#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(508)427-8612
Tool & Truck Rental(508)427-8607
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
60 Stockwell Dr
Avon, MA 02322
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Customer Store Reviews

  • 4.6 out of 293 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (293)
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Showing 1-30 of 293 reviews
NICE STORE EASY TO GET IN AN OUT FROM THE HIGHWAY, BUT IT COULD USE A LITTLE ORGANIZATION N MORE ...
NICE STORE EASY TO GET IN AN OUT FROM THE HIGHWAY, BUT IT COULD USE A LITTLE ORGANIZATION N MORE EMPLOYEE HELP.
by
  • Verified Purchase
  • Recommended
Cashier was rude and condescending
Cashier was rude and condescending
by
  • Verified Purchase
2 found this review helpful
Avon store has the best selection for projects. Associates are always available if I should have ...
Avon store has the best selection for projects. Associates are always available if I should have a question.
by
  • Verified Purchase
  • Recommended
overall service below average.
overall service below average.
by
  • Verified Purchase
  • Recommended
Store generally is standard home depot but lumber department seems to be an issue every time. Phi...
Store generally is standard home depot but lumber department seems to be an issue every time. Phil in particular was extremely rude and unsafe. I waited in line at the saw for assistance and once he helped others he walked away. It took me chasing him down an aisle and calling 4 times to get him to rudly agree to help. Once at the saw he proceeded to make me carry the 14ft lumber alone to the saw while he talked to other customers about how lazy I was that I needed him to cut the lumber for him even though customers can not use the power saw. He then proceeded to swing the board over an elderly customer who was bent over to load it on the saw saying let's try and hit everyone. Once he completed two cuts he threw down the lumber in front of me.
by
  • Verified Purchase
I needed to have some keys copied in a hurry. During the period of over half an hour, I repeatedl...
I needed to have some keys copied in a hurry. During the period of over half an hour, I repeatedly asked customer service to get someone to assist me. When that didn't work, I asked to speak with the manager, the customer service person just laughed and told me that the manager was on lunch. This was the middle of the evening, how long do managers have lunch for. While I was waiting there was about 4 other people that showed up wanting keys copied but they didn't want to wait so they left. Also while I was waiting 3 employees walked by and never asked if they could help. When finally someone did show up to assist me, he had the biggest attitude I have ever seen from a store employee. Never again will I shop The Home Depot in Avon.
by
  • Verified Purchase
Great store with friendly staff
Great store with friendly staff
by
  • Verified Purchase
  • Recommended
Very rare to find someone to help you and if you do find someone they may not be able to help you...
Very rare to find someone to help you and if you do find someone they may not be able to help you because "it's not their dept".
by
  • Verified Purchase
I'm moving to the south shore so the Avon Home Depot will be closer to me. I love that I can alwa...
I'm moving to the south shore so the Avon Home Depot will be closer to me. I love that I can always find an associate to assist me at the Avon store. This makes such a difference in such a huge store with so many options.
by
  • Verified Purchase
  • Recommended
Denise is very helpful and extremely nice just like to give a special thanks to her and I wish I ...
Denise is very helpful and extremely nice just like to give a special thanks to her and I wish I got the other guy's name but I failed to do so but he had help me get a shed and help me load it in the truck would just like to say thank you to both of them
by
  • Verified Purchase
  • Recommended
Denise and Donna are very nice and extremely helpful to me or just like to say a special thanks t...
Denise and Donna are very nice and extremely helpful to me or just like to say a special thanks to both of them
by
  • Verified Purchase
  • Recommended
Purchased a large order in appliances. Cheryl and Dottie were amazing. They were able to get me e...
Purchased a large order in appliances. Cheryl and Dottie were amazing. They were able to get me exactly what I need in the time frame required. Definitely head over to the store and see them for your appliance orders!
by
  • Verified Purchase
  • Recommended
Very happy with this experience.
