#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(216)898-0401
Tool & Truck Rental(216)898-0412
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10800 Brookpark Rd
Cleveland, OH 44130
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Customer Store Reviews

  • 4.7 out of 445 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (445)
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Showing 1-30 of 445 reviews
Love going to this store #3806...close to home..people are friendly..always there to help if need...
Love going to this store #3806...close to home..people are friendly..always there to help if needed. just a good experience every time I go there.
by
  • Verified Purchase
  • Recommended
Awesome
Awesome
by
  • Verified Purchase
  • Recommended
Go to another location. Limited stock and uneducated employees
Go to another location. Limited stock and uneducated employees
by
  • Verified Purchase
I love this location. It is neat and clean and the customer service reps are friendly. Most imp...
I love this location. It is neat and clean and the customer service reps are friendly. Most importantly the lines move very quickly at the customer service counter.
by
  • Verified Purchase
  • Recommended
The customer service was super excellent, the store was clean, our product was in stock! We were ...
The customer service was super excellent, the store was clean, our product was in stock! We were very happy shoppers!
by
  • Verified Purchase
  • Recommended
This store a d the employees are awesome...especially the management. If one of the managers sees...
This store a d the employees are awesome...especially the management. If one of the managers sees you they go out of their way to make the store your "toolbox".
by
  • Verified Purchase
  • Recommended
Helpful store employees and great cashiers.
Helpful store employees and great cashiers.
by
  • Verified Purchase
  • Recommended
I like all the Home Depot stores I've used and this one too.
I like all the Home Depot stores I've used and this one too.
by
  • Verified Purchase
  • Recommended
Joey was great
Joey was great
by
  • Verified Purchase
  • Recommended
Theemployees in this store are wonderful. They take the time to help you look for things and get ...
Theemployees in this store are wonderful. They take the time to help you look for things and get them down for you if they're up above in the racking.
by
  • Verified Purchase
  • Recommended
Never going back. Got charged twice for sales tax because the dumb blonde was talking more than p...
Never going back. Got charged twice for sales tax because the dumb blonde was talking more than paying attention to her job. That’s why I don’t like ur store. Ur associate at the checkout is a dumb
by
    New parking lot now has NO handicapped spots near exits, where handicapped customers are now burd...
    New parking lot now has NO handicapped spots near exits, where handicapped customers are now burdened with purchases. New checkout arrangements has two registers in one line which causes customers to try to maneuver around other customers and their merchandise. Folks are standing bewildered at checkout because clerks are apparently not assigned to a specific register and no one is sure where to go.
    by
    • Verified Purchase
    Great to work with if you need to send your guys in and pay over the phone. Love this store!!
    Great to work with if you need to send your guys in and pay over the phone. Love this store!!
    by
    • Verified Purchase
    • Recommended
    Water your plants in the garden center.
    Water your plants in the garden center.
    by
    • Verified Purchase
    • Recommended
    Store always has what i need. Easy to find the department. 9/10 staff is very knowledgeable and ...
    Store always has what i need. Easy to find the department. 9/10 staff is very knowledgeable and goes above and beyond to help. Ron in paint is awesome and knows everything about everything in the paint department. Mary in the nail/screw department is quick to assist and helps to find the correct product super fast. Brett is very polite and always willing to help me load and secure things in car. There is a lady in garden supplies that is so friendly and helpful. Great crew!! Customer service desk makes returns painless. I have other stores i could be going to, but these folks and good inventory keep me coming back. Thank you.
    by
    • Verified Purchase
    • Recommended
    All associates are always pleasant and very helpful. Store is clean and well stocked...love shop...
    All associates are always pleasant and very helpful. Store is clean and well stocked...love shopping here.
    by
    • Verified Purchase
    • Recommended
    Store needs to be cleaned - to much clutter.
    Store needs to be cleaned - to much clutter.
    by
    • Verified Purchase
    • Recommended
    Ivy in the paint section is one of the rudest employees I have had to deal with. She needs to eit...
    Ivy in the paint section is one of the rudest employees I have had to deal with. She needs to either retire or not work in customer service.
    by
    • Verified Purchase
    • Recommended
    Larry and other associates in the tool rental department were so helpful and friendly.
    Larry and other associates in the tool rental department were so helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    Good service
    Good service
    by
    • Verified Purchase
    • Recommended
    All Home Depot’s are the same. They need new terminals for credit card processing!
    All Home Depot’s are the same. They need new terminals for credit card processing!
    by
    • Verified Purchase
    • Recommended
    Got the information I needed with no hassle, saved 40$ less then I thought, friendly people,check...
    Got the information I needed with no hassle, saved 40$ less then I thought, friendly people,check out was a breeze.
    by
    • Verified Purchase
    • Recommended
    This store is well maintained and the employees are very knowledgeable on store products to help ...
    This store is well maintained and the employees are very knowledgeable on store products to help with any type of home impovement project.
    by
    • Verified Purchase
    • Recommended
    I was very happy with the service provided by Robert in plumbing. He helped me find the appropria...
    I was very happy with the service provided by Robert in plumbing. He helped me find the appropriate pump and opened it to make sure everything was there, it was not, so he found the missing piece so I wouldn't need to come back. The cashier, Sadara, was very friendly.
    by
    • Verified Purchase
    • Recommended
    Store employees always helpful and visible in all department in store.
    Store employees always helpful and visible in all department in store.
    by
    • Verified Purchase
    • Recommended
    Brooklyn HOME DEPOT is a great store to shop. The store is clean, the workers VERY helpful and t...
    Brooklyn HOME DEPOT is a great store to shop. The store is clean, the workers VERY helpful and take the time to make sure your needs are met.
    by
    • Verified Purchase
    • Recommended
    Store is clean, has wide, clear aisles. It was very easy to find what I wanted. Cashier was very ...
    Store is clean, has wide, clear aisles. It was very easy to find what I wanted. Cashier was very pleasant, and checkout was fast. Only negative is distance from my home. Wish there was a Home Depot closer to my neighborhood.
    by
    • Verified Purchase
    • Recommended
    Brian was extremely helpful and knowledgeable about the product I was looking for. The store was...
    Brian was extremely helpful and knowledgeable about the product I was looking for. The store was clean, product was in stock, and I had a quick easy checkout.
    by
    • Verified Purchase
    • Recommended
    Always find what I'm looking for and am always satisfied.
    Always find what I'm looking for and am always satisfied.
    by
    • Verified Purchase
    • Recommended
    Excellent, friendly customer service!
    Excellent, friendly customer service!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 445 reviews

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