#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(607)786-8404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
798 Main St
Johnson City, NY 13790
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Customer Store Reviews

  • 4.7 out of 572 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (572)
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Showing 1-30 of 572 reviews
CLEAN WELL ORGANIZED AND COUTEOUS ASSOCIATES
Frigidare refrigerator
by
    • Recommended
    Amazing Customer Service!
    Tiphani V. Wen above and beyond to turn a terrible situation into one with a positive outcome. She was kind, compassionate and exceptional at her job. Can’t recommend enough!
    by
      • Recommended
      garden center dream
      stakes, ribbon twine, and great help associates ready to walk-and-find items transfer a small-pot plant into times-three one. = pot not found = remaining items - amazing help with great prices!
      by
        Excellent customer service.
        Excellent customer service in every department always friendly and willing to help
        by
          • Recommended
          Great Customer Service
          Jena at the checkout was great since I was rolling on a nice HD Handicap cart and needed some help at the self check out register with gift cards. She was very friendly and helpful & we had a great conversation on why I was getting the multiple gift cards, how I was doing & how she was doing ! She is a great representative for HD with the public, and I hope she has a great Easter too!!!
          by
            • Recommended
            The store
            It was absolutely filthy! The products on the shelves were filthy! I was looking for a small tool bag. When I found the one I wanted, I took it off the bottom of the pile because it was the cleanest one there and that still had dirt and dust on the end. I have never seen this store so filthy in all the years I've gone there.
            by
              • Recommended
              Renewed faith!
              Great shopping experience. Everyone I interacted with were helpful and pleasant. Nicholas from the lot was the 👌
              by
                • Recommended
                Eric in paint is pure magic!
                I just went to get a piece of pegboard cut into 3 pieces and Eric from paint helped me. He was not the usual saw guy but he was filling in. He did not really have saw experience but he went above and beyond and we worked together to get my pieces cut. This young man is what’s right about America! This young man Eric deserves praise beyond a review. I want to see Eric elevated the next time I come to this store and not just because he’s on a ladder! I want Eric’s noble efforts celebrated!
                by
                  Professionalism
                  We bought our cupboards in June 2023 then we just purchased our countertops times 2/24/24 and the sales person was awesome
                  by
                    • Recommended
                    Marita Chainsaw and Credit Card
                    I purchased. Marita 40v 18” saw per essential craftsmans recommendation. I cannot wait to use it on my log cabin build.
                    by
                      • Recommended
                      Outstanding customer, service, and good prices.
                      Cashier Deborah was outstanding and very helpful. She even gave me a 10% discount at checkout to help me save money.
                      by
                        • Recommended
                        Very helpful
                        Jeff in electronic was very helpful and polite and got me everything I needed for my project and on my way in record time. Thanks!
                        by
                          • Recommended
                          great service friendly people
                          bought a drill that i had to exchange another one for . Everyone was so helpful .
                          by
                            Great customer service personnel. Thorough, knowledgeable and polite.
                            Every time I have to have help with anyone at the service desk it is painless. They always know how to handle everything with ease.
                            by
                              • Recommended
                              Awesome Experience
                              Great customer service, the employees are kind and knowledgeable.
                              by
                                • Recommended
                                Excellent Customer Service
                                I had a fantastic experience buying a Christmas Tree @ 6 am in the morning. Drew, Randy, and Clayton went above and beyond to assist me!
                                by
                                  Experience
                                  Everything is is neatly organized and easy to find the quality of some of their wood products seems better than that other big box stores
                                  by
                                    • Recommended
                                    The friendliest and most helpful employees in the business !
                                    This store's employees are always the friendliest and most helpful employees in the industry. An awesome reflection on their fearless leader ! A great reflection on Frank !
                                    by
                                      • Recommended
                                      They can help you
                                      I always go to this store because even if I don’t know what kind the thing I broke is, they can always look at the old one and find me a new one that will work to replace it. Lightbulbs, toilet parts, outlet pieces, hinges. Someone there always knows and they never make me feel bad for not knowing
                                      by
                                        • Recommended
                                        Employees are always helpful.
                                        I went in for electrical wiring and the electrical people were being pulled in multiple directions but remembered to come back to make sure someone took care cutting the cable that I needed.
                                        by
                                          • Recommended
                                          Superior Paint Department!
                                          The paint department has friendly and knowledgeable staff that excel at ensuring you get the right product for your project. Very happy with my trips to HD's paint department!
                                          by
                                            • Recommended
                                            Love Home Depot
                                            thank you customer service/ and price check
                                            by
                                              • Recommended
                                              Quality
                                              Their lumber is definitely of a better quality and they still give 10 percent discount on all items for veterans.
                                              by
                                                • Recommended
                                                Great local store
                                                Been going there for many years, never had a problem and look forward to many more! Remind me that I don’t
                                                by
                                                  • Recommended
                                                  MY HOME DEPOT VISIT
                                                  If anyone needs blinds hopefully Cameron will help you. He's got a great personality and has great people skills!! Thank you Cameron!!
                                                  by
                                                    I BOUGHT 4 STEEL ROOFING AND THEY ON GREAT.
                                                    I GOT DOG EAR FOR THE SIDES. THEY WORKED ALSO. YOUR HELP GAVE ME THE IDEA.
                                                    by
                                                      • Recommended
                                                      Always has what I'm looking for
                                                      Consistently, The Home Depot has what I need at a reasonable price. The staff is always friendly and helpful.
                                                      by
                                                        • Recommended
                                                        Garden section lady very rude
                                                        Visited this store today to get garden items with my 3 year old daughter. She wanted to get a tomato plant. I had 2 carts fill of items with my daughter in one I’m trying to push around. I asked the lady excuse me can you point me to where the tomato plants are. She looks at me in disgust and says go out there and read the signs. If we have anything it will be where it says tomatoes. Why the attitude? Why not just say oh yes they are blah blah….. if you hate your job quit. Don’t take it out on the employees. The look on this lady’s face is as if she wanted to kill us for asking her a question. How dare we ask a Home Depot employee a questions about where a product they sell is.
                                                        by
                                                          Great Service & Focused on Building Materials
                                                          Staff is knowledgeable and helpful. Store is focused on building materials, rather than a bunch of home decor stuff, which I prefer.
                                                          by
                                                            Best Service - Highly Recommended
                                                            Organized and clean store, very helpful and humble staff, best experience. I'm definitely coming back to buy more stuff. Highly Recommended.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 572 reviews

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