpful associates. Very clean. Very good COVID-19 procedures. Everyone should shop her...
Very nice helpful associates. Very clean. Very good COVID-19 procedures. Everyone should shop here as well as other stores. I cant find the overall rating box because intrusive google advertisements on the right of the screen are covering it up. Move stuff to the left of the screen. Google advertisements are sabatoging a lot of forms. Especially with in antivirus incessant crap that wont go aawy, NORTON, McAfee etc. You should have your highest level people get togerther with other industry leaders and get them to stop it. And get all your entry fields on the left.
by
  • Verified Purchase
  • Recommended
Great Store, wonderful assistance from Susan Palma in Appliance department, highly recommend this...
Great Store, wonderful assistance from Susan Palma in Appliance department, highly recommend this store and will continue to shop there at every opportunity!
by
  • Verified Purchase
  • Recommended
The store was clean and the products were easy to find.
The store was clean and the products were easy to find.
by
    • Recommended
    This Home depot is so Clean and Organized. Ron from the Paint Department is great to go to for a...
    This Home depot is so Clean and Organized. Ron from the Paint Department is great to go to for any help and guidance!! Thank You Ron for everything.
    by
    • Verified Purchase
    • Recommended
    Very nice clean store employees are very helpful
    Very nice clean store employees are very helpful
    by
    • Verified Purchase
    • Recommended
    everyone at the Bullhead City Store Was Very Helpful And Nice. The Was Very Clean. And Ez To Fi...
    everyone at the Bullhead City Store Was Very Helpful And Nice. The Was Very Clean. And Ez To Fine What I Was Lookin For + More. Thank's SgtMaj. Richard Ward 10 Jun 2020 1800 Hr's
    by
    • Verified Purchase
    • Recommended
    Although the Covid-19 shelter in place requirements have now been lifted, this doesn't mean that ...
    Although the Covid-19 shelter in place requirements have now been lifted, this doesn't mean that the pandemic has ended. According to the Mohave Daily News, Mohave County currently has over 510 confirmed cases and 49 deaths from this disease. Despite that infection rates are still rising, none of the employees at this Home Depot were wearing masks. I came to this store looking for drought resistant plants. When I asked for help, the cashier referred me to an male associate. His idea of helping me was to say in a rather condescending tone, "Do you know how to read?" He then pointed at the tag attached to the side of a plant prior to leaving. I didn't get a chance to ask any questions. I also didn't get a chance to point out that many of the plants didn't even have a tag. How was I supposed to know if a plant was drought resistant if there wasn't a tag and if the associate wasn't even willing to help me?
    by
      1 found this review helpful
      One lady works in appliances department was rude and unhelpful.
      One lady works in appliances department was rude and unhelpful.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 630 reviews

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