Reviews for Albert Lea #2832

Thanks Bud for all of your help!!!! You were friendly and knowledgeable!!

Paul was SO helpful to us. Assisted us with our needs, answered all our question, friendly (not used to that I’m in other stores)— Paul saw us waiting in checkout line and proceeded to open his register to check us out right away— very positive experience at this Home Depot

The last few times I've been in there.I have had a great experience.One guy ordered me the black toilet that I wanted.It came in in a timely manner

I haven't liked Home Depot for many years and they don't care..

When I need something in Pluming their are 2 great that always help me. When I need mini blinds the girls always help to cut them to the size I needed. In painting I can bring a old-chip of paint in and they can match it for me. The Employees MAKE the store. Helpful say Hello and just being there Thank you all at Home Depot in Albert Lea. Susan

Fitting bins are confusing, throw away the plan-o-gram and organize it.

Got some lumber that was really good. Fair prices, very friendly and helpful associates, great customer service. A+

Bought some carpet squares and was helped by a very nice employee. Asked about carpet that would go with either tan or grey walls, showed me some carpet suggestions and gave me samples to go home with. Always a positive experience when I go there to get something.

Was sent to Home Depot on a hunt for things on a list my folks gave me - a list that was not much help. Thank goodness the employees at HD were helpful and friendly. I was there at mid-morning and it was well-staffed and employees sought me out instead of me having to find them - a real treat.

In trying to purchase vinyl siding, Pro Desk Assistant, Samantha, went our of her way to secure profile and color samples that allowed me to confirm my order. Very pleased and I appreciated her assistance very much!

Your employees are alway so helpful and friendly! If we can't find what we are looking for they go out of their way to help find the item in store or get it ordered for us!

Great prices and a young gentleman checked us out after he shut his light off . He did not have to do that , and we definitely appreciated it.

They always help me with what I’m looking for or what I’m trying to do

The employees at this store are helpful and friendly. They make finding what you need so easy.

On every visit to this store I have experienced customer service that is much better than what I am used to (not that that is saying much these days). Seriously, having a brick-and-mortar store as an alternative to online shopping is refreshing when the people helping you know what they are doing and go out of their way to make your visit a positive experience. My experience has been that they stock what I need, keep their stock up to date, and have actual humans on the staff that can answer questions.

Have been there several times recently. Each time have been greeted and asked if I needed help. Michelle and Kathy at paints. Cindy and Bradley in tools checkouts have been a breeze with Mary, Steve, Darlene. Joan always greets when I see her anywhere in the store!

We went to Home Depot to look for countertops & faucets for our bathrooms. The in-stock selection was very good and gave us many choices. Garrett & Kristilyn went above and beyond to help us.

Each time we have went we have a successful trip. You don’t have to go far and people greet you or ask if you need help.

I was just in the store with a huge need for advice on how to fix a paint issue with a door. Kathy in the paint department greeted me right away and dove right in to helping me with my problem. She was very knowledgeable about what process and products I should use and took the time to help me with all the details and things I would need for the the job. She was very sweet and friendly. I greatly appreciated her assistance.

I bought a shower and flooring

The employees at this location are the best! Always around to make sure you are finding what you need, or to just see how your day is going! Very friendly and kindhearted people at this store!

excellent customer service

We visited the Albert Lea store multiple times over the weekend. We ran across very helpful, positive, great attitude, upbeat employees. Found everything we needed and were always asked if we needed assistance.

In addition to being able to find needed items; I like to go just to look around and see what’s available..

Bradley went above and beyond to find what I needed, including bring extra to the check out for me.

The store had many different brushes and paint supplies to choose from. The employees were very helpful. Mary at the checkout was outstanding.

Great customer service

We’ve had repeated negative experiences here, all due to staff who don’t seem to know what they’re doing. Kelly was quite rude, and often it’s much faster to just look for something yourself than ask for assistance. Other stores’ employees seem to have a sense of urgency when you ask for assistance. That does not happen here.

I had to return my Ryobi blower. I didn't have my receipt. Employee assisted me in exchanging the blower for a new one. No hassle, helpful Employee. She made the exchange painless.

Everyone is friendly and very helpful. The cashier whose name is John is fantastic and goes above & beyond.