Thank you leaving us this review, and thank you for your business!
Verified Purchase
Recommended
Feb 4, 2020
nice quality and easy to install. The door on one...
nice quality and easy to install. The door on one was crooked, but not too noticeable. For my daughters bathroom....plenty of space for their lotions and makeups.
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Verified Purchase
Dec 17, 2019
We LOVED this cabinet - the hardware was great and...
We LOVED this cabinet - the hardware was great and it was quite solid and sturdy . Unfortunately, it was too big for the space we had so we had to go with a plain mirror instead. Disappointed we couldn't use it!
by
Verified Purchase
Nov 13, 2019
4 Star Review
Rating provided by a verified purchaser
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Response from ZenithCustomerServiceNov 14, 2019
Thank you so much for taking the time to share your comments! We’re certainly glad you are satisfied with the product!
Verified Purchase
Oct 29, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from ZenithCustomerServiceNov 7, 2019
Thank you so much for taking the time to share your comments online! We’re certainly glad you are satisfied with your purchase! We look forward to servicing you again in the future!
Verified Purchase
Oct 8, 2019
Great looking cabinet...
Great looking cabinet
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Verified Purchase
Sep 10, 2019
The door doesn't align very well so I will need...
The door doesn't align very well so I will need to adjust it, which shouldn't be necessary. Some paint was chipped.
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Response from ZenithCustomerServiceSep 10, 2019
We appreciate your feedback and are sorry you’re not happy with your product. We do hope you don’t judge the entire brand by this one experience. If there is any way we can assist you further in resolving your issue, please feel free to give our Customer Service Department a call at: 1-800-832-3986. They are available from 8:30 AM until 5 PM EST Monday through Friday. They can work with you to see what the problem is and may be able to offer a replacement for any defective parts you may have. We look forward to hearing from you and look forward to getting this resolved for you!
Verified Purchase
Aug 13, 2019
Love it ...
Love it
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Response from ZenithCustomerServiceOct 31, 2019
Hi Frank, thank you for sharing your comments online. We are so happy that you love your new Cabinet. Please continue to enjoy an dknow that we greatly appreciate your business.
Verified Purchase
Aug 13, 2019
It was just what we wanted & even better in...
It was just what we wanted & even better in person. But came with the hinge broken off with screw missing & scratch on the mirror that couldn’t be buffed out. The paint finish was not perfect. We would’ve dealt with the rest other than the scratched mirror. So bummed to send it back.
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Response from ZenithCustomerServiceAug 15, 2019
We're sorry to read this! If you are missing parts or some are damaged, replacements can be obtained by calling our Customer Service Department at 1-800-892-3986. Thank you
Verified Purchase
Aug 7, 2019
Pleased with the quality and size...
Pleased with the quality and size
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Response from ZenithCustomerServiceOct 31, 2019
Thank you so much for taking the time to share your comments online! We’re certainly glad you are satisfied with your purchase! We look forward to servicing you again in the future!
Verified Purchase
Jul 18, 2019
No Real Wood at All
This medicine cabinet contains no real wood - it is all press board. The one we bought had hinge screws stripped when we took it out of the box, so that the door is crooked and will probably fall off at some point. Not recommended. For $240 they could have put $10 worth of real wood in this item.
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Response from ZenithCustomerServiceAug 15, 2019
We're sorry to read this! If you have defective or damaged parts, replacements can be obtained by calling our Customer Service Department at 1-800-892-3986. Thank you
Customer review from homedepot.ca
Jul 17, 2019
good quality product, sm amt damage upon unpacking
glass on inside of door was a bit scratched, otherwise happy with this product
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Response from ZenithCustomerServiceSep 24, 2019
Thank you for sharing your comments online. We are sorry that you received a damaged item. Our Customer Service Department would love to assist with issues such as this. They can be reached at 1-800-892-3986. We greatly appreciate your business and would love the opportunity to serve you again.
Verified Purchase
Recommended
Customer review from homedepot.ca
Jun 13, 2019
This is a really nice looking unit. Especially like the latch and glass shelves. I am a renter an...
