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Showing 1-30 of 505 reviews
Jun 1, 2021
Excellent customer service well greeted well informed employees pro desk better than any other ho...
Excellent customer service well greeted well informed employees pro desk better than any other home depot I've been at
by
Verified Purchase
Recommended
May 12, 2021
5 stars for Home Depot in Brick, NJ. Their employees are amazing and besides being extremely hel...
5 stars for Home Depot in Brick, NJ. Their employees are amazing and besides being extremely helpful. they go that extra mile. If you cannot find a product, they will look it up. You can even order it online.. in many cases get free shipping.
Love this store!
by
Verified Purchase
May 12, 2021
This store has plenty of customer service people on the floor. It's easy to find one of them if y...
This store has plenty of customer service people on the floor. It's easy to find one of them if you need help. Friendly too.
by
Verified Purchase
Recommended
May 5, 2021
Great store to come and grab what you need. Not one of the larger ones but always pleasant to sho...
Great store to come and grab what you need. Not one of the larger ones but always pleasant to shop in.
by
Verified Purchase
Recommended
Apr 29, 2021
Did not have a good experience. Aisles blocked to products. Items stored in the vestibule of s...
Did not have a good experience. Aisles blocked to products. Items stored in the vestibule of store instead of inside the store. Items in areas that made no sense where they were stored. Crystal salt for water conditioner was stored in vestibule behind registers where they did not allow a cart to be taken for the product that was needed. Item was too heave to carry back to cart. Will NOT be frequenting this location in the future. Aisle was blocked with forklift and other items so could not take cart to product I needed that was heavy. Not well managed. Although cashier was wonderful and helpful.
by
Verified Purchase
Apr 27, 2021
If you want to be humiliated for asking a question this is the store for you
If you want to be humiliated for asking a question this is the store for you
by
Verified Purchase
2 found this review helpful
Apr 18, 2021
THEY SHOULD NOT OFFER CURBSIDE PICK UP IF THEY CAN'T SUPPLY CURBSIDE PICK UP. I WILL SAY THE EMPL...
THEY SHOULD NOT OFFER CURBSIDE PICK UP IF THEY CAN'T SUPPLY CURBSIDE PICK UP. I WILL SAY THE EMPLOYEES THAT I DID INTERACT WITH WERE HELPFUL, BUT THE PICK UP PROCESS WAS TERRIBLE. I will say the only reason I would recommend the store is because the employees were trying to help.
by
Verified Purchase
Recommended
2 found this review helpful
Mar 31, 2021
Employees to help were nowhere to be found, someone offered to help, left and never came back. Em...
Employees to help were nowhere to be found, someone offered to help, left and never came back. Employees making excuses that some people were new. Visit took way, way too long for the simple thing I needed. Unacceptable.
by
Verified Purchase
1 found this review helpful
Mar 11, 2021
My go to store, not just because it is a convenient location, but because the staff are consisten...
My go to store, not just because it is a convenient location, but because the staff are consistently friendly. Wide variety of products, I can always find an excuse to go there!
by
Verified Purchase
Recommended
Mar 5, 2021
I was fortunate to get help from an associate who identified himself as "Bob' in the kitchen fauc...
I was fortunate to get help from an associate who identified himself as "Bob' in the kitchen faucet section. Obviously Bob sensed i was a little overwhelmed since I'm not very handy. Bob approached and asked if I needed help. Believe me, when you're like me and don't want to ask, you're very much appreciative when an associate approaches and offers help. Bob was friendly, knowledgeable, and very patient. He explained everything to me about the faucet I chose, as a result I learned a few things. Its service such as that, that will always bring me back. Bob is truly an asset to Home Depot. I'm positive he'll keep up the good work. Thank You Bob!!!
by
Verified Purchase
Recommended
Feb 17, 2021
I would just like to share an Extremely Positive Experience at this Home Depot Location!!! My Ste...
I would just like to share an Extremely Positive Experience at this Home Depot Location!!!
My Stepson just happened to create a complicated transaction. The cashier Sarah was Incredibly Gracious & Professional throughout this transaction!!! I am a big believer in shining a light on any store employee that does Their job above & beyond!!! So If Anyone is looking for a Positive Checkout Experience I Highly Recommend Sarah at this Location!!!
by
Verified Purchase
Recommended
Feb 1, 2021
I would have given a 5 star review however, someone really needs to send an engineer out to revie...
