#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(734)975-4783
Tool & Truck Rental(734)477-5074
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3300 Carpenter Rd
Ypsilanti, MI 48197
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Customer Store Reviews

  • 4.7 out of 683 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (683)
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Showing 1-30 of 683 reviews
The staff are polite and courteous, especially the cashiers.
The staff are polite and courteous, especially the cashiers.
by
  • Verified Purchase
  • Recommended
Great store with helpful employees. People seem happy to work here.
Great store with helpful employees. People seem happy to work here.
by
  • Verified Purchase
  • Recommended
Home Depot is my go to place for everything !!!.
Home Depot is my go to place for everything !!!.
by
  • Verified Purchase
  • Recommended
The Home Depot employee are very willing to share their experience and making sure that you have...
The Home Depot employee are very willing to share their experience and making sure that you have all items to compete you project
by
  • Verified Purchase
Great and helpful people that share their own experience with you and asked question to make su...
Great and helpful people that share their own experience with you and asked question to make sure you have everything you need to complete your project.
by
  • Verified Purchase
  • Recommended
I can always count on friendly customer service from this store. Nice people and great buys!
I can always count on friendly customer service from this store. Nice people and great buys!
by
  • Verified Purchase
  • Recommended
The employees were helpful and patient in answering all my questions, which helped me find what I...
The employees were helpful and patient in answering all my questions, which helped me find what I needed very fast. The store was a tad cluttered, but the aisles were easily maneuverable. (Besides, I sort of love the cluttered feeling—the feeling of infinite possibilities on those tall shelves.) :)
by
  • Verified Purchase
  • Recommended
Clean store, helpful employees like Patrick in lumber
Clean store, helpful employees like Patrick in lumber
by
  • Verified Purchase
  • Recommended
The store was clean and well stocked. Glen was very patient, helpful, informative and funny. He m...
The store was clean and well stocked. Glen was very patient, helpful, informative and funny. He made a stressful day better. Thanks!
by
  • Verified Purchase
  • Recommended
The staff here is very helpful and courteous. All of my questions were answered with respect and...
The staff here is very helpful and courteous. All of my questions were answered with respect and were very helpful. The store was well stocked and clean.
by
  • Verified Purchase
  • Recommended
All around my favorite Home Depot to shop at. From the friendly staff, stocked available items, c...
All around my favorite Home Depot to shop at. From the friendly staff, stocked available items, cleanliness, and location, hands down my go-to store.
by
  • Verified Purchase
  • Recommended
Everyone was friendly and helpful without my having to ask. I like having the ability to order on...
Everyone was friendly and helpful without my having to ask. I like having the ability to order online and then pick up the items in the store or curbside. I picked up one item inside the store today. I haven't been in there since before the pandemic. The customer service area is neatly laid out with distancing markers on the floor and full clear protection dividers for the associates. The whole store was clean and the shelves were well-stocked. There's plenty of space in the parking lot. I am a senior woman and was shopping for some little things: mailbox numbers and a garden tool. The associate at the door told me clearly where each thing was and was very cordial. The lady at the self-checkout scanned my items and was so friendly. I am not a contractor, DIYer, or handy person, but I felt just as valued as anybody with a big project.
by
  • Verified Purchase
  • Recommended
The employees try very hard to be as helpful as possible.
The employees try very hard to be as helpful as possible.
by
  • Verified Purchase
  • Recommended
Overall the store is always clean and for the most part the employees are pretty nice and respect...
Overall the store is always clean and for the most part the employees are pretty nice and respectful , it just depends on who you run into . Candy and Penny are wonderful .
by
  • Verified Purchase
  • Recommended
I was very happy with the employees in the paint dept.
I was very happy with the employees in the paint dept.
by
  • Verified Purchase
  • Recommended
ALWAYS check out the clearance lumber cart - I saved a bunch of $ today on some plywood - where a...
ALWAYS check out the clearance lumber cart - I saved a bunch of $ today on some plywood - where a dinged edge has zero affect on my use. Thanks H.D. you're the best!
by
  • Verified Purchase
  • Recommended
This is an older location but the employees here are friendly and helpful. They keep the store c...
This is an older location but the employees here are friendly and helpful. They keep the store clean and the shelves stocked.
by
  • Verified Purchase
  • Recommended
staff was polite and worked with us
staff was polite and worked with us
by
  • Verified Purchase
  • Recommended
Curbside customers left waiting for over an HOUR because no one was delivering orders or telling ...
Curbside customers left waiting for over an HOUR because no one was delivering orders or telling people that they had suspended the service! Rude employees, crowded, dingy store.
by
  • Verified Purchase
Don’t bother going till after the pandemic is addressed, unless you don’t mind getting COVID. St...
Don’t bother going till after the pandemic is addressed, unless you don’t mind getting COVID. Store does not enforce locally required mask laws. Multiple patrons not wearing a mask at all, not to mention how many wear them as chin diapers.
by
  • Verified Purchase
Very friendly and helpful staff. Clean and neat.
Very friendly and helpful staff. Clean and neat.
by
  • Verified Purchase
  • Recommended
Overall fairly good place to go. Well stocked shelves. Some of the self check out employees need ...
Overall fairly good place to go. Well stocked shelves. Some of the self check out employees need to receive more training on assisting customers .
by
  • Verified Purchase
  • Recommended
Good products, very helpful folks I shop there frequently and will go back.
Good products, very helpful folks I shop there frequently and will go back.
by
  • Verified Purchase
  • Recommended
The Cashier was very friendly it made my day
The Cashier was very friendly it made my day
by
  • Verified Purchase
  • Recommended
They go above and beyond if you talk to the employees about your problem.
They go above and beyond if you talk to the employees about your problem.
by
  • Verified Purchase
  • Recommended
The Home Depot #2721 Ypsilanti is our "go to" store! The staff are friendly and helpful. We are a...
The Home Depot #2721 Ypsilanti is our "go to" store! The staff are friendly and helpful. We are able to find what we need to complete projects each time we go!
by
  • Verified Purchase
  • Recommended
Cashier Missy is the greatest. Have been coming to this store for 10 years and she know most cont...
Cashier Missy is the greatest. Have been coming to this store for 10 years and she know most contractors by name. Always helpful with you needs.
by
  • Verified Purchase
  • Recommended
Lucy was fantastic. Really went the extra mile to help me with my order. Very professional knowle...
Lucy was fantastic. Really went the extra mile to help me with my order. Very professional knowledgeable and pleasant. Thank you Lucy.
by
  • Verified Purchase
  • Recommended
The store was cleaner then last time I was there very nice! But a lot of extras in the isle's hav...
The store was cleaner then last time I was there very nice! But a lot of extras in the isle's having to walk around them seems a bit cluttered.
by
  • Verified Purchase
  • Recommended
The cashier, Ken, was a pretty cool guy. He took care of my transaction quickly and efficiently. ...
The cashier, Ken, was a pretty cool guy. He took care of my transaction quickly and efficiently. He has great customer service skills, a huge asset to HomeDepot. Thanks Ken for all you do!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 683 reviews

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