#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(708)563-5427
Tool & Truck Rental(708)563-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7200 S Cicero Ave
Chicago, IL 60629
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Customer Store Reviews

  • 4.6 out of 525 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (525)
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Showing 1-30 of 525 reviews
Never Disappoints
No matter the reason for the trip, Home Depot provides.
by
    • Recommended
    Return policy
    I bough a dewalt measuring tape for $40 after using it for 10 mi realized that it was defected. Could not figure out witch card I used and was denied and exchange because my name is locked that’s crazy I have been shopping here for 18years and that’s sad the tape was untouched and brand new
    by
      The Best Home Depot with the Kindest Workers
      My home pipes bursted late one night and the Home Depot had already closed. My mom and I took our chances and asked anyway if we could enter as some team members were exiting the building. The manager Mari opened the doors for us and the gentleman J.R. assisted us with our needs. He even gave us a mini tutorial as to how to fix it. I thank them both immensely. They did not have to open the door or even help but they did. One of the more kinder interactions I’ve ever had in my life.
      by
        • Recommended
        Great customer Assistance
        The workers at my local Home Depot store went above and beyond to assist me in getting the materials I needed for my project. Irene the person in charge of the tile area along with Mr Martin Rodriguez assisted me in getting the correct amount of tiles I would be needing for my project thanks again for all your help.
        by
          • Recommended
          Well stocked
          Looking for construction bags. Very easy to find and well stocked.
          by
            • Recommended
            Fast courteous service
            Staff member Shamirrah was helpful with new homedepot credit card discounts.
            by
              If you like customer service, steer clear of this joke
              Make you wait for them to fix their mistakes(looking for battery they offer with tool). They wasted 35 minutes of my time. The manager was more interested in what she can’t do, than rather what she can do to remedy situation. Absolute joke of management.
              by
                Good quality products
                We’ve bought several products to renovate our newly purchased home. Will definitely be back for our washer and dryer.
                by
                  • Recommended
                  Horrible Customer Service
                  It’s always impossible to find anyone willing to help at this location. Employees are always on their phones texting. I needed help yesterday, the
                  by
                    Great Store!
                    I've been shopping at this store for years and I've noticed a significant improvement in staff helpfulness, stocked merchandise & motorized cart availability. That means a lot to a disabled person in such a large store. Just using curbside pickup means you miss out on deals and items you forgot to order. They just had some megabass speakers on sale that'll make great Christmas gifts. I bought five! Lol
                    by
                      • Recommended
                      Helpful staff
                      We had to buy several items to do lots of interior improvements for the new building just acquired. And the staff was excellent, very friendly, very knowledgeable and the helpful in suggesting us the right tools for the various. We just came back again today to buy some more tools. Thank You Home Depot for being in our neighborhood and so good in helping us.
                      by
                        • Recommended
                        Good cashiers
                        Cashier was pleasant and cordial
                        by
                          • Recommended
                          Great Stock
                          Store provided great customer service.
                          by
                            • Recommended
                            Paint
                            Paint department provided excellent help!
                            by
                              • Recommended
                              everything you need in one spot
                              this stores has bilingual workers that are very knowledgeable and help you find a good deal
                              by
                                • Recommended
                                Home Depot Bedford Park
                                This location is the very best now. Their employees are extremely helpful, patient and kind. They also always have stock now no matter what you are looking for. I won't shop at any other location now as this is the best one around.
                                by
                                  • Recommended
                                  Excellent Customer Service from Front Line Employees!
                                  The amount of help that was given to me from Zayuri Roman was phenomenally valuable! As a first time investor trying to figure out the concepts of building a kitchen, she helped tremendously with inputting up-to-code recommendations of the sizing and types of cabinets, provided education on layout, design, formalities, to what looks nice in the kitchen. She is very knowledgeable, kind and smart. This girl is going places. Julio was also a pleasure assisting me with lots of smiles and laughs. All front line employees that I've interacted with were very helpful, provided rich insight, gave valuable recommendations/advice and were a pleasure. Totally recommended location!
                                  by
                                    • Recommended
                                    Great staff and manager!
                                    The staff at this Home depot is very helpful and friendly, not like other locations I have visited. It wasn't hard for me to find a staff member and each one I encountered was knowledgeable and friendly.
                                    by
                                      • Recommended
                                      Postive and freindly employees!
                                      Most employees greeted me with good morning and asked if I needed help.
                                      by
                                        • Recommended
                                        Best Home Depot and known for having items on stock! I love it ! And good employees!!!!!
                                        Every time I go in to Home Depot on 72 and Cicero I get greeted welcoming and very idle I go to there’s always some one there asking customers if any one needs help . It’s the best to be honest not a lot of Home Depot have employees like this Home Depot that’s why I love coming to this store on 72 and Cicero ! There employees speak for them selfs! Good employees means good management and good management means good manager and supervisors! And store floor manager !
                                        by
                                          • Recommended
                                          EXCELLENT CUSTOMER SERVICE!!!
                                          Bernice was an excellent customer service rep. She listened to our concerns and addressed them accordingly. So rare to get the excellent customer service that Bernice provided us today!!! Thank you Bernice!!!
                                          by
                                            Need more cashiers and staff to answer the phones
                                            Need more cashiers and help to answer questions when calls are over the phone
                                            by
                                              • Recommended
                                              Great Pro service
                                              Now everytime I go Pro has really great service
                                              by
                                                • Recommended
                                                Where is my free soda?
                                                I came in this evening and the cashier wasn’t pleased to ring me out . I read a sign posted by the cash out and it said to ask the cashier for a free soda if the cashier doesn’t offer to open a credit card account. So, I gladly asked how to I get the free soda? Because of course she hadn’t done her job, She totally ignored my request and gave me my receipt. I laughed and walked away. Her customer service sucked.
                                                by
                                                  Great employees
                                                  I love the support this store provides. All of the employees I encountered were super helpful. Make this your store of choice.
                                                  by
                                                    Great people very friendly
                                                    Michelle our Cashier She is fair to everyone And doesn’t miss anything She’s greato
                                                    by
                                                      People in the garden center are always extremely helpful
                                                      People in the garden center are always extremely helpful
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      We looked high and low for the privacy panels Thank God they had 2 pallets and the overnight asso...
                                                      We looked high and low for the privacy panels Thank God they had 2 pallets and the overnight associate I can;t remember his name was so helpful ,Won't he will
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      As I explained before Lissette was the cashier for that day but there was another associate who t...
                                                      As I explained before Lissette was the cashier for that day but there was another associate who took care of my whole situation about the wrong price on an item. She didn't hesitate at all when I showed her the misleading price she even took me straight to the register and had them adjust the price for me and help put my purchase in my SUV I really appreciate it the service I wish I could have known her name but as I said before Lissette was. My cashier and she would remember the situation.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      this store is always clean, always stock on the shelves and never have to wait in a long check ou...
                                                      this store is always clean, always stock on the shelves and never have to wait in a long check out line.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Showing 1-30 of 525 reviews

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