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Customer Reviews for Whirlpool 18.2 cu. ft. Top Freezer Refrigerator in White

Internet #205664880

Model #WRT138FZDW

Store SKU #1006200909

  • Make space for tall items with the FLEXI-SLIDE bin
  • Keep noise down in the kitchen with quiet cooling
  • ENERGY STAR certified to help save money

Customer Reviews

  • 4.4
    out of 514 reviews
  • 90% recommend this product
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Showing 1-30 of 514 reviews
Ok so far
[This review was collected as part of a promotion.] Last fridge didn’t work the freezer got frost all in it had it condemned so I got a whirlpool so far so good only a dent in the door I love the extra compartments in the door wish I would have gotten this fridge first off but due to covid there was very little selection hopefully this fridge will last much longer than the last one(6 months) it’s also nice and quiet when running I love that. Will probably stick to whirlpool from now on
by
    • Recommended
    It is bigger on the inside than what it looks.
    [This review was collected as part of a promotion.] We bought this refrigerator over a month ago and just love it! The freezer is larger than expected. The design allows us to put more food in it because of where the drawers and shelves are located. We were able to get groceries put away without struggling for room and wondering where we were going to put everything. We showed it off to a couple of friends who were very impressed with how it is set up. Another friend has the same one and said he is very happy with his.
    by
      • Recommended
      good refrigerator
      [This review was collected as part of a promotion.] I have had the unit for about 3 weeks. I really like the refrigerator. The only thing, I would change is the shelves. The space between the bars is a little too much. It makes smaller size items, ie, water bottles a little unstable.
      by
        Good Refrigerator
        [This review was collected as part of a promotion.] Received the refrigerator as energy upgrade from local utility company. Like the product with the exception of NO ICE MAKER. Further more, I wouldn't mind doing field installation, however, the water control valve needed to do that is not available. Therefore, in that respect, I'm very disappointed in the refrigerator.
        by
          Great Fridge
          [This review was collected as part of a promotion.] I love all the clear drawers so I can easily see everything at a glance. Works wonderfully!
          by
            • Recommended
            Ran for 36 months...
            Starting around month 32, it started freezing all contents in the fridge, now it thaws all contents in the freezer No settings changed, not overfilled, varies wildly between freezing everything and thawing everything. My previous fridge ran 15 years without problems, this last about 3. Garbage. No luck with their support.
            by
            Response from WhirlpoolTeamJun 21, 2021
            Hey JC, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand
              Incredible Space
              [This review was collected as part of a promotion.] Very spacious inside and cools all food products evenly.
              by
                • Recommended
                Had all the features that I wanted.
                [This review was collected as part of a promotion.] I purchased my refrigerator while it was still available at the store.
                by
                  • Recommended
                  GREAT FRIDGE
                  [This review was collected as part of a promotion.] I Purchased two months ago and love the additional space in both the freezer and main fridge area
                  by
                    • Recommended
                    Almost like my old refrigerator. I need a re
                    [This review was collected as part of a promotion.] I needed anew refrigerator that would fit in a specific space with specific measurements. It also had to have a top freezer. It is working wonderfully. I would recommend that you put a light in the freezer. I hope it lasts as long as my last one which was 15 years.
                    by
                      • Recommended
                      Short return policy of 48 hours the refrigerator started producing...
                      Short return policy of 48 hours the refrigerator started producing excessive condensation After a week which should not be happening to a refrigerator that is brand new.
                      by
                      Response from WhirlpoolTeamMay 19, 2021
                      Hey David, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/3u8bR1h WhirlpoolBrand
                      • Verified Purchase
                      Standard features
                      [This review was collected as part of a promotion.] I happy with refrigerator it keeps everything cold and fresh my fruits and veggies seem to last longer.
                      by
                        • Recommended
                        Big and quiet
                        [This review was collected as part of a promotion.] This refrigerator is a bit taller, wider, and deeper than my old one which makes a lot more room inside. Plus it's quite a bit quieter. My old one was 60dB and this one is 40dB. One complaint is my floor isn't level, it slopes toward the back, so the door slams. I wish there was a way to crank the back rollers up or the front rollers down. I could put the back rollers up on a board or something, but then I couldn't roll it to clean. Also it sits next to the wall which allows the door to open 90 degrees, but in order to adjust the shelves the door must be open almost all the way, which means I have to roll it out into the room to get the door open far enough to adjust the shelves. One silly detail, I've pinched my thumb a couple times when closing when I put my thumb on top the handle and it hits the freezer door handle. If I don't learn to not do that I'll just remove the freezer handle.
                        by
                          • Recommended
                          great features
                          [This review was collected as part of a promotion.] I have had it three weeks absolutely love it and it very roomy
                          by
                            • Recommended
                            like that the door holds a lot
                            [This review was collected as part of a promotion.] I think I was expecting more,since it's a whirlpool,I got a cheaper model, that wasn't really cheap,just think it could be better for the price,stainless scratch's easy,no light in freezer.
                            by
                              Was perfectly cold within just a couple hours, moves with...
