#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)439-3974
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1700 Anderson Rd
Petoskey, MI 49770
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Customer Store Reviews

  • 4.8 out of 415 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
Really NICE and HELPFUL employees!!!
I thought I would stop at Home Depot, Petoskey,Mi to check out the new ridgid drills. A young employee, Jennifer asked if she could help in anyway. I said, that I am on a tight budget and my old Ridgid drill 2010 works except one of the 2 batteries died. She said they have some 18volt Ridgid batteries and chargers for clearance.Such a DEAL I bought two! I should be ok for another 14 years! Thank You Jennifer & Home Depot@
by
    good store knowledge
    some enormous gentleman named Ed was able to make my shopping time shorter by knowing exactly where all the products were that I was looking for. he is either a genius, or has been there for 100 years....or both, i guess
    by
      Excellent Guest Service
      I am always very pleased with the customer service at the Bear Creek location. The staff is always helpful and friendly.
      by
        • Recommended
        Great succulent selection!
        I went looking for two little pots of succulents for gifts, and found a lovely selection of succulent at the Home Depo plant department. The were all well watered. some still dripping, and all the plants looked very healthy! I had a great selection and found the perfect gifts for my friends. Looking for some good, HEALTHY, well cared for, plants? Go to Home Depo! The plants are beautiful and HEALTHY!
        by
          • Recommended
          Remodeling my fixer upper home I just bought
          I m very pleased with this store. From cleanliness, friendliness, in stocks availability and quality products. I will definitely be shopping here for all products that I can for each room of my house I remodel.
          by
            • Recommended
            Plumbing
            We had a pleasant experience tonight in the plumbing department. Bill, a HD employee, was very knowledgeable and very helpful while we were trying to find our supplies for our new home. He Nailed It!
            by
              • Recommended
              Gargantuan Store With Hometown Feel!
              I have seen the same employees here for a decade or more, many of whom I know from the community. What is more, is that the crew is friendly, helpful, and knowledgeable. It’s one of the main things that keeps me coming back.
              by
                • Recommended
                Buying Refrigerator
                Bought a fridge and was instructed to make sure we let it stand upright for at least 24 hours if we laid down to transport. However, the stock handler that loaded it automatically laid it down. When I told him about the instructions we'd been given, he was totally unaware of it. Not a huge deal, but hopefully will help someone in future that needs to use their newly purchased fridge right away.
                by
                  • Recommended
                  Washer dryer purchase
                  Brenda, Scott, our sales person was very helpful, very knowledgeable, and so personable.
                  by
                    • Recommended
                    Home reomdle
                    We've spent a significant amount of time here lately. Usually clean and friendly.
                    by
                      • Recommended
                      Horrible customer service
                      Notice once acknowledged by any employees. They were to busy visiting with each other.
                      by
                        Had a great time at home depot got new flooring
                        I can't wait to get my new flooring installed
                        by
                          • Recommended
                          Well Maintained
                          Very well maintained Store.
                          by
                            Did not get proper military discount
                            I bought a chainsaw and was not given the military discount. I did get a military discount on two other small items totaling $21, discount was $2.10.
                            by
                              helpful employee
                              Brenda in appliances took special care of our problem and got it resolved in good time. Any interest in appliances please contact Brenda for special service.
                              by
                                • Recommended
                                Very helpful employees
                                Purchased a Kitchen Air Refrigerator and Dishwasher on May 30, as well as three Kohler toilets. Every employee I encountered was friendly and helpful. The store is very clean and fully stocked.
                                by
                                  • Recommended
                                  Great service
                                  Very helpful employees all the way through the entire store
                                  by
                                    • Recommended
                                    Up North life at it's finest!
                                    Good people, products, and returns made simple. Very happy with this Home Depot. Buy here with no regret!.
                                    by
                                      • Recommended
                                      friendly, well stocked store
                                      My husband and I built a new home and Home Depot always had what we needed (even during COVID). The staff is always friendly and willing to help. Home Depot helped make our building experience a good one.
                                      by
                                        • Recommended
                                        Big Box but Local Impact
                                        Great service and support from local people working in a "big box" store. Yes, my dollars spent will positively impact my local economy. GREAT service here as well.
                                        by
                                        • DIY
                                        • Recommended
                                        Helpful staff
                                        The staff greeted me and ask if I needed any help in a couple departments. In the appliance department the staff took plenty of time explaining products, delivering options and were very knowledgeable
                                        by
                                          • Recommended
                                          Friendly Sales Associates
                                          I had several employees offer to help me. They were all very friendly.
                                          by
                                            • Recommended
                                            SHOPPING
                                            FREINDLY PEOPLE THAT ARE READY TO HELP. GLACIER FAUCETS ARE A REALLY GOOD VALUE FOR ME.
                                            by
                                              GREAT SHOPPING EXPERIENCE
                                              ENJOYED OUR VISIT TO BEAR CREEK, PETOSKEY, STORE. FRIENDLY, HELPFUL STAFF. GREAT PRICE FOR WHIRLPOOL FRIDGE.
                                              by
                                                • Recommended
                                                Finally folks to help at every turn
                                                It is unusual today at large stores to find people that will help when you need them. I went to Home Depot with some trepidation about find out what I needed to buy flooring, cabinets, appliances but I did find folks at every department to help.
                                                by
                                                  • Recommended
                                                  Rob at the Pro Desk is a rockstar!
                                                  In the past month, I have worked with Rob at the Pro Desk on 2 occasions. He has been responsive, offered problem-solving solutions and when I ran into an issue followed through in a timely manner to make sure it was resolved.
                                                  by
                                                    • Recommended
                                                    Employee
                                                    Brenda Scott was our sales clerk and was very helpful and courteous.
                                                    by
                                                      • Recommended
                                                      Appliances
                                                      If you are looking for appliances, I highly recommend talking to Brenda Scott. She is very thorough and knowledgeable in the field.
                                                      by
                                                        • Recommended
                                                        Amazing customer service
                                                        The whole experience was amazing. Steve and Jennifer went above and beyond for us. I was suffering from a migraine and Jennifer gave me some of her own personal ibuprofen to help me out. Steve gave my family some free waters as well.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          I had to get a price adjustment on some plants that were on sale and Salli at the Customer Service desk was fabulous in understanding my concern, and taking care of the price adjustment with no issue or delay. The SC desk has always been very helpful when I needed them. Makes for a pleasant shopping experience and no stress.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 415 reviews

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                                                            Pro Service Desk

                                                            (989)731-7264

                                                            Mon-Sat: 6:00am - 9:00pm

                                                            Sun: 8:00am - 8:00pm