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Customer Reviews for Whirlpool 18.2 cu. ft. Top Freezer Refrigerator in White

Internet #205664880

Model #WRT138FZDW

Store SKU #1006200909

  • Make space for tall items with the FLEXI-SLIDE bin
  • Keep noise down in the kitchen with quiet cooling
  • ENERGY STAR certified to help save money

Customer Reviews

  • 4.4
    out of 514 reviews
  • 90% recommend this product
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Showing 1-30 of 514 reviews
Door malfunction
[This review was collected as part of a promotion.] When opening the door just about one foot, the door opens all the way slamming the back. And the door does not close unless pushed to close firmly.
by
Response from social care teamFeb 1, 2021
Hey The Door, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
    Great job delivering on time and installing....
    Great job delivering on time and installing.
    by
    • Verified Purchase
    Nice solid refrigerator
    [This review was collected as part of a promotion.] I love the fact that it is so quiet, I don’t have to hear that hum anymore
    by
      • Recommended
      Features ok
      [This review was collected as part of a promotion.] The only thing I was disappointed with was that the shelves were wire instead of glass. When I looked it up on the computer there was no mention that the shelves were not glass
      by
        • Recommended
        Great features
        [This review was collected as part of a promotion.] I brought this a month ago and I am so happy and hope have good use of it.
        by
          • Recommended
          simple
          [This review was collected as part of a promotion.] just what i needed. a basic, old fashioned refrigerator. happy with my purchase. The size is good for my family of 2 but could groceries for a larger family also. one note, it's a little louder than my previous fridge but not by much.
          by
            • Recommended
            Gasket loose
            [This review was collected as part of a promotion.] I bought this refrigerator a month ago, but it came with loose gasket so not good seal around top of it.
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              Great features
              [This review was collected as part of a promotion.] I bot my refrigerator about a month ago and I love it. I had an old very small one before. I have a space that can only hold a certain size and it fits perfectly. Lots of room inside and very bright Drawers for fruits and vegetables. Freezer is nicely sized.
              by
                • Recommended
                Nice big fridge. The clear drawers help you not forget about perishable fruits and vegetables, so...
                Nice big fridge. The clear drawers help you not forget about perishable fruits and vegetables, so there is less waste. Keeps things cold. The shelf in the freezer is nice.
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                • Verified Purchase
                • Recommended
                Great depth
                [This review was collected as part of a promotion.] I sent in this before, but since you are asking, I am sending again. I bought one in Dec. 2019, and bought another in Aug or Sept(bought in May and got it delivered about four months later). The first one for ourselves and the 2nd one is for our rental unit. I was very impressed by the depth of the set. It can contain way more foods. The 2nd shelf at the end(opposite to the door) can keep food very cold like chiller, too. I give high credit who designed this depth of the unit.
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                  • Recommended
                  New Fridge
                  [This review was collected as part of a promotion.] My old fridge was making very loud knocking noises that woke me up at night. When it went bezerk!!! and froze over everything!!! it needed to be addressed ASAP to replace. I am so happy I did.
                  by
                    • Recommended
                    lots of room and well light.
                    [This review was collected as part of a promotion.] Received end of Oct and happy with it accept having problems getting the right ice maker for it!!! Company sent TWICE the wrong one, mine has 4 prongs and the ice maker sent had 8 prongs, even when I had given Model # etc.
                    by
                      • Recommended
                      good 2nd unit
                      [This review was collected as part of a promotion.] Glad we were able to purchase this as our second unit which is more that I can say about the much more expensive unit that we purchased for our kitchen. That one has been a source of dissatisfaction for many months now.
                      by
                        • Recommended
                        by
                        • Verified Purchase
                        Top Freezer Stopped Working After 1 Year Plus
                        Freezer stopped working after just over one year. Repair person estimated it would cost another $500 to replace compressor (after a $45 service call cost); not worth it to keep, will need to buy a new one. Warranty lasts only 1 year ... These units should last about 10 years! Disappointing.
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                        Response from WhirlpoolTeamOct 23, 2020
                        Hey FridgeOwner, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand
                          1 found this review helpful
                          I love this refrigerator
                          [This review was collected as part of a promotion.] I love that the freezer is large and holds a lot of food. The fridge part is easy to organize, holds and keeps my food longer.
                          by
                            • Recommended
                            Rating provided by a verified purchaser...
                            Rating provided by a verified purchaser
                            by
                            • Verified Purchase
                            Crap! New Crappy Whirlpool refrigerator does not keep food within normal refrigerator temperature...
