#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)803-5316
Tool & Truck Rental(713)803-5361
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
999 North Loop West
Houston, TX 77008
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Customer Store Reviews

  • 4.6 out of 377 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (377)
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Showing 1-30 of 377 reviews
Great well-stocked store, friendly staff. Always find what I need.
Great well-stocked store, friendly staff. Always find what I need.
by
  • Verified Purchase
  • Recommended
Found the project we wanted with ease. Received customer service assistance promptly. The associa...
Found the project we wanted with ease. Received customer service assistance promptly. The associates were friendly and helpful
by
  • Verified Purchase
  • Recommended
Personal assistance is great!
Personal assistance is great!
by
  • Verified Purchase
  • Recommended
Friendly people, and knowledgeable with all my needs.
Friendly people, and knowledgeable with all my needs.
by
  • Verified Purchase
  • Recommended
The staff is knowledgeable and efficient and friendly. They are very enthusiastic about helping ...
The staff is knowledgeable and efficient and friendly. They are very enthusiastic about helping their customers.
by
  • Verified Purchase
  • Recommended
Large, clean store. Well stocked.
Large, clean store. Well stocked.
by
  • Verified Purchase
  • Recommended
The store is always very well organized, and the associates are always very helpful. Service des...
The store is always very well organized, and the associates are always very helpful. Service desk employee, Will, always greet customers with a smile and is very helpful to all. Will and all of the friendly employees at Brinkman are the reason I drive out of my way to come to this store!
by
  • Verified Purchase
  • Recommended
Employees went above and beyond to help us locate exact tools and accessories we needed. They wer...
Employees went above and beyond to help us locate exact tools and accessories we needed. They were very kind and friendly. Thank you Tommy and Sunil!
by
  • Verified Purchase
  • Recommended
Many times when I visit a home improvement store, I am lucky if the employees know what aisle som...
Many times when I visit a home improvement store, I am lucky if the employees know what aisle something is on that I am looking for. When I went the other night with a very complicated electrical issue, Jeffrey, a store associate, went above and beyond to not only understand my situation, but actually made a contraption to solve my problem! He was beyond helpful; he was extremely professional, knowledgeable, and actually fun to deal with and you could tell he enjoyed his job! I will be a loyal customer at this Home Depot moving forward because of him! He is a real-life MacGyver!
by
  • Verified Purchase
  • Recommended
Doris at the pro desk went above and beyond in helping me locate and place a special order of Tre...
Doris at the pro desk went above and beyond in helping me locate and place a special order of Trex, she represents the professionalism that seems to be lost these days. What a great experience!!!
by
  • Verified Purchase
Clean, helpful staff, good selection of products ... easily able to find things in this store
Clean, helpful staff, good selection of products ... easily able to find things in this store
by
  • Verified Purchase
  • Recommended
The store was clean and products were easy to find. The associated Rachel the cashier was friendl...
The store was clean and products were easy to find. The associated Rachel the cashier was friendly and helpful.
by
  • Verified Purchase
  • Recommended
Ask for Dayna, she's the best!!
Ask for Dayna, she's the best!!
by
  • Verified Purchase
  • Recommended
Store looks very Nice & Xmasy inside. Our Cashier on Black Friday was Miss Ebony and she was very...
Store looks very Nice & Xmasy inside. Our Cashier on Black Friday was Miss Ebony and she was very Fast, Friendly, and Knowledgeable. Awesome Sales Prices on Tool Bags, Power Tools, Xmas Decor !
by
  • Verified Purchase
  • Recommended
I did not have to self pay. It was great! The lady was fast & courteous.
I did not have to self pay. It was great! The lady was fast & courteous.
by
  • Verified Purchase
  • Recommended
this is the best place to shop they have a wide range and stock of everything
this is the best place to shop they have a wide range and stock of everything
by
  • Verified Purchase
  • Recommended
All employees were very polite and accommodating in getting what I needed that day, so I wouldn't...
All employees were very polite and accommodating in getting what I needed that day, so I wouldn't have to make a trip to another hardware store.
by
  • Verified Purchase
  • Recommended
Great store, the employees are very helpful.
Great store, the employees are very helpful.
by
  • Verified Purchase
  • Recommended
Great experience upon buying, although the item was never shipped to me, had to call back after 1...
Great experience upon buying, although the item was never shipped to me, had to call back after 10 days ( which was the supposed delivery date) and found out it was going to be 1 month back order. Wasted time and money.
by
  • Verified Purchase
Great experience!
Great experience!
by
  • Verified Purchase
  • Recommended
cashier Deiarrah Great .
cashier Deiarrah Great .
by
  • Verified Purchase
  • Recommended
Clean, helpful employees, great pricing
Clean, helpful employees, great pricing
by
  • Verified Purchase
  • Recommended
Great store but customer service not good . Talk to about four associate just gave us the ran aro...
Great store but customer service not good . Talk to about four associate just gave us the ran around never got help. It could of be better if you don't know something ask someone else but come back let people know never showed up again or never been seen. No we what never find what we were looking for.
by
  • Verified Purchase
  • Recommended
Employees know where everything is. But they had an elderly lady working OUTSIDE in the HEAT. Ver...
Employees know where everything is. But they had an elderly lady working OUTSIDE in the HEAT. Very wrong.
by
  • Verified Purchase
  • Recommended
I have purchased a new to me home that I had remodeled from the floors up. I have always gotten D...
I have purchased a new to me home that I had remodeled from the floors up. I have always gotten David in Electrical to help me and he was a great help with items in his department and introducing me to Helen in Appliances who helped me with the kitchen appliances. I really appreciate the employees at Home Depot who help me.
by
  • Verified Purchase
  • Recommended
I did find what i was looking for. good costumer service !
I did find what i was looking for. good costumer service !
by
  • Verified Purchase
  • Recommended
Amazing service!
Amazing service!
by
  • Verified Purchase
  • Recommended
Great store. Employees have a wonderful attitude. One such employee named Sergio, was exceptional...
Great store. Employees have a wonderful attitude. One such employee named Sergio, was exceptional. Thank you for that.Got what I needed, and some that I found to be a great deal.
by
  • Verified Purchase
  • Recommended
Store was busy so it was a madhouse but busy is good..
Store was busy so it was a madhouse but busy is good..
by
  • Verified Purchase
  • Recommended
Product layout and selection is great and store is clean. Customer service reps need to be in th...
Product layout and selection is great and store is clean. Customer service reps need to be in their departments when needed and more cashiers need to be scheduled during busy hours.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 377 reviews

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