Customer Reviews for ZEP 1 Gal. 10-Minute Hair Clog Remover (Case of 4)

Bought this months, it didn't work, emailed them for their supposed money back guarantee and these scoundrels never contacted me or sent it to me. I decided then to not buy anything from these guys anymore, however the other day it was determined that I required some Lye, Zep being the only brand at Home Depot the other day when I was there. They got me again, as it didn't work, which reminded me I got hosed by them before, hence this review. Avoision recommended!

This was purchased for a clog in my laundry room sink. It didn't work after following instructions and pouring in my sink. I have submitted a claim for my money back since they have a money back guarantee.

Bought this product specifically to clear drains with hair clogs. I used as directed 3 to 4 times with no effect and Ended up using the entire gallon on one sink, and it has not improved one bit. Finally I had to remove the spot and remove the hair clogs manually using drain snake/hand etc. Refer pictures. I would have never purchased this. I will not be purchasing again and do not recommend it to anyone.

Product delivers on all promises in the directions (IF directions are followed.Also, works well to KEEP drains clear (like when 3 long haired women live in the same household)...

Bought this product specifically to clear drains with hair clogs. I used as directed with no effect. Ended up using the entire gallon on one sink, and it has not improved one bit. I wish I had seen these reviews first, I would have never purchased this. I will not be purchasing again and do not recommend it to anyone.

I've had an issue with my bathroom sink clogging up in the last year. I went with another brand that cleared it up for about 6 months. This time around I went off the "dissolves hair fast GUARANTEED" and the fact I know it's hair that's clogging my pipes. I followed the directions accordingly and no change. I ended up having to use the whole bottle and the stagnant water went down about halfway. It's been 48 hrs and my sink is still clogged. I think this product is worthless. Make sure and check out the company website for this product first (or any for that matter) because it's ALL negative reviews with the same issues. I went and bought a competing brand and sure enough, it worked.

I've had an issue with my bathroom sink clogging up in the last year. I went with another brand that cleared it up for about 6 months. This time around I went off the "guarantee to work" and the fact I know it's hair that's clogging. I followed the directions...nothing. I ended up using the whole bottle and the stagnant water went down about halfway. It's been 48 hrs and my sink is still clogged. Where do I get my money back?

Worked out great for me. 10 min. with 16oz worked nice to remove clog from my shower. With 1 gallon, I will be able to use it 1~2years.

Didn't work very good, used 2 Gallons:). N there customer service # Sucks! They really give you the run around just to get them to honor there $,Back offer... I won't buy this product again

I've used this drain opener a number of times, and it always does the job.

I have tried it several times by direction and it hasn't worked. Since it has a money back guarantee I may return ot.

I carefully followed the directions and the Product was not effective at all. I intend to return remaining solution

It works! Very pleased with results.

GOOD .....................................

We used the whole bottle. The clog didnt move an inch.

The product is good but it takes the entire bottle to unstop clogged pipes and it doesn’t work in 10 minutes as advertised

This product did not clear the clog.

Great product - cleared the drain - no problems