This is a really nice looking unit. Especially like the latch and glass shelves. I am a renter and the cabinet was already installed and it might be be 12 years old. Everything about the hardware on this one is great. However-when I moved in 9 years ago, the paint on the lower corner of the door was already peeling revealing the cabinet is made of pressed wood. The paint was thin and gets grimy really easily and is equally difficult to clean completely. Over the years the dampness in the small bathroom has just made it worse. I was trying to find corner protectors, but the "wood" is just too worn. My friend said she had purchased the same cabinet and within a few months the same thing happened. So I am just going to purchase another one (hopefully it will not be in such poor condition as on the previous reviews) to replace this one with when I move. I'll let the paint problem be someone elses's worry ; )
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Response from ZenithCustomerServiceJun 26, 2019
Thanks for posting your comment online Greenies! Choosing this cabinet to replace your previous model is a great choice! This cabinet is constructed of painted MDF which provides far more benefits than solid wood. If you should have any problems with your new cabinet, please give us a call at 1-800-892-3986; we would love the opportunity to assist you!
May 22, 2019
I bought the product in the store. Got it home and mounted it on the wall before realizing that ...
I bought the product in the store. Got it home and mounted it on the wall before realizing that a couple of shelf clips were missing. I ended up contacting Zenith support for replacement parts. Despite Zenith's answers to questions about this product, and their information in the installation guide, they do not provide replacement parts for this product.
"Thank you for contacting the ZHC Customer Service Team!
We do apologize; we are unable to provide parts for this Cabinet. This is an import model and as a result, individual parts are not available for replacements.
We are sorry for any inconvenience this may cause."
The only option that Zenith provided me was to return the medicine cabinet to Home Depot. The nearest location is nearly an hour away from my home and would require me to uninstall the cabinet.
I ended up going to another hardware store, bought 8 new shelf clips in nickel and some adhesive vinyl tabs. Total cost was around $10. Now the shelves in my medicine cabinet are installed securely and look a bit more upscale than the plastic shelf clips that come with the cabinet.
Overall I would not recommend this cabinet. I was able to make it work, but Zenith's customer support is pretty lousy and despite what they say even in response to the questions on this product page, they will not provide replacements for missing parts.
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Response from ZenithCustomerServiceMay 24, 2019
Thank you for sharing your comments online. We are sorry to hear you were unhappy with the service you received from our Customer Service Department. We do understand how frustrating this may have been and we want to be able to provide everything that you may require and at times we are unable to. As of now we are currently working on this issue and have put things into play to have parts available for this Model. We do plan for this to happen within a few weeks. Please contact us at 1-800-892-3986 with your name and contact information so that we may supply parts for your Cabinet. We strive to offer our assistance the best we can and thank you for your feedback that helps as to be stronger and offer the best resolutions to our consumers. We greatly appreciate your business and we look forward to speaking with you.
1 found this review helpful
May 21, 2019
Perfect size. Very sturdy and pretty. Great product with a...
Perfect size. Very sturdy and pretty. Great product with a great price.
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Response from ZenithCustomerServiceJun 19, 2019
Thank you very much for such a great review! We work really hard to offer the best products at the best prices, so we’re glad that reflected on your purchase. Thank you for your business!
Verified Purchase
May 21, 2019
Well built easy to install
Well built easy to install
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Response from ZenithCustomerServiceJun 17, 2019
Thank you so much for taking the time to share your comments online! We’re certainly glad you are satisfied with your purchase! We work very hard to offer reliable products with easy assembly and we look forward to servicing you again in the future!
Verified Purchase
Recommended
May 14, 2019
Nice entry level cabinet...Looks fine and well priced .
Nice entry level cabinet...Looks fine and well priced .
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Response from ZenithCustomerServiceJun 14, 2019
Hi Ken, thank you for sharing your comments online. We are so happy to hear you are pleased with your product. We appreciate your business and look forward to servicing you again in the future.
Verified Purchase
Recommended
May 7, 2019
The door is crooked and you can see two holes...
The door is crooked and you can see two holes that have no caps (at the top inside) that make it look cheap. I tried adjusting the hinge to raise the right upper corner of the door up to no avail. I put white electrical tape over the two holes but the door still looks crooked. There were also a few
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Response from ZenithCustomerServiceMay 28, 2019
To our HomeDepotCustomer, we are sorry that you've encountered issues with your Cabinet. Please contact our Customer Service Department at 1-800-892-3986 for assistance. Thank you.
Verified Purchase
1 found this review helpful
Apr 18, 2019
Cheaply made, don't expect it to last. The hinges have tiny screws into some kind of cheap compo...
Cheaply made, don't expect it to last.
