#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(425)806-2434
Tool & Truck Rental(425)806-2421
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18333 120th Ave Ne
Bothell, WA 98011
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 459 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Appliances
Washer and dryer purchase. How great to have products on the floor to actually touch and feel in person.Plus having friedly knowledgeable sales people and quick delivery. The delivery men weer fast efficient and friendly
by
    • Recommended
    Appliance Dept Great Employee
    My third trip to Bothell HD over last two months researching refrigerator appliance needs and Elham helped me the last two times. He was courteous, knowledgeable, helpful, supportive, going beyond expected. He is why I made the purchase this time and not at the competitor. Important point on the height measurement no one had explained, front digitals installed front only so appliance would fit the existing space.
    by
      • Recommended
      If you need help in Appliances ....
      You must speak with Elham, He knows how to help you. He is the best! Hang in there Elham, you are about to get busy.
      by
        Great service
        Employees very friendly, willing to help find items we are looking for.
        by
          Always have what I need
          Bought 16 fence stakes with netting, secure stakes for my garden fence
          by
            • Recommended
            Great Store
            Everything was and has always ben 5-Star
            by
              • Recommended
              Always Helpful!
              Staff goes above and beyond, always.
              by
                • Recommended
                Great customer service
                This is our go to HD store. Employees are super friendly, knowledgeable & eager to help. Keep up the great CX.
                by
                  • Recommended
                  Great Store
                  Easy access, great people, excellent selection
                  by
                    Great Customer Service
                    Thank You for providing support in identifying the right products from DIY project
                    by
                      • Recommended
                      Great Customer Service.
                      This Home depot is amazing. Always the most friendly people. Courtney was my cashier today, it was a very pleasant experience. She was very nice, eager to help and full of smiles.
                      by
                        • Recommended
                        1 found this review helpful
                        Great customer service
                        I had just walked out of McLendon Hardware in Woodinville, WA because the service was horrible! As a woman, I didn’t know what to look for. Their employee told me what aisle to go to but couldn’t be bothered to walk me down…even though he obviously could have. Another employee told me they didn’t carry the item I was looking for…straps to secure furniture in case of an earthquake. I will NEVER step foot in their store again. My experience, with much appreciation for Home Depot’s employee, Tristam, was totally the opposite. I will only shop at Home Depot from now on!
                        by
                          • Recommended
                          Excellent friendly store
                          I have very happy with my buying experience in getting a quality new dishwasher.
                          by
                            • Recommended
                            Excellent Customer Service
                            Friendly, helpful employees. Best customer service I’ve ever received at a Home Depot store.
                            by
                              • Recommended
                              Always a good experience
                              Always a great day to get what you really need
                              by
                                • Recommended
                                Amazingly
                                I live coming to this store. The people are always available to help and the cashier Angie is amazing and helpful. Will definitely return
                                by
                                  • Recommended
                                  Helpful
                                  Bob N. was very helpful
                                  by
                                    Thank you Caden!
                                    We needed two colors of paint for a room we are painting! one of the colors did not come out the first try and so we needed to adjust it. The attendant, Caden, helped us and adjusted the paint colors 10 times to help us get the right shade we were looking for! Definitely beyond expectations and super duper friendly.
                                    by
                                      • Recommended
                                      Great service!
                                      I just had a wonderful experience shopping for appliances! I know, who says that?! That's why I wanted to take the time to write a positive review and offer my appreciation to Bob and the team. Thank you for being professional, friendly, and ever so helpful. Warmest, Joe B.
                                      by
                                        Great store in Bothell : Home Depot
                                        I bought last week a range for my kitchen! Is the great one , choosing painstakingly together with the appliance specialist from Bothell Store , Home Depot. I am very satisfied! General Ellectric , self cleaning, covecton oven,and Fingerprint Resistent Stainless Steel! It’s special!
                                        by
                                          • Recommended
                                          Great Experience, Amazing Deals
                                          Had great experience, very good deals and offers for Thanks Giving and Black Friday, Sales Rep (Bob N) was very helpful, guided us on our journey to purchase the right appliances for our kitchen and laundry room
                                          by
                                            They have what you need at the atore
                                            They were friendly and nice.
                                            by
                                              • Recommended
                                              Helpful, thoughtful service
                                              Alex (Alexander) was very supportive of our shopping and purchase. She was informed and could connect us to the products we had reviewed online.
                                              by
                                                • Recommended
                                                Great customer service - Electrical
                                                Aaron in electrical department is superb, very helpful. Look for him!
                                                by
                                                  • Recommended
                                                  great customer service
                                                  I was pleased with the ease of return after I mistakenly purchased the wrong dimension lumber. the customer service is this store is great!
                                                  by
                                                    • Recommended
                                                    Super helpful staff!
                                                    I was trying to find Halloween items that were showing online at the store, but not readily visible on the shelves. The staff went above and beyond to solve the puzzle and I walked away as a very satisfied customer excited for the holiday season.
                                                    by
                                                      • Recommended
                                                      Please avoid this store for rentals. Unprofessional and lazy staffs.
                                                      Staff here are so lazy, demotivated. Will not help tell me they are not trained. They don’t understand customer needs nor are they apologetic for the most silly things they do. I was charged $8500 for a domestic 6 hours truck rentals and 30 miles driven truck.The staff key in incorrect mileage reading resulting to hours of trouble for me. Avoid this store to save peace of mind. The staff here are not trained to attend customers nor do any work. Most pathetic customer service. There was only 1 staff in the rentals and a huge queue behind me. Most ridiculous store. AVOID AT ALL COST!
                                                      by
                                                        Great customer service
                                                        Very much appreciate the knowledgeable and helpful personnel when I've had questions before making purchases.
                                                        by
                                                          • Recommended
                                                          Great store. Better people
                                                          I really enjoy visiting this store. Wonderful atmosphere. Staff always kind and helpful
                                                          by
                                                            • Recommended
                                                            Convenient Home Improvement Shopping
                                                            Bought all our appliances, toilet, lighting at HD and found the quality, price and convenience of this local warehouse for home improvement to be superior to deals at other outlets.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 459 reviews

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