I would have given a 5 star review however, someone really needs to send an engineer out to review the parking lot. The design is horrible and there is room to reconfigure the lot for easier parking.
by
Verified Purchase
Recommended
Jan 18, 2021
The employees of this store could care less how much you have on a carrier, On my visit I passed ...
The employees of this store could care less how much you have on a carrier, On my visit I passed at least two groups of three talking and they could see I was having a problem with the weight but not one asked if I needed help they just continued to talk. Some of the employees need to take lessons in customer service in order to keep their job.
by
Verified Purchase
2 found this review helpful
Dec 23, 2020
Very satisfying experience buying my clothes dryer.
Very satisfying experience buying my clothes dryer.
by
Verified Purchase
Recommended
Dec 8, 2020
Cashier Edward was very helpful and friendly.
Cashier Edward was very helpful and friendly.
by
Verified Purchase
Recommended
Nov 28, 2020
Store employees are super nice and helpful with all my inquiries! They employee an army of peop...
Store employees are super nice and helpful with all my inquiries! They employee an army of people. Thank you. Bob.
by
Verified Purchase
Recommended
Nov 27, 2020
I am giving this store a 5 start rating your associates are very friendly and very helpful and go...
I am giving this store a 5 start rating your associates are very friendly and very helpful and go out of their way to help you. You need more people like Bob the greeter Luann the cashier and I didn't get his name but you have dark skined young man that works there with red dreads that I found to be very helpful and went out of his way to help me. I wish I know his name so I could tell you.
by
Verified Purchase
Recommended
Oct 28, 2020
Ask for Kelley she's awesome and will help you find everything you need!
Ask for Kelley she's awesome and will help you find everything you need!
by
Verified Purchase
Recommended
Oct 18, 2020
Barbara was the best, we needed an oven. She made is quick & painless!!! Thank You!!
Barbara was the best, we needed an oven. She made is quick & painless!!! Thank You!!
by
Verified Purchase
Recommended
Oct 16, 2020
We were extremely satisfied with the inventory in the appliance department and the clerk who assi...
We were extremely satisfied with the inventory in the appliance department and the clerk who assisted us.
by
Verified Purchase
Recommended
Oct 8, 2020
Employees not friendly nor are they helpful.
Employees not friendly nor are they helpful.
by
Verified Purchase
1 found this review helpful
Aug 13, 2020
Thank you Shelly A and Ellen! You make this store worth shopping in!
Thank you Shelly A and Ellen! You make this store worth shopping in!
by
Verified Purchase
Recommended
Jul 19, 2020
Very friendly staff, store somewhat lacked materials but understandable during covid.
Very friendly staff, store somewhat lacked materials but understandable during covid.
by
Verified Purchase
Recommended
Jul 17, 2020
Clean, helpful employees, nice location.
Clean, helpful employees, nice location.
by
Verified Purchase
Recommended
Jun 27, 2020
Cleanleness of store and better customer service.
Cleanleness of store and better customer service.
by
Verified Purchase
Recommended
Jun 25, 2020
Great store! Awesome staff very helpful. Close to my residence. Products were easy to locate. St...
Great store! Awesome staff very helpful. Close to my residence. Products were easy to locate. Store was clean. Associates were very helpful.
by
Verified Purchase
Recommended
Jun 14, 2020
Rude Employees. This store sucks in Customer Service! Only friendly people were the customers and...
Rude Employees. This store sucks in Customer Service! Only friendly people were the customers and the cashiers! Read the Survey I just did and you will see that the store doesn't even deserve 1 star!
by
Verified Purchase
1 found this review helpful
May 14, 2020
I continuously find that the staff in the Brick Home Depot are so knowledgeable and professional....
I continuously find that the staff in the Brick Home Depot are so knowledgeable and professional. They truly go above and beyond to assist the customer.
by
Verified Purchase
Recommended
May 7, 2020
The team at this store make shopping easy. Everyone is customer conscious and are readily availab...
The team at this store make shopping easy. Everyone is customer conscious and are readily available (you don't have to go far to find help).
by
Verified Purchase
Recommended
Apr 20, 2020
Great, knowledgeable people. Moved the line smoothly during this crazy pandemic.
Great, knowledgeable people. Moved the line smoothly during this crazy pandemic.