Reviews for Bullhead City #442

It's all a good day win I got go in the store

Sara Harley and Ted were awesome. Helped me and my father get what we needed and made sure we got exactly what we were after!

Alfred in electrical is really awesome and extremely helpful! He helped us find the 10-3 Romex wire and the boxes and connectors we needed. He was extremely patient with us. Ruth is a wonderful cashier checking us out and helping with our credit card lookup. The store was clean and neat and we found what we needed quickly and easily.

I visited the Bullhead city store and purchased two large plants. The cashier was unwilling and not eager at all to help. I am from out of town and did not have enough room in my car. So I asked if I could pay for it and have them hold it. I asked simple questions like can you place a “sold” sign or label on it? The cashier responded, “I don’t know.” I asked were it was going to be stored? Cashier response, “I don’t know.” I asked if the plant will be watered? Her response, “I don’t know.” I asked for a manager and the manager never showed up. I’ve been shopping at other Home Depot for years and never received such lack of customer service. Three days later I received a call from a manager who apologized and assured me that he will speak to the employee.

One of my many projects involve tile. I always get great advise from the helpful staff.

thank You for the great garden section.... lots of variety and great looking presentation

We've purchased cabinetry and countertops for our complete house remodel from this location. The countertop designer is excellent. Product quality is very good. We only wish there were more options for installers in the Laughlin NV area.

Never a disappointment entering into this store. We remolded our new home and all was bought at this store. Because of the service and genuine knowledge, sincerity and kindness from all the employees we are forever LOYAL to our Home Depo!

We bought a tankless gas water heater. Wanted a conversion kit to change from NG to LP, but nothing available. Have to search other vendors for one. Tim was extremely helpful. Thank you Tim.

No matter what people said, Home Depot is my favorite place to shop, excellent Customer Services, Kuddos to Tim and Tracy, Great guys, went out their way to help me out with the heavy items to my vehicle. I have a great shopping experience.

Toni rocked it for customer service

The person who found and hired these people deserves a bonus.

The employees are great at their jobs friendly and will help you if you need to find the item you are looking for

The customer service from Chris at the service desk is exceptional and makes the shopping experience amazing!

Bought two toilets this morning to get home and one of them have a shattered tank. Drive back only for the customer service to be rude and unapologetic. Apparently it’s okay to have your customers wasting gas driving back and forth to your establishment for your mess up. Take better care of your merchandise and your customers, you just lost this customer.

We have been remodeling our home. Dianna in cabinets was amazing with her positive attitude and knowledge.

I want in looking for a curb water shut handle. Check the in stock status on line and headed to the store 15 miles away. I picked up the tool in the location stated in the on line app. Saved me time.

Have been using Home Depot for many years and have always been satisfied with the service and friendly staff.

I bought a new refrigerator and we love it and in our new home

EPI and JODY were helpful plus I was notified while waiting for the delivery of its arrival.

Rosalie Livermore is the Appliance Specialist who I was fortunate to get when buying a refrigerator - she is knowledgeable and a credit to the company - she is patient and understanding - was able to answer all of my questions - service is always quick here no matter the department

We purchase everything from tools, products for open construction, PPE, as well as tool rentals! This store is a one stop shop! Easy clean access through out the store! Kind smiles from staff and always greeted with Kindness. If I cannot locate something, I can ask any staff member and they guide me right to it! I appreciate the time and effort each staff member gives me so that my shopping experience is pleasurable! Worth returning and highly recommend!

Dianna on 3/11/2023 was so helpful in our countertop purchase. She was very thorough. We couldn't be happier as to the process of getting the countertops she helped with.

If you need help go see Karen at Home Depot in Bull head she’s great. Joelle at the service desk was very helpful also great experience at this Home Depot

Shopping around for the best flooring to fit our needs. Debbie listened and recommended flooring by needs,color, and value.

PRO DESK JEREMY, MANUELLA AND OTHERS ARE EXTREMELY HELPFUL AND ALWAYS HAVE GREAT FRIENDLY SERVICE!!

Regie, thank you for helping me get a refrigerator that would fit and I could afford.

We live in a smaller community population wise, and the service I receive from the employees is great, always taking care of my needs. Always proud to discuss with my friends about the great staff and service at the Bullhead City Home Depot, my local store for my (construction and household) needs.

I love the HD rather than other hardware stores, large or small. They're well stocked, and the personnel are well versed in their specific areas (plumbing, carpentry, landscaping, etc.). I can always ask questions, and if that particular person doesn't know, they'll find someone who does. Very helpful!! Plus prices are usually lower than the other places.

Regardless of what I need or what employee I interact with I get the same, excellent customer service and knowledgeable staff.