#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(607)786-8404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
798 Main St
Johnson City, NY 13790
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Customer Store Reviews

  • 4.7 out of 572 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (572)
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Showing 1-30 of 572 reviews
Billy for Employee of the Month
Billy in the outdoor department was EXTREMELY helpful!!
by
    • Recommended
    Awesome place!
    My visit this morning was met with cheerful employees, employees cleaning and stocking, etc. Customer service located my online order quickly and I was out the door and on my way.
    by
      • Recommended
      Great service throughout this store!
      After looking and not finding, an employee took me right to the product. Then got paint sample, went to check it out at home, not right. When I came back, they made a new sample, it worked and they didn’t even charge me. I got all the right paint and everything else I needed. Great service by everyone.
      by
        • Recommended
        Great cashier - Lynette
        We are so happy when we see Lynette at the cash register. She is always so friendly and makes you feel really comfortable.
        by
          • Recommended
          Seeing the abilities in all
          Loved that this store had a very “able” employee working there who might be considered disabled by many employers. His visual handicap was turned into a strength by choosing a job for him that he was well suited for. Great practice, thank you and Charlie was a gem!
          by
            • Recommended
            Home Depot at it’s best
            Always exceptional service and products! Keep up the good work!
            by
              • Recommended
              Military Discount
              I done my roof 10 years ago use my military discount save $500 plus
              by
                • Recommended
                Great people
                The employees at this store are AMAZING! Always nice, always helpful, and very knowledgeable.
                by
                  • Recommended
                  Such helpful and friendly staff
                  Thank you Ryan and Anthony for promptly helping my family select and prepare a Christmas tree. Your service and attention to detail made this shopping experience a pleasure.
                  by
                    • Recommended
                    Thank you
                    The store was literally closing I rushed in asked staff to point me in the direction of the heaters as our furnace in our building that we house homeless veterans just went down and it be a couple days before can be fixed and needed heaters desperately. Staff took me right to them and asked if they could help on pricing -to help our homeless men and women veterans- this the manager Anthony Fronek was called to assist ( now remember store was closed now) He patiently and happily helped me in the situation and came through in a big way thank you Home Depot for what you do in our community-
                    by
                      • Recommended
                      Every single employee is super helpful.
                      Returns go quickly , always lots of employees around to help. And They ask YOU if you need help!!! Holy crap. Never ever ever going back to lowe$.
                      by
                        • Recommended
                        Whole store
                        First I want to say thanks for making this an amazing shopping experience to the whole store and staff. Customers looked happy! Even the parking lot attendant greeted me. So in my eyes the whole store should receive recognition! Patty from appliances took the time to take care of me, I felt special when leaving today, Patty and her department lead took care of a concern I had with a running promotion from LG. Outstanding experience!
                        by
                          • Recommended
                          Employees are excellent. Very, Very Helpful/
                          Every visit to Home Depot is a pleasure. I know I will find everything on my list and there are always employees to help me, if needed.
                          by
                            • Recommended
                            Item easily findable
                            Everything was easy to find especially since their website has the location of each item when viewing said item.
                            by
                              • Recommended
                              Great Customer Service
                              With the knowledge of the employee, he assisted me in purchasing a new snow blower.
                              by
                                • Recommended
                                Bob G. went way above and beyond expectations
                                Bob G. at this Johnson City store went way above and beyond in helping us.
                                by
                                  • Recommended
                                  Employee JEN
                                  Very rude when I asked for help getting something off the shelf she said there was no one to help me. So I wandered around until I found help. I could have climb the shelf fell and sued since no one wanted to help the disabled lady. When I went to self check out the same Jen who might have been head cashier told an old man asking for help with his home Depot card to use it next time if it isn't working instead of helping him. It's a shame that I had to experience this since I've always been team home Depot.
                                  by
                                    • Recommended
                                    Some awesome employees who get customer service
                                    Marissa in paint was superb. Helped me get the right color after getting the wrong color. Didn't know to go outside to see the true color on the paint swatch. Helped me pick out the color I wanted. Ahilya at customer pick up was great. Found my packages in a timely manner and checked me out with my paint. Joy helped with the self check out so we didn't have to lug all the heavy salt pellet bags. It took no time at all to check out.
                                    by
                                      • Recommended
                                      Exceptional
                                      The most helpful, professional and polite service employees. The fact that I didn’t have to search high and low to find help saved me time and frustration! Thank you!
                                      by
                                        • Recommended
                                        DiY and Home Improvement Dream Store
                                        Love visiting this location. It has the friendliest and helpful employees. They make time for me. answer my questions and recognize me. If someone doesn't know or doesn't have the answer for me. they will reach out to another employee and toghether they find the solution.
                                        by
                                          • Recommended
                                          They are very knowledgeable on where items are and polite answering questions.
                                          We purchased flooring and they installed it, beautiful job.
                                          by
                                            • Recommended
                                            Great store
                                            I consistently shop here multiple times a week. Each time is pleasant.
                                            by
                                              • Recommended
                                              Customer service was above and beyond
                                              We had some order issues. Management stepped right in, fixed all our issues. Very professional and we will definitely return .
                                              by
                                                • Recommended
                                                KAT IS AWSOME
                                                KAT AND OTHER STAFF ARE SO KIND HELPFUL AND KNOWLEDGEABLE
                                                by
                                                  • Recommended
                                                  Don't shop the garden center early
                                                  I was at the store at 7:15 am .the Garden Center main entrance was closed. I bout 10 bags of mulch and 4 bags of crushed blue stone and had to roll the product into the store to check out. These it's were heavy. Garden Center should be open. I'm not a weight lifter
                                                  by
                                                    Dependable
                                                    Always has what I’m looking for!
                                                    by
                                                      • Recommended
                                                      Great store
                                                      We go to this store alot and have always had great experiences. The workers are always friendly and helpful and I almost always find what I'm looking for
                                                      by
                                                        • Recommended
                                                        Typical Corporate Nonsense
                                                        I have a Pro account, they send me little coupons from time to time and they don't ever seem to work. I can contact Corporate Customer Service, but headquarters can't help if you bought items in a store even though they send the non-working coupons out. Meh
                                                        by
                                                          great
                                                          I bought a ryobi saw and it was missing a tool so I went to go exchange it and now im back up and running
                                                          by
                                                            • Recommended
                                                            Very helpful!
                                                            A hardware representative eagerly assisted us with a difficult door knob problem. She quickly new what should work for our door but took the extra step to ensure the best results. After opening the same set as we had purchased, she quickly fit a set screw. Then to ensure good results she sent us to the exact place in the store outside of her department. Our total trip time was under 15 minutes! Awesome!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 572 reviews

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