#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(703)212-6445
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
400 S Pickett St
Alexandria, VA 22304
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 658 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (658)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 658 reviews
Employee Fatuma was great during my checkout
Employee Fatuma was great during my checkout
by
  • Verified Purchase
  • Recommended
Always get great service from this store. The staff always guide me to what I need and give recom...
Always get great service from this store. The staff always guide me to what I need and give recommndations. They know there products. Check out is also a breeze and the cashiers are cheerful.
by
  • Verified Purchase
  • Recommended
This Store run by its Manager is simply Fantastic - Chris the Manager is fantastic and their empl...
This Store run by its Manager is simply Fantastic - Chris the Manager is fantastic and their employees take his lead. Customer Service is flat out INCREDIBLE there. Also a shout out to Rachell (Shelly) Hunter who works in the Appliance Section- She was incredible - great customer service. Jeff
by
  • Verified Purchase
  • Recommended
Convenient location.
Convenient location.
by
  • Verified Purchase
  • Recommended
Fatuma has demonstrated a Great service!
Fatuma has demonstrated a Great service!
by
  • Verified Purchase
  • Recommended
hi my name is ezequiel n i recomende the home depot for anything you need
hi my name is ezequiel n i recomende the home depot for anything you need
by
  • Verified Purchase
  • Recommended
Home Depot is a good store
Home Depot is a good store
by
  • Verified Purchase
  • Recommended
Store is clean and employees are very helpful! Best plants in town!
Store is clean and employees are very helpful! Best plants in town!
by
  • Verified Purchase
  • Recommended
Friendly, helpful, knowledgeable team compared to other Home Depot’s, especially the one at Seven...
Friendly, helpful, knowledgeable team compared to other Home Depot’s, especially the one at Seven Corners. At the Alexandria location, I’ve always received exceptional service, and most recently from Chantie; she went above and beyond the call of duty. Thank you.
by
  • Verified Purchase
  • Recommended
Very well stocked store and clean
Very well stocked store and clean
by
  • Verified Purchase
  • Recommended
The store very clean and neat. Sharlene and Carlos did a great job helping me out.
The store very clean and neat. Sharlene and Carlos did a great job helping me out.
by
  • Verified Purchase
  • Recommended
Every associate is helpful especially the pro desk
Every associate is helpful especially the pro desk
by
  • Verified Purchase
  • Recommended
Pretty satisfied with the overall experience but wish there would be more staff in the store to p...
Pretty satisfied with the overall experience but wish there would be more staff in the store to provide the guidance and information for the products that you are looking for. Sometimes it's hard to spot a staff for assistance.
by
  • Verified Purchase
  • Recommended
Great service every time I go there. Purchases, Rentals, Returns, Customer Service. Thanks
Great service every time I go there. Purchases, Rentals, Returns, Customer Service. Thanks
by
  • Verified Purchase
  • Recommended
Associate knew exactly what I needed, even though I didn't know the name, by my description alone...
Associate knew exactly what I needed, even though I didn't know the name, by my description alone. She directed me to the proper aisle. Store associates are abundant and easy to find with their orange aprons.
by
  • Verified Purchase
  • Recommended
Curtis Beckett represented the Home Depot company very and is a clear example of great customer s...
Curtis Beckett represented the Home Depot company very and is a clear example of great customer service
by
  • Verified Purchase
  • Recommended
99 % of employees at this store are rude. I always have trouble when I’m returning materials I bo...
99 % of employees at this store are rude. I always have trouble when I’m returning materials I bought. HOME DEPOT SHOULD TRAIN EMPLOYEES TO READ SCREEN. IF SCREEN ASK “THE CUSTOMER” IF YOU WANT AN EMAIL COPY OF YOUR RECEIPT, CASHIER SHOULD WAIT UNTIL CUSTOMER DECIDE YES OR NOT. CASHIER KATIE AT RETURNS IS MORE WORRIED ABOUT HER CELL PHONE THAN ABOUT SERVING THE CUSTOMER