                              Was perfectly cold within just a couple hours, moves with ease since its on wheels, plenty of storage space for all my groceries, handles & hinges are reversible do was able to switch those around to the side that fit best and the delivery was on-time and professional.
                              by
                              • Verified Purchase
                              adequate
                              [This review was collected as part of a promotion.] I am pleased that the refrigerator fits my size restrictions, but I think the use of space in the bottom is poor. The vegetable and fruit bins are small, and behind them is a shelf that is practically inaccesssible because it is low and in the back of the box..
                              by
                                No glass shelves
                                [This review was collected as part of a promotion.] I had to replace my fridge in a hurry with one that I could get in a hurry, so I settled for this one,
                                by
                                  Conveniently designed!
                                  [This review was collected as part of a promotion.] It runs so quiet, love that feature! I really like the door design, extra shelves and conveniently located.
                                  by
                                    • Recommended
                                    Great appliance
                                    [This review was collected as part of a promotion.] I got this about aonth ago it's a great refrigerator love the compartments, the room I have inside is so big. The freezer also has lots of room. The door has lots of room for all I have.
                                    by
                                      • Recommended
                                      It had small dents in the face of it and...
                                      It had small dents in the face of it and I didn't notice until after the 48 hour grace. Now I'm stuck with this ugly refrigerator Because of your terrible policies
                                      by
                                      Response from WhirlpoolTeamMar 10, 2021
                                      Hey HomeDepotCustomer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand
                                      • Verified Purchase
                                      Double Door Frig Features Useful
                                      [This review was collected as part of a promotion.] Haven’t had a new frig in 20+ years and had a side by side. Although this is larger on the outside, isn’t as roomie on the inside. The freezer has a permanent divider with 2 smaller slider drawers. This prevents having a frozen lasagna or anything that size. I would recommend buying a frig with no freezer divider to maximize the space.
                                      by
                                        • Recommended
                                        great appliance
                                        [This review was collected as part of a promotion.] I'm very happy with this fridge; its spacious, quiet and keeps great temperature!!!
                                        by
                                          • Recommended
                                          It was a lemon - never worked. It is being...
                                          It was a lemon - never worked. It is being picked up tomorrow - a month later.
                                          by
                                          Response from WhirlpoolTeamMar 10, 2021
                                          Hey Barbara, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link if it is not picked up. https://bit.ly/31WPKQu WhirlpoolBrand
                                          • Verified Purchase
                                          Mostly good but have issues
                                          [This review was collected as part of a promotion.] I bought this refrigerator about a month ago. For the most part it appears to be pretty good. I do have some objects especially with the wired shelving. With the wired shelving I do find it difficult with two liter soda bottles. Two liter bottles are somewhat unstable standing directly on the wired shelving; almost as if ready to fall over.
                                          by
                                            18 cu.ft.refrigerator
                                            [This review was collected as part of a promotion.] i bought this two weeks ago nice & roomy plus i like wire shelves vs.glass they stay a lot cleaner & frig & freezer get much colder than the frigidare refrigerator model i purchased five plus years ago
                                            by
                                              • Recommended
                                              Beautiful
                                              [This review was collected as part of a promotion.] I bought it last month and I am happy and satisfied with my refrigerator
                                              by
                                                • Recommended
                                                Whirlpool for the win!
                                                [This review was collected as part of a promotion.] I'm very low income because I'm disabled and my local energy company has a program to help folks like me with newer energy efficient appliances and I qualified for this refrigerator and I absolutely love it great size looks good very quiet and it's going to save me money couldn't be more pleased
                                                by
                                                  • Recommended
                                                  Great product and features
                                                  [This review was collected as part of a promotion.] Got this last month and really like it. Whirlpool is one of the best manufacturers for appliances and always stand behind their products
                                                  by
                                                    • Recommended
                                                    I like this spacious refrigerator with 3 bins.
                                                    [This review was collected as part of a promotion.] I bought refrigerator 2 months ago and I am very pleased with size, storage space, and 3 storage bins. It's just what I need and I hope it gives me many years of quality service.
                                                    by
                                                      • Recommended
                                                      Showing 1-30 of 514 reviews