#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(530)886-1002
Tool & Truck Rental(530)886-1008
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11755 Willow Creek Drive
Auburn, CA 95603
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Customer Store Reviews

  • 4.6 out of 598 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (598)
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Showing 1-30 of 598 reviews
Wonderful Cashier
She went the extra mile for me and helped me find the website to take the survey!
by
    • Recommended
    1 found this review helpful
    Great customer service and kind caring people thank you……
    The people are very nice and helpful at yhe Auburn Home Depot, professional but yet kind and caring teamwork,
    by
      • Recommended
      1 found this review helpful
      Great customer service
      Staff are consistent in their great customer service! Keep up the excellent work! Thank you!
      by
        • Recommended
        1 found this review helpful
        Good associates
        every time I visit this particular HD the employees/associates are more friendly and helpful. In the past I found some not so friendky but neve saw th again!!
        by
          • Recommended
          Superior Service!
          Steve the guy in the blinds depart was extremely helpful in assisting me in selecting blinds (type/style), having them cut to my requested width, and getting me back on the project very quickly. This store is full of helpful folks!
          by
            • Recommended
            Great staff
            It’s a very busy store, but the staff are professional and happy.
            by
              GREAT EMPLOYEES
              LUMBER WAS CUT TO EXACT MEASUREMENTS THANKS TO MR. JORDEN.
              by
                • Recommended
                Fantastic customer service in the tool rental
                If you rent tools at Home Depot in auburn make sure you get them when a guy named Steven is there. Probably the best customer service I have ever recieved at any Home Depot. The other guy that helped me in the morning ( not sure what his name was) was not so friendly or helpful
                by
                  • Recommended
                  Find Rob for the BEST customer service, authentic & genuine, 5 star man in the orange apron
                  I had an amazing experience at the Home Depot in Auburn, CA. Doesn't really matter what I went in for, what I left with was knowing my favorite store has some truly awesome people, one being Rob. He's the 5 star legend in the orange apron and his customer service was truly spectacular. Thanks Rob, best wishes for a fabulous holiday season my friend!!
                  by
                    • Recommended
                    Great store
                    Always clean and friendly
                    by
                      • Recommended
                      CONVIENIENCE
                      The layout of the store, and stock on hand truely note management is really with the restocking, and assuring things are available !
                      by
                        • Recommended
                        Only one competent employee available
                        Searched all over the store, only 1 guy was willing to help.
                        by
                          Outdoor Seating
                          We needed to replace our Adirondack chairs. At this time, we could not afford to buy them made out of wood. We were not looking but happily came across plastic ones that were well made at an affordable price. They are sturdy and comfortable and will suffice in the meantime.
                          by
                            • Recommended
                            Helpful satisfied, convenient
                            The staff is always willing to help no matter what the item is or department you're never turned away even if they don't know where something is
                            by
                              • Recommended
                              Customer service experience
                              I am so pleased with the customer service experience I’ve recently received at the Auburn Home Depot. The employee Lena went above and beyond with a damaged online order I picked up. After returning the item and receiving a replacement I would definitely recommend anyone in need of customer service at the Auburn store to ask for her. You won’t be disappointed!
                              by
                                • Recommended
                                Greatest customer service with employee Fred in rentals
                                Great guy. Kind. Helpful, fun. Efficient.I'll ask for him next time!
                                by
                                  • Recommended
                                  Great customer service
                                  We were looking to buy a new refrigerator and we had a spending limit . The gal in the department was so helpful,. She wasn't trying to sell us the most expensive item,. She asked what our most important need was and she went into her computer and found the perfect one,. In the color I wanted and the price was lower then we expected,. She explained how the warranty worked and set the delivery up for us. She was so knowledgeable about the items that they carried and saved us money at the same time!!
                                  by
                                    • Recommended
                                    Friendly, informative, and well versed in all trades
                                    Great selection, healthy, and priced to sell in flowers and potted plants.
                                    by
                                      • Recommended
                                      Home Depot
                                      We use hedge clippers two times a month. This purchase of cordless clippers will help because there is no cord to get in the way. They are light and easy to handle.
                                      by
                                        • Recommended
                                        the best equiped and run store in Places ad Sacramento Counties
                                        the Auburn store always has the item I need
                                        by
                                          • Recommended
                                          Super Service!
                                          We were in several departments today, and each location had a friendly, knowledgeable employee who was very helpful in helping us select items, do cost comparisons and figure out a few alternatives in the materials we selected. Every person was very cordial and really listened to what our plans that we were purchasing materials for.
                                          by
                                            • Recommended
                                            i wish the auburn home depot store was twice as big and had twice as much stuff under one roof but otherwise its a nice store with good prices
                                            so far iv been happy with everything i have purchased.
                                            by
                                              • Recommended
                                              Large Store on Memorial Day
                                              The overall store atmosphere was busy with a full parking lot. Despite that the store and staff were very friendly and the store was clean, stocked abs organised. I was greeted immediately upon entering and was shown directly and exactly where i needed to go. They knew which isle which side of the isle and in this case in the back of the isle. Knowledgable staff. The cashier was very fast professional and friendly. I had my 4 yr old son with me and Darren gave him a lollipop just as he was with other kids. A nice courteous young man. Fast on the register without rushing us. Thank you Darren
                                              by
                                                • Recommended
                                                I love Home Depot
                                                I really enjoy shopping here at this Home Depot. They have great items to choose from and the service is great. I highly recommend Home Depot to anyone!
                                                by
                                                  • Recommended
                                                  Good Store
                                                  Needs to be a bigger store with more selection. Especially in the foothills where people with property generally have bigger projects.
                                                  by
                                                    • Recommended
                                                    One stop for indoor and outdoor needs!
                                                    I have purchased several cedar raised beds from the Home Depot in Auburn, plus lots of veggies for them, and have never been disappointed with quality and price. The employees are always ready to help with anything, which I appreciate.
                                                    by
                                                      • Recommended
                                                      All Wood
                                                      I contacted Home Depot before anyone else for our Shutters and so glad I did. The company they use has been around for a long time with a great reputation. Shutters are expensive but I feel we got a fair price because Home Depot always gives extra perks for shopping with them. Plus we were able to use our Home Depot card to get 24 Mo same as cash financing so that was a no brainer. Thanks again Home Depot
                                                      by
                                                        • Recommended
                                                        Outstanding service
                                                        The Home Depot associates have always been very helpful within their departments and/ or have helped me locate the correct aisle
                                                        by
                                                          • Recommended
                                                          Gwen is an amazing associate!
                                                          Gwen in Customer Service went above and beyond to find a solution to my situation. Thank you again and I couldn't be happier!
                                                          by
                                                            • Recommended
                                                            Great Place
                                                            Great place, lots of parking, helpful people to get to know and you cant go wrong shopping here.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 598 reviews

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