by
  • Verified Purchase
2 found this review helpful
I usually go in the off hours and there are always wonderful employees who are friendly and helpf...
I usually go in the off hours and there are always wonderful employees who are friendly and helpful- and I need help frequently!
by
  • Verified Purchase
  • Recommended
Outstanding customer service and sufficient products enough even outside of season to get any hom...
Outstanding customer service and sufficient products enough even outside of season to get any home projects done. Home Depot is one of the few home-improvement stores for the average person to get the products they need to complete just about any project. Thank you for your customer service your adequate inventory and your ability to continue to serve the Washington DC metropolitan area
by
  • Verified Purchase
  • Recommended
I called the store after learning on line 4603 had the product available. Litzy helped me by get...
I called the store after learning on line 4603 had the product available. Litzy helped me by getting the product ready for me...even bagged it up.
by
  • Verified Purchase
  • Recommended
My helper was Biz he is nice &friendly thx for that!!!
My helper was Biz he is nice &friendly thx for that!!!
by
  • Verified Purchase
  • Recommended
Homedepot is the best i always recommend it to everyone
Homedepot is the best i always recommend it to everyone
by
  • Verified Purchase
  • Recommended
We were assisted by Nathan in the paint center, Brian in blinds, Gaby in Customer Service, Anna t...
We were assisted by Nathan in the paint center, Brian in blinds, Gaby in Customer Service, Anna the off the clock Manager and Salesperson KCD08E. These employees are exceptional and truly took the time to assist us in a very friendly and professional manners. Overall, with one exception, this store is a go to for this area. This store is clean and very neat. The employees are busy but very helpful.
by
  • Verified Purchase
  • Recommended
Very pleasant staff and very efficient in getting one checked out.
Very pleasant staff and very efficient in getting one checked out.
by
  • Verified Purchase
  • Recommended
IF YOY NEED ARTIFICIAL GRASS, THERE ARE 2 YOUNG PEOPLE THERE IN THAT SECTION THAT WOULD TRUELY MA...
IF YOY NEED ARTIFICIAL GRASS, THERE ARE 2 YOUNG PEOPLE THERE IN THAT SECTION THAT WOULD TRUELY MAKE YOUR DAY. THEY ARE OF AFRICAN AMERICAN DECENT, GREAT SMILE EAGER TO HELP AND VERY KNOWLEGABLE ON HOW TO WORK THAT HUGE MACHINE FOR CUTTING CARPET. GREAT TEAM WORK, REALLY.
by
  • Verified Purchase
  • Recommended
The store has experience people
The store has experience people
by
  • Verified Purchase
  • Recommended
Employees are friendly, helpful, knowledgeable and proactive.
Employees are friendly, helpful, knowledgeable and proactive.
by
  • Verified Purchase
  • Recommended
I know I shouldn't shop at big box stores but home depot gives me the sense of small town assista...
I know I shouldn't shop at big box stores but home depot gives me the sense of small town assistance. I really like the employees. It's easy to do returns and there is usually a great selection of what I need. It's really the employees at the Alexandria store that do such a great job and I want to give a shout out to Irvin in the Garden Center. He's super helpful. Thank you!
by
  • Verified Purchase
  • Recommended
All Home Depot employees have always been very helpful and knowledgable on anything i have needed...
All Home Depot employees have always been very helpful and knowledgable on anything i have needed help with in the past.
by
  • Verified Purchase
  • Recommended
Employees are helpful, friendly, and fast service.
Employees are helpful, friendly, and fast service.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 658 reviews

Nearby Stores

6555 Little River Tpke

Alexandria, VA 22312

2.16 mi

Pro Service Desk

(703)333-6401

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

6691 Frontier Rd

Springfield, VA 22150

3.35 mi

Pro Service Desk

(703)924-6412

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

6210 Seven Corners Ctr

Falls Church, VA 22044

4.41 mi

Pro Service Desk

(703)531-0201

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm