#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)220-1404
Tool & Truck Rental(904)220-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12721 Atlantic Blvd
Jacksonville, FL 32225
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 816 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (816)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 816 reviews
Horrible Customer Service and Practices
Products are good. People are crap.
by
    Terrific store, staff, commodities!
    We've done business with Home Depot, for years. EXCELLENT store! VERY supportive of military families, and church Ministries. Bless you all greatly, in King Jesus name
    by
      • Recommended
      Poor service
      Do not go to this store if you need an entry lock rekeyed!
      by
        Great customer service experience
        I bought a John Deere and some other things and had the greatest service. Knowledgeable, and helpful employees make shopping there a breeze
        by
          • Recommended
          Overall a great store!
          The employees are very friendly and attentive to their customers. It’s close to home so it’s pretty convenient
          by
            • Recommended
            Great Experince
            Salesperson Betty Wilson was totally the reason my experience was so good. She is very knowledgeable with lots of tips to help you make a decision. And a delight to work with!
            by
              • Recommended
              awesome experience today
              They guys here went above and beyond. I haven't seen customer service like that in a long long time. it was amazing!! Hank and Cam you are the best
              by
                • Recommended
                Great Visit
                Ronnie was an Excellent and very personable with much kind ado and concern to ensure I was choosing the proper product.
                by
                  • Recommended
                  Better deals
                  Proceso getting better
                  by
                    Kind and attentive employees
                    Getting gardening needs from home depot It’s been great
                    by
                      • Recommended
                      Super helpful employees and a clean well stocked store
                      Employee named Ronnie went above and beyond to help me.
                      by
                        • Recommended
                        This is the best Home Depot store location in my opinion
                        They put the home in Home Depot as in my home store definitely feels like home.
                        by
                          • Recommended
                          Helpful associate
                          Associate knew exactly what I needed and showed me alternative solutions
                          by
                            • Recommended
                            Your military ID card is NO GOOD at Home Depot
                            I'm a 71 year-old veteran. I am appalled that in order to access the 10% military discount Home Depot proudly advertises, I have to be a computer wizard and have a scanner (I'm assuming that's what needed). Then I get to figure out how to download/upload the acceptable proof, which was not easy to find. Buying a computer, scanner, and computer training is not worth the measly 10% discount. Thanks for disrespecting veterans and senior citizens. Goodbye Home Depot.
                            by
                              Best service
                              The employees are always so helpful and friendly. I enjoy shopping here.
                              by
                                • Recommended
                                Inconsiderate of garden center customers
                                The Atlantic Blvd/Jax garden center frequently has NO easy-to-handle grocery store type carts for carrying small items. Customers are forced to use the massive, hard-to-pull platform carts which are designed for heavy loads.... OR...they can walk all the way to the main entrance. For older people, this is difficult.
                                by
                                  GE Profile Washing Machine - An Excellent Buy
                                  I purchased a new GE top loading washer last week from Home Depot. It arrived Tuesday. My wife and I are extremely pleased with the machine. It cleans much better than our prior machine and leaves not only clean but shiny. We couldn't be more pleased.
                                  by
                                    Kitchen Department
                                    The saleswoman in the kitchen department is awesome!
                                    by
                                      • Recommended
                                      My go to store
                                      My go to store for all my construction or garden needs
                                      by
                                        • Recommended
                                        Great help!
                                        As a wife as a rookie looking for tools, a gopher for husband. Lady at entrance & another gentleman directed me quickly. Was a quick in and out!
                                        by
                                          • Recommended
                                          Great service and info at Girvin Home Depot
                                          The lady in appliances was fantastic. Megan in kitchen cabinets and countertops was amazing. I highly recommend this store.
                                          by
                                            • Recommended
                                            Super Nice Checkout
                                            Lina in self checkout is so sweet and helpful. She has a positive attitude and is just a really nice lady.
                                            by
                                              • Recommended
                                              Amazing experience buying a fridge with Donna!
                                              Donna was very helpful all throughout the process of us buying a new fridge. I would definitely recommend her to anyone looking for new appliances.
                                              by
                                                My place for whatever
                                                The employees here go above and beyond for me when needed and there's nothing that makes me happier than to walk in and be greeted by name. Makes a guy what to be there. Thanks, Handy as They Come
                                                by
                                                  • Recommended
                                                  Test leads for multimeter
                                                  Found only one set of alligator clips from Keon tools but not much of a selection could use other brands such as craftsman individual clips for use with other meters to test equipment
                                                  by
                                                    • Recommended
                                                    Great store
                                                    Great customer service.Always had the items I need in stock for my house cleaning service
                                                    by
                                                      • Recommended
                                                      Always a great experience
                                                      Always satisfied. The Philly steak sandwich are amazing. Great staff!!!
                                                      by
                                                        Very helpful and friendly employees
                                                        Lina is a great example of how friendly and helpful employees should be and are at this store. So far this year I have visited this store numerous times and every time I have received excellent help and service. Thanks. JAC
                                                        by
                                                          • Recommended
                                                          Customer service is an after thought
                                                          Lily the cashier is argumentative. She overcharged me and then argued about it. People in the aisles just walk by. No help offered. I had a black associate pulling orders that I asked for help at the saw with and he ignored me both times.
                                                          by
                                                            Overall a pleasant shopping experience. From the time I walked into the store I was smiling until long after I left the store.
                                                            I made my purchase last week and had a pleasant shopping experience throughout my visit. Self checkout was the best ! Lina walked me through applying for a credit card to save money on this and future purchases. She was an absolute joy. Friendly, funny and extremely helpful. Just an outstanding employee. In the future if I see her working, that’s where I will checkout. So positive and upbeat that I was smiling well after I left the store. Thank you Alina !!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 816 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              9520 Regency Square Blvd N

                                                              Jacksonville, FL 32225

                                                              4.58 mi

                                                              Tool & Truck Rental

                                                              (904)855-3100

                                                              Pro Service Desk

                                                              (904)855-3130

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              3790 Third Street South

                                                              Jacksonville Beach, FL 32250

                                                              6.57 mi

                                                              Pro Service Desk

                                                              (904)270-0702

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              9021 Southside Blvd

                                                              Jacksonville, FL 32256

                                                              9.70 mi

                                                              Tool & Truck Rental

                                                              (904)363-8414

                                                              Pro Service Desk

                                                              (904)363-8400

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm