#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(508)427-8612
Tool & Truck Rental(508)427-8607
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
60 Stockwell Dr
Avon, MA 02322
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Customer Store Reviews

  • 4.6 out of 293 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (293)
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Showing 1-30 of 293 reviews
Thank you for such great employees! Sabrina, Micheal Anthony and Joe went above and beyond just...
Thank you for such great employees! Sabrina, Micheal Anthony and Joe went above and beyond just before the holidays to help me! Outstanding ! We typically shop at this location, however the employees are a reason to head back! Very genuine and caring and helped me find everything I was looking for and load the car in the rain/ sleet snow! Made my holiday and was so wonderful to have care from community! Look forward to seeing them again! :)
by
  • Verified Purchase
  • Recommended
Everything in the store is neatly displayed. each department has a clerk you can go to if you hav...
Everything in the store is neatly displayed. each department has a clerk you can go to if you have a question about electrical, plumbing or even appliances . The staff at the Avon location are polite and are willing to go the extra step to help you. The men's room is always clean you could eat off the floor!!! LOL. All I hear while shopping is "Hi Frank" how are you? I know a lot of the employees just from shopping there for the past 25 years. I remember one time I bought a lot of building supply's and went out of the contractors entrance I left my carts at the area around the exit door and went into the parking lot to get my truck so I could load it up. my cart was stolen ,the manager replaced all the items on my receipt. It was a hefty order I had doors and windows floor tile and many other building materials on that cart. they viewed the camera film and agreed they saw somebody steal my merchandise. I was so happy that they replaced everything on my carts.
by
  • Verified Purchase
  • Recommended
My praise for this store comes down solely to the people I worked with. I was buying an appliance...
My praise for this store comes down solely to the people I worked with. I was buying an appliance for someone else and Mohan helped process my order. He was patient, friendly, and dedicated to finding me the answers I needed to make sure my purchase went smoothly. Cheryl stayed late to help myself and other customers. She is super knowledgeable and provided me with valuable advice that allowed me to save money and purchase a higher quality item. Harold helped make sure I was prepared for delivery by packaging up all the info I needed in a clear, easy to understand way. It was a busy day and there was a lot going on, but you'd never know it working with these guys. They worked as a team, were super friendly, and I really felt like they wanted to make sure I was happy and informed. If you're buying an appliance, see one of these guys.
by
  • Verified Purchase
  • Recommended
The best store for all your garden, home improvements and yard work needs. This is like my seco...
The best store for all your garden, home improvements and yard work needs. This is like my second home. LOL
by
  • Verified Purchase
  • Recommended
We absolutely love the Avon Home Depot. They are consistently friendly, efficient, and always ava...
We absolutely love the Avon Home Depot. They are consistently friendly, efficient, and always available throughout the store with help and to answer questions. William from the Flooring Department is so awesome. If you need carpeting, tile, laminate, etc, please give him a visit! He's the best of the best! And, the front counter Customer Service employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store is just O.K. But seems to have A hughe turnover of employees. Maybe low wages or job d...
This store is just O.K. But seems to have A hughe turnover of employees. Maybe low wages or job dissatisfaction? Many employees seem to lack or have limited product knowledge for the department they cover. Seem more interested in stocking the shelves than waiting on customers. It is hit or miss, sometimes I get an employee who is friendly but lacks product knowledge. Some have product knowledge but no enthuisiam. Hard to find both at once?? Cashier who checked me out was friendly enough but got flustered checking me out. Also he had too much men's cologne on and it was awful / distracting. Thought about buying your Pit-master Pro? Smoker at $299. But was not assembled and on display? He'd to scan with my smart phone to read reviews about it which were good,.
by
  • Verified Purchase
  • Pro
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
holds
2 women employees, i younger short hair glasses, real bold , refused to hold anything overnight then i asked for mgr he went out of his way to get me paper on a/c info & the older lady with red hair tried to brush me off to wait on cust behind me, hint ladies your on camera!!
by
    • Recommended
    excellent customer service
    excellent customer service
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Every trip to Avon is a pleasure. At no time do I dread going to pick up products. People look ...
    Every trip to Avon is a pleasure. At no time do I dread going to pick up products. People look to help people like myself who look bewildered.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    THE STORE IS WELL STOCKED AND ALL THE ASSOCIATES ARE VERY FRIENDLY AND HELPFUL , I WILL CONTINUE ...
    THE STORE IS WELL STOCKED AND ALL THE ASSOCIATES ARE VERY FRIENDLY AND HELPFUL , I WILL CONTINUE TO BE A LOYAL CUSTOMER OF THIS HOME DEPOT
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Almost every isle had big ladders or something in it. Made it hard to maneuver around.
    Almost every isle had big ladders or something in it. Made it hard to maneuver around.
    by
    • Verified Purchase
    1 found this review helpful
    Great local Home Depot.
    Great local Home Depot.
    by
    • Verified Purchase
    1 found this review helpful
    My go to store
    My go to store
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    FRIENDLY EMPLOYEES. AVERAGE PRODUCTS, NOTHING UPSCALE
    FRIENDLY EMPLOYEES. AVERAGE PRODUCTS, NOTHING UPSCALE
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    nice layout and friendly employees.
    nice layout and friendly employees.
    by
    • Verified Purchase
    • Recommended
    love the customer service
    love the customer service
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Store was very orgainized and things were very easy to find. Plenty of floor employees to ask for...
    Store was very orgainized and things were very easy to find. Plenty of floor employees to ask for products.
    by
    • Verified Purchase
    • Recommended
    Unsatisfied
    There were no sales associates in the flooring department, even after 2 pages, no one came to help us so we just purchased one thing and went to a different home depot and spent our money on better customer service
    by
      2 found this review helpful
      Clean! And everything I've ever needed has been in stock. Very helpful staff. Great store!
      Clean! And everything I've ever needed has been in stock. Very helpful staff. Great store!
      by
      • Verified Purchase
      • Recommended
      First visit to this location. The Paint Department Dan & Tom were professional and knowledgeable....
      First visit to this location. The Paint Department Dan & Tom were professional and knowledgeable. They work well together and very helpful. Keep up the good work!
      by
      • Verified Purchase
      • Recommended
      I have never been disappointed in the helpfulness of the staff at this store. There is always so...
      I have never been disappointed in the helpfulness of the staff at this store. There is always somebody ready to answer questions or to find another associate with the answers.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Great customer service
      I like shopping at this location. Always someone there to assist me with whatever I need.
      by
        • Recommended
        The staff at the store are consistently friend and accommodating, things are well stocked and org...
        The staff at the store are consistently friend and accommodating, things are well stocked and organized.
        by
        • Verified Purchase
        • DIY
        • Recommended
        We've been going to this Home Depot for years. Never a disappointment. Always find everything we ...
        We've been going to this Home Depot for years. Never a disappointment. Always find everything we need.
        by
        • Verified Purchase
        • Recommended
        always clean and stock with supply good customer service
        always clean and stock with supply good customer service
        by
        • Verified Purchase
        • Recommended
        Great store
        The store was very helpful with me they didn't have the product I was looking for but the employees went above and beyond searching for it online and getting me the number I needed to find a product I will definitely be going back again for years to come
        by
          • Recommended
          store is always clean stock ready for customers great service
          store is always clean stock ready for customers great service
          by
          • Verified Purchase
          • Recommended
          clean stock ready for customers good service
          clean stock ready for customers good service
          by
          • Verified Purchase
          • Recommended
          easy to shop great service dep
          easy to shop great service dep
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 293 reviews

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