#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)220-1404
Tool & Truck Rental(904)220-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12721 Atlantic Blvd
Jacksonville, FL 32225
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 816 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (816)
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Showing 1-30 of 816 reviews
I have always exit Home Depot store satisfied : )
Every product i have buy is of great quality
by
    • Recommended
    Outstanding Customer Service and Teamwork
    I approached the electrical team with a wiring question around adding a wifi controlled light switch and some confusion around the wiring of the item. I received help from a multitude of people and they went over and above to resolve the question. In a day and age where customer service seems to have gone by the wayside, this team is on their game! Also the paint team helped me catalog all of my old paint cans to create a list of labels of the old paint that has been used around the house so I could dispose of old dried up paint or cans that were falling apart due to humidity in the garage. Huge help!
    by
      • Recommended
      Customer Service
      Always getting help when entering the store, is a fantastic way to treat your customers
      by
        • Recommended
        Appliance shopping?, make sure you see Heather at the Atlantic/Gervinlocation
        Buying appliances an expensive ordeal and there’s a lot of information overload. If want an honest opinion and do not want a used car salesman or oversold or to to be judged by your choices, definitely go see Heather she’ll give you honest advice based on research sans fluff. .She’s a real down to earth person and she won’t try to over sell. I don’t think they work on commission, so I’m not trying to drum up business for her. Just normally a really skeptic person who was pleasantly surprised. Works at the Atlantic and Gervin Home Depot. Jacksonville FL
        by
          • Recommended
          Great store
          Very nice place to shop.
          by
            • Recommended
            A+
            Great variety of bathroom accessories
            by
              • Recommended
              Great experience shopping for Appliances
              Staff very knowledgeable and friendly! Definitely will go back. Looking forward to the delivery of new appliances.
              by
                • Recommended
                Excellent customer service and very clean!
                Gail noticed the self checkout line was backing up, so she quickly opened a register to assist the guest
                by
                  • Recommended
                  good store
                  employees were all helpful, it's a big walk to cover entire store I have since downloaded the app
                  by
                    • Recommended
                    Awesome and helpful staff
                    Staff is always friendly and go out of their way to help me out. My cashier today, Summer was so funny. I can't stop laughing at the joke she made.
                    by
                      • Recommended
                      Excellent Store
                      I buy from this for years and I never had a reason to complain!
                      by
                        • Recommended
                        THE STORE ARE TRULY GREAT
                        I BOUGHT THE BAGS OF STONES. THEY HELPS US. THYRE VERY FRIENDLY THE ASSOCIATES WHO HELPS US.
                        by
                          • Recommended
                          Professional staff
                          If you need help, see Mikey. I have never seen a retail employee go above and beyond for each and every customer the way he does. He treats each person like they are a friend or family and gives 150% to make sure you have the best HD experience possible
                          by
                            Friendly staff
                            Cam helped me purchase the proper blinds for my home today. I had tons of questions and he answered them all. He cut the blinds to the proper size while being friendly and professional. Much appreciated Cam!
                            by
                              • Recommended
                              Employees not too interested in helping.
                              I wish Home Depot would put in better lighting. Stores have always been dark. I was going to buy a washer but was told "everyone was at a meeting". So I went somewhere else and bought the washer.
                              by
                                • Recommended
                                New fridge delivered on time and in perfect condition
                                Our 19 year old fridge stopped working. No complaints about 19 years! Heather in the appliance department helped us find the perfect replacement during a busy holiday weekend. It’s hear already and working great.
                                by
                                  • Recommended
                                  Great Store
                                  A nice clean and safe store. Generally has ample stock of the items we needed. Many helpful employees.
                                  by
                                    • Recommended
                                    not great its O K
                                    Coupons policy not good
                                    by
                                      • Recommended
                                      Not slacking I service
                                      Found the product I need and I was taught how to use the HomeDepot.com from Charles the cashier
                                      by
                                        • Recommended
                                        Best Store to purchase washer and dryer
                                        The store was clean. The employee was very helpful. She was a delight to work with. Her name was Heather Pickens.
                                        by
                                          • Recommended
                                          Cashier
                                          Stephanie was awesome! Wonderful customer service and experience
                                          by
                                            Do not use HD's installation service: Delta Mechanical.
                                            They charged me for parts they did not install and 2 weeks later added another $190 charge they cannot identify. They refuse to refund any of that.
                                            by
                                              Excellent and Quality Material; equipment and Lumbers
                                              I constantly buy from Discount lumber carts. Daily check on it and buy most items.
                                              by
                                                • Recommended
                                                Happy customers leave the Atlantic & Girvin store #6365
                                                Employees know where products are located & are courteous to customers!
                                                by
                                                  • Recommended
                                                  Product & Staff
                                                  Just got our LG dryer and washer on the appointed delivery date / time. Tested both and wife is super happy. The delivery crew didn't waste time and were fast installing both appliances.
                                                  by
                                                    • Recommended
                                                    Very helpful employees!
                                                    Sometimes I will walk into a store and you can’t find a single person to help you. But not at this store. There were employees everywhere stocking shelves greeting customers and available at a moments notice to help.
                                                    by
                                                      good for pool deck cleaner to remove dirt and black mold very quickly!
                                                      reccomended by relative and so pleased with the results !
                                                      by
                                                        • Recommended
                                                        Customer service is the Key
                                                        I recently went to the Girvin Home Depot to use the automatic key making machine. My key got stuck in the machine. Several employees attempted to help without luck; we could not reach the key making company. Then Shayne calmly came over, unplugged the machine without saying a word...and the key came out! He was calm, cool, collected and humble in the face of my praise. Simple but genius!
                                                        by
                                                          • Recommended
                                                          Great Customer Service
                                                          I am always treated well at this store!
                                                          by
                                                            • Recommended
                                                            exchange program !!
                                                            my exchange enabled me to purchase much needed other items.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 816 reviews

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