#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)973-1102
Tool & Truck Rental(207)973-1108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
650 Stillwater Avenue
Bangor, ME 04401
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Customer Store Reviews

  • 4.6 out of 497 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
This store is fully stocked with a variety of options to purchase on just about any of my contrac...
This store is fully stocked with a variety of options to purchase on just about any of my contracting projects and based on my budgets as well ! I am always helped by at least one qualified employee every time I’m there and these employees really know locations of anything I’m looking for and I always feel like Bangor is my own personal Home Depot store and I’ve gotten to know many employees by name and I also are recognized by several when I enter store it’s a great store to shop at and I refer anyone to shop there instead of any other competitors ! Great job Home Depot Bangor Maine keep up the great work you do ! Sincerely Robbie Potter Levant Maine
by
  • Verified Purchase
  • Recommended
The store was clean and I was able to get everything I needed.
The store was clean and I was able to get everything I needed.
by
  • Verified Purchase
  • Recommended
PAMELA is the best, very helpful running the customer service desk by herself all the time.
PAMELA is the best, very helpful running the customer service desk by herself all the time.
by
  • Verified Purchase
  • Recommended
I love this store. The people are always very helpful and knowledgeable. I am in a wheelchair and...
I love this store. The people are always very helpful and knowledgeable. I am in a wheelchair and I am asked if I need help almost every time I am there. Most times I do not need the help, but when I do, I get help from very courteous and professional people. Other stores like yours seem to be running with far less people. Help is very hard to find in those circumstances. I am in a wheelchair and I need help quite often.
by
  • Verified Purchase
  • Recommended
If you have paint questions, see Bob in paint. He was great at recommending us the product we nee...
If you have paint questions, see Bob in paint. He was great at recommending us the product we needed to paint our cabinets and the techniques we needed to do to paint the cabinets.
by
  • Verified Purchase
  • Recommended
Helpful associates every time.
Helpful associates every time.
by
  • Verified Purchase
  • Recommended
Understaffed. Products hidden and hard to find. Staff hard to find for assistance with chain cut...
Understaffed. Products hidden and hard to find. Staff hard to find for assistance with chain cutting. Refusing to give change at self checkout. Staff claims people are stupid and cannot read signs. No cleaning happened at registers or self checkout.
by
    some employees have social skill issues
    some employees have social skill issues
    by
    • Verified Purchase
    2 found this review helpful
    Great service despite price increases and Covid19 challenges
    Great service despite price increases and Covid19 challenges
    by
    • Verified Purchase
    • Recommended
    the girl that checked me our(betty) was super nice
    the girl that checked me our(betty) was super nice
    by
    • Verified Purchase
    • Recommended
    I was made to feel comfortable in what can be an uncomfortable situation, that is the way you ear...
    I was made to feel comfortable in what can be an uncomfortable situation, that is the way you earn customer loyality. Thank you
    by
    • Verified Purchase
    • Recommended
    The store was clean and the store associate that was working customer service was friendly and kn...
    The store was clean and the store associate that was working customer service was friendly and knowledgeable.
    by
    • Verified Purchase
    • Recommended
    store was clean and everyone help me find what I needed. very friendly employees
    store was clean and everyone help me find what I needed. very friendly employees
    by
    • Verified Purchase
    • Recommended
    There are very few store employees to answer question. Must “hunt“ them down in many cases. Had a...
    There are very few store employees to answer question. Must “hunt“ them down in many cases. Had a problem and left a bag at checkout. Took multiple calls and 15 minutes ringing before someone actually answered. ‘
    by
    • Verified Purchase
    Terrible customer service. Will no longer be shopping Home Depot at all. Have been going for yea...
    Terrible customer service. Will no longer be shopping Home Depot at all. Have been going for years but will be switching to Lowe’s.
    by
    • Verified Purchase
    Associate at service desk was outstanding. Professional, courteous, and sincere. Made our shoppin...
    Associate at service desk was outstanding. Professional, courteous, and sincere. Made our shopping experience a pleasure!
    by
    • Verified Purchase
    • Recommended
    overeall everythings is pretty good
    overeall everythings is pretty good
    by
    • Verified Purchase
    • Recommended
    Store was clean, neat and employees were very helpful A-1 Home Depot
    Store was clean, neat and employees were very helpful A-1 Home Depot
    by
    • Verified Purchase
    • Recommended
    I have shopped other stores in the past but, I always go back to the Home Depot. More knowledge, ...
    I have shopped other stores in the past but, I always go back to the Home Depot. More knowledge, most of the time well stocked and great customer service. Thank you.
    by
    • Verified Purchase
    • Recommended
    Always have good merchandise and clean with great service. I am affiliated with a non-profit who...
    Always have good merchandise and clean with great service. I am affiliated with a non-profit who receives discounted merchandise for some of the projects we do at our facility. Always willing to help us and always part of the greater community.
    by
    • Verified Purchase
    • Recommended
    Clean, friendly. I love that you have several older-wiser generation employees working there. T...
    Clean, friendly. I love that you have several older-wiser generation employees working there. They are Extremely Helpful!!!
    by
    • Verified Purchase
    • Recommended
    Great people and great place to be. This store is pretty AWESOME!
    Great people and great place to be. This store is pretty AWESOME!
    by
    • Verified Purchase
    • Recommended
    All good, employees friendly and helpful. Parking lot needs to be repaired. Large holes getting l...
    All good, employees friendly and helpful. Parking lot needs to be repaired. Large holes getting larger.
    by
    • Verified Purchase
    • Recommended
    Apparently the workers in the Bangor store were in a bad mood tonight. They were less than helpfu...
    Apparently the workers in the Bangor store were in a bad mood tonight. They were less than helpful and visibly cranky when I asked for a Veteran's discount. I guess I'll spend my money down the street instead of putting up with that treatment. It was completely unnecessary.
    by
    • Verified Purchase
    1 found this review helpful
    Friendly and knowledgeable staff who really care about what they're doing. keep up the good work!
    Friendly and knowledgeable staff who really care about what they're doing. keep up the good work!
    by
    • Verified Purchase
    • Recommended
    very poor service when you have to ask four associates where the velcro is in the store.
    very poor service when you have to ask four associates where the velcro is in the store.
    by
    • Verified Purchase
    • Recommended
    Overall, the store was great and the employees were helpful and informative.
    Overall, the store was great and the employees were helpful and informative.
    by
    • Verified Purchase
    • Recommended
    Excellent service and professional attitudes.
    Excellent service and professional attitudes.
    by
    • Verified Purchase
    • Recommended
    In the past year I have made numerous purchases for a new Bathroom and kitchen, most supplies bou...
    In the past year I have made numerous purchases for a new Bathroom and kitchen, most supplies bought at this store or on line. Problems were rectified at once and I was treated as a valuable customer.
    by
    • Verified Purchase
    • Recommended
    love the quick check outs.
    love the quick check outs.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 497 reviews

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