Very happy with this experience.
by
  • Verified Purchase
  • Recommended
If you need help please go to Becky Brown...very knowledgeable and friendly. Easy off and on. Ple...
If you need help please go to Becky Brown...very knowledgeable and friendly. Easy off and on. Plenty of stuff in stock. I like old school service and friendliness.
by
  • Verified Purchase
  • Recommended
Service in the Mill work department is ALWAYS superior.
Service in the Mill work department is ALWAYS superior.
by
  • Verified Purchase
  • Recommended
Had no problem finding someone to speak with to get an answer. Everyone is very friendly and help...
Had no problem finding someone to speak with to get an answer. Everyone is very friendly and helpful. They all know their section and products very well. I, being a DAV and using a walker, really appreciated how they treat us Veterans with the utmost respect. At no time did anyone there ever do or say anything to make me feel like a cripple just because I have to use a walker. I had 2 packages to take with me and they paced them on my walker in a way for me so I could take them out to my car myself. They never asked if I thought if I could handle it myself or if I wanted someone to carry it for me. They left that part for me to ask. Thank you for that. My body may be injured. Please don't injure my pride also. ALL your people made sure they did not do the latter. Thank you for treating us DAV's with such respect.
by
  • Verified Purchase
  • Recommended
nice sales associates
nice sales associates
by
  • Verified Purchase
  • Recommended
the customer service at the cash out Robin was very helpful very experienced very pleased to go ...
the customer service at the cash out Robin was very helpful very experienced very pleased to go to Blair found the product that we were looking for definitely would go there again
by
  • Verified Purchase
  • Recommended
Great place to shop, customer service is #1 Cheryl, Trish and Greg helped and provided us with gr...
Great place to shop, customer service is #1 Cheryl, Trish and Greg helped and provided us with great service. Cheryl made sure that I get what I order in a timely matter. She is an exemplary employee, she is a keeper.
by
  • Verified Purchase
  • Recommended
Very friendly and attentive associates, much better than other stores i have been in would surely...
Very friendly and attentive associates, much better than other stores i have been in would surely go back dir ither purchases.
by
  • Verified Purchase
  • Recommended
Nice service. Very friendly shop.
Nice service. Very friendly shop.
by
  • Verified Purchase
  • Recommended
I love the staff in the Avon store from the managegers to the knowledgeable staff. They’re always...
I love the staff in the Avon store from the managegers to the knowledgeable staff. They’re always willing to help and get you the best deal possible, including rebates...right on though to checkout. I have had nothing but positive experiences, so if you’re renovating a home, buying appliances or just doing research...check in at the Avon Home Depot...they’re knowledgeable and friendly. Thanks for everything and KUDOS!!!
by
  • Verified Purchase
  • Recommended
very clean and I always find what I am looking for.
very clean and I always find what I am looking for.
by
  • Verified Purchase
  • Recommended
Good
Good
by
  • Verified Purchase
  • Recommended
A fine shopping experience.
A fine shopping experience.
by
  • Verified Purchase
  • Recommended
Awesome Place
Awesome Place
by
  • Verified Purchase
  • Recommended
all ways employees to help you never have to go looking for help
all ways employees to help you never have to go looking for help
by
  • Verified Purchase
  • Recommended
The employers are the best. they helped me find the items Very helpful finding all of the items ...
The employers are the best. they helped me find the items Very helpful finding all of the items I needed employers are excellent in what they do. The store is very clean. The associates are outstanding I always go to the Avon, MA store
by
  • Verified Purchase
  • Recommended
I just purchased a washer and drying and having them delivered to Georgia. Cheryl, was very help...
I just purchased a washer and drying and having them delivered to Georgia. Cheryl, was very helpful in the process of having these items delivered at our time frame. She explained all the warranties but not to the point trying to force you to purchase. We had a number of laughs while discussing the product, location and services. Great job.
by
  • Verified Purchase
  • Recommended
great store ,good customer service
great store ,good customer service
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 293 reviews

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