Reviews for Bastrop #6575

Great customer service! Super friendly employees today and a great overall experience

Found everything Got assistance Clean Store Friendly

I was studying the paintbrush selection, still undecided, when an associate politely asked me to move for my own safety because the fork lift was going to be lifting a pallet on the other side of the bays I was looking in. I was mildly dismayed at the thought of starting over in my paintbrush search, and she picked up on this and volunteered to help me make a quick selection, asking the guys on the other side to hold off for just a second for us. With her advice, it only took a few seconds, and I happily scurried away, clutching my paint thinner and brush. Thanks, everyone for your concern for my safety and my shopping needs.

The best home depot in BASTROP Tx thank u so much guys y’all work so hard for us y’all ,god bless y’all

This Home Depot is one of the nicer Home Depots in the area. Thank you for having one in Bastrop,TX.The employees are always very nice. I also like that you all have a lot of your specials sitting out in front,so customers can see them right away. I do purchase some of them often.

Had great service this week as we were looking for a new refrigerator. Although there is a general national shortage of refrigerators it seems, we were able to purchase and get a ship date within about 10 days with great help, advice and customer service from Elaine in the appliance department at the Home Depot in Bastrop. Other stores had very few, if any available to order of the Whirlpool models we were looking at. Elaine and others at the Bastrop HD store we very helpful and also explained the extended warranty for Home Depot which is worth it if you look at the 30% refund if not used and also helps to pay part of the cost of your water filters each year of the warranty. Great to be able to shop local with super customer support.

Clean store, friendly and helpful staff!

Malissa and Donte' were very helpful, knowledgeable and professional! There is a reason I only shop at Home Depot.

Great customer service!

Worst customer service EVER

Went 2 days in a row. Did purchase 2 water heaters. Poor service Had to wait for help. Had to go back outside to find cart No help or offers to help load

We enjoy shopping in Bastrop. It is near Elgin where I live and the employees are prompt, efficient and cordial.

This store is always clean. The aisles are wide and not crowded. The products and supplies are very well organized and marked by aisles. Always someone to help you if you ask. Cashiers very helpful too.

Every employee was helpful and willing to help great job all

1. Found products we were looking for 2. Did not need assistance. 3. The store is disorganized and dirty. Lack of management. 4. Too many associates walking/standing around doing nothing. 5. 90% were not wearing Corona Virus masks. The virus is still lethal. 6. We have been going to this store since it opened and in the last year it has really gone down hill. Lack of management. Needs to close and be renovated.

The store was well stocked and clean. The garden center was clean and organized. There were clerks everywhere to help us.

I love the courtesy that every single employee demonstrates. There has never been a single time when I ask for help that a smiling and knowledgeable employee does not come up and answer all of my questions...and give suggestions, too!! There is always a "THANK YOU FOR YOUR SERVICE SIR" when I ask for my military discount

great service

This store has always been too small since the day it opened. Other than that, it is better to have this then to have to drive to Austin. The employees generally are helpful, and lately they seemed to be better staffed, as in having enough people, than they have in the past.

They really are helpful here. Everyone really tries to help out. I am not the best handyman in the world, but I am always able to finish my projects successfully with help from these guys:)

Just purchased a new RHEEM basic 50 gal water heater. Water heater was wider than my previous one and only gave me 1/4" clearance thru door opening but went in without any problems. The thing that I will do different with this new water heater is set up a regular schedule of draining and checking the anode rod. Highly recommend

Generally well stocked and friendly staff except for one guy,Todd. Just kidding, everyone was nice and I got the items I could remember.

store was clean material that I need was on the shelf Thanks

The store was clean products are easy to find the assistant manager Dallin shares the load with the rest of the employees very professional and very helpful always busy

Great store

A large, clean store, near the freeway. Employees ready to assist in any way. Returns are easy to do if I buy a wrong part.

I have been remodeling my house for 3 years and I always get help and informational assistance from employees. I find variety and quality in one place.

One of the greatest store ,employees always trying to help you as much as they can I really like to Go and buy in this store thank you very much .

Great store to pick up any needed hardware.

Great shopping & and many items to pick from.