                            Crap! New Crappy Whirlpool refrigerator does not keep food within normal refrigerator temperatures. Garbage! Reached out to Whirlpool, Whirlpool never returned calls or email. Worst company Ever. Absolutely No Help offered. Never again would I purchase a Whirlpool product. Frozen items are soft, barely frozen. We have had spoiled milk several times and the new refrigerator is only 30 days old. Junk, junk, junk. Our previous 35 year old refrigerator kept our food from spoiling. Whirlpool has offered no help. Attempts to contact the company are futile. The "EnergyStar" product is junk. Never again will we purchase Whirlpool. Do not buy Whirlpool. Period!
                            by
                            Response from WhirlpoolTeamOct 31, 2020
                            Hey Disgusted, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand
                            • Verified Purchase
                            2 found this review helpful
                            Refridgerator
                            [This review was collected as part of a promotion.] I love it except doors don’t close automatically and the lunch meat drawer is much smaller than my last Whirlpool fridge.
                            by
                              • Recommended
                              Good storage space
                              [This review was collected as part of a promotion.] I feel good knowing it is energy efficient. I like the space on the door for a box of eggs.
                              by
                                • Recommended
                                Good standard refrigerator
                                [This review was collected as part of a promotion.] Old one going out. The ice maker seems to be very fast.
                                by
                                  • Recommended
                                  Not worth for your time.
                                  We bought this refrigerator from HD. It's been hardly 8 months and the freezer stopped working. All the Frozen food went bad. Now we have to wait and see if manufacturer would take care of it or we have to buy new one. Very bad experience. Will see how manufacturer takes care of it .
                                  by
                                  Response from WhirlpoolTeamSep 23, 2020
                                  Hey Ray55320, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand
                                    The guys that brought it were very nice an installed...
                                    The guys that brought it were very nice an installed it in a timely manner. But i got it with a few scratches that i was not happy about other then that it works great .
                                    by
                                    Response from WhirlpoolTeamOct 31, 2020
                                    Dear Valued Home Depot Customer, for questions concerning installation, please call HD.com customer service at 800-430-3376 any day between 6 a.m to 2 p.m EST. They can answer your question, or transfer you to your local store if needed to answer your question. WhirlpoolBrand
                                    • Verified Purchase
                                    Roomy, and cooled quickly. Looking forward to the savings...
                                    Roomy, and cooled quickly. Looking forward to the savings on my electric bill!
                                    by
                                    • Verified Purchase
                                    Works for us.
                                    [This review was collected as part of a promotion.] Our fridge suddenly died, and after much searching locally, we settled on the Whirlpool over the GE because of features similar to our old one. Most of the fridges with the right features and in our price range we’re too wide for our kitchen space. Evidently the mainstream width is now around 2” wider than when we bought our last one. Our old GE fridge was easier to do cold settings. It also was able to get colder in both the freezer and refrigerator sections. We have had to put both sections on the Whirlpool on their coolest sections to get close to our old GE. The Whirlpool door shelves can’t hold gallon plastic jugs, which our old fridge could, but otherwise the space is great.
                                    by
                                      • Recommended
                                      Doing great so far! Only have had one month.
                                      [This review was collected as part of a promotion.] Needed a beer frig and this is just the ticket. Has lots of room.
                                      by
                                        • Recommended
                                        Great features
                                        [This review was collected as part of a promotion.] I love my fridge!! It’s perfect for me!! Just the right size!
                                        by
                                          • Recommended
                                          Rating provided by a verified purchaser...
                                          Rating provided by a verified purchaser
                                          by
                                          • Verified Purchase
                                          Great
                                          [This review was collected as part of a promotion.] I was having problems with my seller went through whirlpool extended warranty
                                          by
                                            • Recommended
                                            What I like about the Whirlpool Refrigerator is it’s very...
                                            What I like about the Whirlpool Refrigerator is it’s very easy to move. What I mean is, with this new refrigerator, I knew it was a bit bigger than the old one. My dishwasher door when opened, will hit the refrigerator if I don’t move it over. I was surprised how easy it moves. I also like the looks of it and plenty of room on the inside for a single person.
                                            by
                                            • Verified Purchase
                                            Showing 1-30 of 514 reviews