The hinges have tiny screws into some kind of cheap composite board. These screws had already been over tightened during production and didn't really hold the hinge in place. The wood seam adjacent to the upper hinge had separated which left the mirror loose and the door unstable.
I ended up putting in longer screws into the hinges and inserting a dowel and glue into the upper broken seam. Hopefully this will make it last a bit longer, but I don't have high hopes.
The display unit at Home Depot was mounted way too high to actually evaluate the quality and it isn't worth the trouble to drive an hour and a half back to the store for a replacement.
Save your time and money and go for something better.
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Response from ZenithCustomerServiceApr 24, 2019
To our Home Depot Customer, thank you for sharing your experience online. We are sorry to hear you had difficulty with your Cabinet. We do hope that you don't judge the entire brand by this one experience and that we get an opportunity to serve you in the future. Your feedback is greatly appreciated, we will share your comments with the Product Manager as well as our Quality Control Department for review and evaluation. Thanks again!
Apr 11, 2019
Purchased this for a very small bathroom; it gives me...
Purchased this for a very small bathroom; it gives me maximum storage space for the size. Plus, it's very well constructed and looks great; I especially like the double-mirror door, although it adds to the weight.
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Response from ZenithCustomerServiceApr 12, 2019
Thank you for sharing your comments online. We are so glad you are satisfied with your purchase. We greatly appreciate your business and look forward to servicing you again in the future.
Verified Purchase
Apr 10, 2019
4 Star Review
Rating provided by a verified purchaser
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Response from ZenithCustomerServiceApr 11, 2019
Thank you so much for taking the time to share your comments online! We’re certainly glad you are satisfied with your purchase! We look forward to servicing you again in the future!
Verified Purchase
Apr 1, 2019
Nice cabinet. It is finished on the bottom as...
Nice cabinet. It is finished on the bottom as many others are not for some reason the bottom of side panels are not painted. This cabinet has a mirror on the inside also which was a pleasant surprise.
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Response from ZenithCustomerServiceApr 4, 2019
Thank you so much for taking the time to share your comments online! We’re certainly glad you are satisfied with your purchase! We work hard to offer reliable products that function with ease and we look forward to servicing you again in the future.
Verified Purchase
Mar 26, 2019
It looked really nice but once we got it out...
It looked really nice but once we got it out of the box the door was completely detached from the unit - took it back to HD and picked a different medicine cabinet entirely.
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Response from ZenithCustomerServiceMar 29, 2019
Hi Melanie, thank you for sharing your comments online. We are sorry your merchandise arrived damaged, and for any inconvenience this may have caused. Although the manufacturer makes every effort to ensure that the merchandise is delivered in perfect condition; we must consider the damage may have occurred during shipment. We will forward your valued feedback with the Product Manager as well as our Quality Control Department. We greatly appreciate you business and look forward to the opportunity to serve your future needs.
Verified Purchase
Mar 13, 2019
1 Star Review
Rating provided by a verified purchaser
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Response from ZenithCustomerServiceMar 26, 2019
We are very sorry to hear you are not satisfied with your Cabinet. Unfortunately, we will need a little more information to assist you with your issue. Please contact our Customer Service Department at 1-800-892-3986 to explain what is happening, we are sure they will be able to offer a resolution.
Verified Purchase
Mar 13, 2019
Nice fit and finish. Awesome that the door as...
Nice fit and finish. Awesome that the door as a mirror on both the inside and outside, so that you can have a mirror while the door is open. Would be even better if it came with anti-fog technology.
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Response from ZenithCustomerServiceMar 26, 2019
To our HDcustomer, thank you for taking the time to share your comments online. We are happy to hear you are pleased with your purchase. We will share your feedback with the Product Manager for review and evaluation. Thank you for your business.
Verified Purchase
Mar 12, 2019
Cost efficient update. Nice over pedestal sink in powder room.
Cost efficient update. Nice over pedestal sink in powder room.
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Response from ZenithCustomerServiceMar 20, 2019
Thank you very much for such a great review! We work really hard to offer the best products at the best prices, so we’re glad that reflected on your purchase. Thank you for your business!
Verified Purchase
Recommended
Mar 6, 2019
4 Star Review
Rating provided by a verified purchaser
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Response from ZenithCustomerServiceMar 19, 2019
Thank you so much for taking the time to share your comments online! We’re certainly glad you are satisfied with your purchase! We look forward to servicing you again in the future!