#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(216)898-0401
Tool & Truck Rental(216)898-0412
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10800 Brookpark Rd
Cleveland, OH 44130
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Customer Store Reviews

  • 4.7 out of 445 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (445)
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Showing 1-30 of 445 reviews
Thanking Ms. Missy, who was busy multi-tasking (ringing up a customer) and being the "head cashie...
Thanking Ms. Missy, who was busy multi-tasking (ringing up a customer) and being the "head cashier". I had to wait for the Head Cashier to open up the Gate where they keep the "Ring Cameras". Not only does she multi-task, but her friendliness and her concern for me having to wait was something we do not see much of. She was very friendly and very apologetic for my wait time. Let's be caring for all involved and lets have more employees out on the floor and lets not "burn out" the good ones you have. :) Please give my thanks again to Ms. Missy.
by
  • Verified Purchase
  • Recommended
GREAT CUST SERV
GREAT CUST SERV
by
  • Verified Purchase
  • Recommended
Went to several other home depots that didn't have everything I needed. Finally went here and the...
Went to several other home depots that didn't have everything I needed. Finally went here and they had it all. Will continue to shop there as very convenient.
by
  • Verified Purchase
  • Recommended
The manager Brian was very helpful and friendly
The manager Brian was very helpful and friendly
by
  • Verified Purchase
  • Recommended
Employees are always polite and extremely helpful. They always ask if I need help finding anythi...
Employees are always polite and extremely helpful. They always ask if I need help finding anything. Since I worked retail for 27 years I know how customer service is supposed to be. I like being a nice customer with store associates helping. Thank you.
by
  • Verified Purchase
  • Recommended
The store is always clean and well stocked. I have found that the employees are helpful and read...
The store is always clean and well stocked. I have found that the employees are helpful and ready to answer my questions. They have helped me find different items that I have needed. They have recommended products to me and have helped me load items into my vehicle. I truly appreciate it. I will continue to shop at this Home Depot.
by
  • Verified Purchase
  • Recommended
Things was easy to find
Things was easy to find
by
  • Verified Purchase
  • Recommended
I would like to recognize an employee by the name of Sandra. . This individual was very profess...
I would like to recognize an employee by the name of Sandra. . This individual was very professional and caring. Home Depot very lucky to have her on their team. Such employees as Sandra makes all the difference. Please make sure this employee be aware of the great job she performs!!!!! Best regards, Annette R. PS: Also Jason the flower specialist who supplies the inventory for your store was OUTSTANDING!!!! He was very patient while helping me on particular flowers I was looking for. Let him know the good job he is doing as well!!!!
by
  • Verified Purchase
  • Recommended
Great people working there, very helpful! Thank you!
Great people working there, very helpful! Thank you!
by
  • Verified Purchase
  • Recommended
Best cashier was teionna at the brooklyn store made my day wish there was more like her
Best cashier was teionna at the brooklyn store made my day wish there was more like her
by
  • Verified Purchase
  • Recommended
This store experience was fantastic! Every place I shopped that night, a store associate stopped ...
This store experience was fantastic! Every place I shopped that night, a store associate stopped what they were doing and offered assistance. I would like to see this store get the scanning equipment upgrade that has been completed at the Strongsville store so that e-gift cards can be scanned at checkout by the customer. The store was clean (this location always is) and merchandise was in stock. I enjoyed my shopping trip!
by
  • Verified Purchase
  • Recommended
The store was clean employees were great except for the person who made keys
The store was clean employees were great except for the person who made keys
by
  • Verified Purchase
  • Recommended
Convenient
Convenient
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Love Home Depot. Employees are always so kind and helpful !!
Love Home Depot. Employees are always so kind and helpful !!
by
  • Verified Purchase
  • Recommended
Good customer service
Good customer service
by
  • Verified Purchase
  • Recommended
I had my bathroom remodeled, bought appliances, storm doors from Home Depot. Very pleased with ...
I had my bathroom remodeled, bought appliances, storm doors from Home Depot. Very pleased with their services everytime. Will be purchasing whole house carpeting next.
by
  • Verified Purchase
  • Recommended
I drive past two Home depot stores to get to this one. It is well worth the extra miles to have p...
I drive past two Home depot stores to get to this one. It is well worth the extra miles to have professionals help you and your credit card does not get stolen here.
by
  • Verified Purchase
  • Recommended
The front door glass installation was completed by a very skillful and knowledgeable individual!
The front door glass installation was completed by a very skillful and knowledgeable individual!
by
    • Recommended
    Was the store clean
    Was the store clean
    by
    • Verified Purchase
    • Recommended
    Awesome customer service. I travel 12 miles to shop at this Home Depot verses 3 miles to the Home...
    Awesome customer service. I travel 12 miles to shop at this Home Depot verses 3 miles to the Home Depot near my residence.Always can get assistant from the staff. They are all very helpful and pleasant. They make my shopping experience easy. Thank you store #3806 . Diana, Donna and Jennifer. I highly recommend this store it worth the drive.
    by
    • Verified Purchase
    • Recommended
    Home depot have a lot of beautiful things that a home owner can use to fix up their home
    Home depot have a lot of beautiful things that a home owner can use to fix up their home
    by
    • Verified Purchase
    • Recommended
    THE MOST IMPORTANT ISSUE TO ME BEING A CONTRACTOR .IS WHEN I NEED A PRODUCT FOR A JOB I WAS TIRE...
    THE MOST IMPORTANT ISSUE TO ME BEING A CONTRACTOR .IS WHEN I NEED A PRODUCT FOR A JOB I WAS TIRED OF WASTING TIME ,GASOLINE ETC.GOING TO OTHER HAREWARE,STORES AND HAVING ULTIMATLY TO GO TO MY HOME DEPOT WHO HAD WHAT I NEEDED.IT TOOK ME ABOUT THREE TIMES DOING THIS.BEFORE I STOPPED GOING TO OTHER STORES.IHAVE ALLWAYS FOUND WHAT I NEEDED AT HOME DEPOT.
    by
    • Verified Purchase
    • Recommended
    The Brooklyn store has the most friendliest employees.
    The Brooklyn store has the most friendliest employees.
    by
    • Verified Purchase
    • Recommended
    The associates at the store are always helpful and go above and beyond to help you find what you ...
    The associates at the store are always helpful and go above and beyond to help you find what you are looking for and help you to find what you need for the project you are working on.
    by
    • Verified Purchase
    • Recommended
    The employees in this store go out of their way to be helpful. The cashier gave me the opportuni...
    The employees in this store go out of their way to be helpful. The cashier gave me the opportunity to get a credit card and $25 off of a $25 purchase. She went out of her way to help me.
    by
    • Verified Purchase
    • Recommended
    I have shopped at this store only 3 times since moving to Brookpark but each time the employees h...
    I have shopped at this store only 3 times since moving to Brookpark but each time the employees have been helpful and courteous.
    by
    • Verified Purchase
    • Recommended
    Store was very clean and well stocked. Associates were very friendly and helpful, didn't have to ...
    Store was very clean and well stocked. Associates were very friendly and helpful, didn't have to chase down help. Cashier was very friendly and check out was fast.
    by
    • Verified Purchase
    • Recommended
    Experienced employees and great service
    Experienced employees and great service
    by
    • Verified Purchase
    • Recommended
    My cashier Bessie was very helpful and pleasant. A pleasure
    My cashier Bessie was very helpful and pleasant. A pleasure
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 445 reviews

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