#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)973-1102
Tool & Truck Rental(207)973-1108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
650 Stillwater Avenue
Bangor, ME 04401
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 496 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (496)
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Showing 1-30 of 496 reviews
Jo Car
They should not have a product on the floor that need part A and part B, if the do not have part B in stock to go with part A, and if the have it in a different stock have it ship up to there store
by
    Great customer service
    The Home Depot number 2414 Bangor has some of the friendliest people! They even try to remember your name, always meet you with a smile what are quick to drop what they’re doing to make your experience at Home Depot an expeditious one.
    by
      • Recommended
      Fantastic products and customer service!
      The exceptional team helped me get the correct size heat pump water tank I needed. The representatives were extremely knowledgeable and well-trained about the product, giving me the utmost confidence in my purchase. Fantastic customer service!
      by
        • Recommended
        Associates Aloof at Best!
        As one who works in the retail industry, we are trained to be friendly, available, and quick to assist. The associates here seemed disinterested at best in the consumers in the store. On a positive note, the shelves looked stocked, and the products were readily available!
        by
          • Recommended
          Quick and easy
          the store in Bangor was great today
          by
            • Recommended
            STAFF IS HELPFUL CASHIER TOO
            STAFF IS HELPFUL, senior lady CASHIER and gentleman cashier too
            by
              • Recommended
              Love store
              PLEASE WATER PLANTS. I BOUGHT A PLANT AT FULL PRICE THAT I COULD LIFT RIGHT OUT OF POT
              by
                • Recommended
                Best Big Box
                I may be biased because I used to work there, but I usually can find what I need really quickly at the best price at the store in Bangor. If I don't know where something is one of the helpful staff can direct me to the location really quickly. Being familiar with the store and using the staff saves a lot of time when picking up the things I need for my home projects.
                by
                  • Recommended
                  Frustrating Shopper
                  Some of the employees at the store in Bangor Maine make you feel uncomfortable and not welcom! The lighting department staff is the worst!
                  by
                    1 found this review helpful
                    Good workers to help you find things
                    I was glad I bought this stuff because I needed it
                    by
                      • Recommended
                      Handy Pat
                      I love the self checkout it"s very easy and if you get stuck there is someone to help right away
                      by
                        • Recommended
                        No open registers
                        If you don't mind using self checkouts you are in luck otherwise you'll have to wait in line at the only open register.
                        by
                          Got what I needed but was harassed at the checkout
                          I got harassed at the checkout by a clerk because I don't have the mobile app to scan for the Veterans discount. I asked the clerk to authorize the discount and provided Veterans ID and got a lecture that escalated into an argument, he even touched me. He held my discount hostage and refused to get a member of management. The only reason I'm giving 2 stars is because a couple associates helped me while shopping.
                          by
                            1 found this review helpful
                            Great employee
                            Liam was helpful, addressed my questions and concerns. Never pushy
                            by
                              • Recommended
                              Excellent Manager and ProDesk help at Bangor, ME
                              I can't get over the personalized service of the HD manger Ronny, and his excellent ProDesk service, especially Beverly, with whom I have worked. I have overheard other contractors and builders, who have expressed the same feelings as I have. You can tell that the staff here is loyal to their manager and it shows in their help and attitudes.
                              by
                                • Recommended
                                overall experience
                                stoore has a good selection of products ,,,, staff are great .... store is easy to work with
                                by
                                  • Recommended
                                  Exceptional Service
                                  I am writing to you to express my appreciation for the excellent customer service that I received from Home Depot today. The staff member was warm and accommodating. She literally went out of her way by walking me to the product I was looking for. The shopping experience took only 5 minutes and, as important, she said “thank you”.
                                  by
                                    • Recommended
                                    Beverly Flood at the ProDesk
                                    Best CSR I have ever encountered
                                    by
                                      • Recommended
                                      Very helpful
                                      Very satisfied with ordering and shipping
                                      by
                                        • Recommended
                                        Customer service
                                        Bert in the paint department was extremely helpful and knowledgeable and helped to get the right product for our job
                                        by
                                          • Recommended
                                          Customer
                                          Roadways and parking lots are horrible and have been for months to the point I avoid shopping here!
                                          by
                                            Exceptional Customer Service
                                            We utilize our pruner seasonally. A good, reliable item.
                                            by
                                              • Recommended
                                              Clean, Fully Stocked, Friendly Associates!
                                              I went in for one specific item, had an employee direct me toward it and when I was still searching, another employee offered his help and led me directly to my item. Prices are not too expensive, I knew they would have my item in stock and check out was zip zip! And they offered to help me to the car.
                                              by
                                                Great customer service
                                                Staff are consistently helpful and approachable. I would go back to this store again.
                                                by
                                                  • Recommended
                                                  Awesome Job
                                                  I had 2 pickup orders and received a email that one was ready but noticed the other was delivered. At customer service she did a awesome job and called for management, he went out back and checked the truck and thankfully it was at the front. The manager even wheeled it out and helped me load it up. You don't get this kind of service much these days, let alone in a timely manner. Keep up the great work all of you!
                                                  by
                                                    • Recommended
                                                    Always what i need at a good price
                                                    this store keeps the maintenance on my house going, along with furnishing it.
                                                    by
                                                      Employee service
                                                      A double Wammy of top notch service from home depot associates, THEY WERE QUICK TO GREET ME AND ESCORT ME TO THE EXACT PRODUCT(S) I WAS LOOKING FOR!!
                                                      by
                                                        • Recommended
                                                        Great helper for loading my purchase!
                                                        I purchased pellets for my stove and was worried I couldn't load all the 40lbs bags in my car. Nice young man named Garrett loaded my car for me. He was very polite and wouldn't accept a tip. I hope he is there when I come back!
                                                        by
                                                          • Recommended
                                                          Great associates!
                                                          I love that I’m never harassed about returns! They are very friendly, quick and all of them know where things are located in the store!
                                                          by
                                                            • Recommended
                                                            Tom from customer service
                                                            Tom at the returns desk was extremely helpful and kind.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 496 reviews

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