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Customer Reviews for Vissani Arno 30 in. 240 CFM Convertible Under Cabinet Range Hood in White with Lighting and Charcoal Filter

Internet #324101666

Model #30WHC19PRT

Store SKU #1009255835

  • For outdoor or indoor vented installations (Ducted or non-Ducted)
  • 2 fan speeds with push-button controls for easy operation
  • Removable mesh grease filter, quiet operation and install kit

Customer Reviews

  • 3.9
    out of 159 reviews
  • 80% recommend this product
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Showing 1-30 of 159 reviews
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The product was so poorly made it was impossible to install.
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Response from VISSANIFeb 22, 2024
Hello. We are deeply sorry to hear about your negative experience with our product. Your satisfaction is our priority, and we take the quality of our products very seriously. We would like to investigate this issue further to understand what went wrong and find a solution as quickly as possible. Please contact our customer service at VISSANI (1-855-847-7264) so we can help you resolve this situation in the best possible way and offer you the assistance you need.
  • Verified Purchase
Great price. It really add class to my kitchen.
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Response from VISSANIFeb 22, 2024
Hi Eca! We are very happy to hear that you are happy with the price of our product and that it has added a touch of class to your kitchen. Thank you for sharing your experience with us! If you need further assistance or have any additional questions, please do not hesitate to contact us. We are here to help you with whatever you need.
  • Verified Purchase
Very easy to assemble altogether! Thank you ?!
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Response from VISSANIFeb 22, 2024
Hello! We are very pleased to know that you found our product easy to assemble. We appreciate your kind words and are delighted that you had a positive experience with the installation. Thank you for choosing our product and for your continued support.
  • Verified Purchase
I think the filter should be flat not sticking out but otherwise I like it
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Response from VISSANIFeb 21, 2024
Hello, thank you for sharing your experience of the Vissani Convertible Under Cabinet Range Hood! We appreciate your comment and observations on the filter design. We understand your preference for a filter that sits flusher rather than sticking out. We will take this suggestion into account for future improvements to our products. If you have any other questions or need further assistance, please do not hesitate to contact us. We are here to help you with whatever you need.
  • Verified Purchase
Easy install but bulb needs an l e d replacement bulb because it’s not very brite.
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Response from VISSANIFeb 19, 2024
Hello! Thank you for sharing your experience with installing our product. We are glad to know that the process was easy for you. We understand your comments about the brightness of the bulb and appreciate your suggestion to replace it with an LED bulb for brighter lighting. We will take this observation into account for future improvements in our products. If you need help finding a suitable replacement LED bulb or have any other questions or concerns, please do not hesitate to contact us. We are here to help you with whatever you need.
  • Verified Purchase
This one missing the cover of the light bulb.
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Response from VISSANIFeb 15, 2024
Hello SUBIN, we are very sorry to hear that you received our product with a missing part. We apologize for any inconvenience this may have caused. To solve this problem, we recommend that you contact us directly at VISSANI (1-855-847-7264) so that we can send the missing bulb cover as soon as possible. We want to ensure that you have a satisfactory experience with our product and will do our best to resolve this situation in the best way possible.
  • Verified Purchase
I’ve had it a tree weeks. It works as advertised. I prefer daylight bulbs. they are brighter than the bulb that was included. I picked up at the store, the employees were helpful
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Response from VISSANIFeb 15, 2024
Thank you for sharing your experience with our Vissani Convertible Under Cabinet Range Hood. We are pleased to hear that it is working as advertised and that you are satisfied with its performance. We also appreciate your suggestion regarding daylight bulbs, we understand that brightness is a personal preference, and we will take this suggestion into account for future improvements. Your satisfaction is our priority, and we are here to provide you with the best service possible.
  • Verified Purchase
I purchased this item as a replacement. So the installation was easy. The only issue if you want to call it that is that the light only has one setting..on or off.. I'm used to a high/low switch.
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Response from VISSANIFeb 15, 2024
Hello, thank you for sharing your experience with our Vissani Convertible Under Cabinet Range Hood. We are glad to know that the installation process was easy for you. However, we are sorry to hear that the light function did not fully meet your expectations. We understand the convenience of having adjustable lighting options, such as high and low intensity. We appreciate your comments and will take them into account for future improvements to our products. If you have any other questions or need further assistance, please do not hesitate to contact our customer service.
  • Verified Purchase
Smooth one surface makes for easier cleaning.
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Response from VISSANIFeb 8, 2024
Hello, thank you for pointing out the advantage of our smooth surface. We are happy to know that it makes cleaning easier for you. Ease of maintenance is one of our priorities when designing our products. We will continue working to offer you high quality products that improve your kitchen experience.
  • Verified Purchase
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  • Verified Purchase
The coverage area does not seem very wide and the suction power seems weak, even on the high setting. I have a 4 burner stove top, and the fan only draws in smoke or steam from the part of the frying pan closest to the center of the stove, no matter which burner I use. Any smoke rising from the outer half of the frying pan does not get exhausted by the fan, and instead smokes up the inside of my house.
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Response from VISSANIFeb 8, 2024
Hi Chuck, we are very sorry to hear about your difficulties with the coverage and suction power of our range hood. We value your feedback and want to assure you that we will take steps to address these issues. We are committed to improving our products and services to ensure a satisfactory experience for our customers. If you would like additional help or have any questions about its operation, please do not hesitate to contact us at VISSANI (1-855-847-7264).
  • Verified Purchase
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  • Verified Purchase
Meet my expectations.
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Response from VISSANIFeb 8, 2024
Hello. We are happy to know that our product has met your expectations. Thank you for sharing your positive experience with us! If you need anything else in the future, please do not hesitate to contact us. We are here to help you.
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
The filter is not as durable and clip to hold filter is not user friendly to remove ETC
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Response from VISSANIFeb 8, 2024
Hello. We appreciate your feedback on the durability of the filter and the ease of use of the holder. Our priority is to provide high quality products that are easy to use. We will take your feedback into account to improve these aspects and ensure that our products meet our customers' expectations in the future.
  • Verified Purchase
Not really convertible
The converter /transition piece from the rectangular knockout to round duct is not included. It took 3 calls to find I could buy that piece at a third-party website, where it was only $5.95. Oh, plus $10.95 shipping. Also, design flaw has it venting out the top, which means moist/greasy air is blown directly onto the kitchen cabinet above. Returned and bought different one.
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Response from VISSANIFeb 8, 2024
Hello. We're sorry to hear about your difficulties with the transition piece and the design issues you encountered with our product. We appreciate your honest feedback, as it helps us identify areas for improvement in our products and services. However, we share with you that the transition is included. As specified in the user manual, the round adapter is located inside the hood. We appreciate your patience and the opportunity to learn from this experience. If you have any other questions or need more help, please do not hesitate to contact us.
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    • Verified Purchase
    It’s great & so thankful for returning the one I bought previously that didn’t come in time. They said the previous one would be deducted & money credited back to my account. Thank you, everyone was most helpful.
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    Response from VISSANIFeb 6, 2024
    Hi! We are pleased to know that you are happy with your new purchase and that the return process for the previous product was successful. We appreciate your kind words and are glad we were able to provide you with a positive experience with our customer service. If you need anything else or have more questions in the future, please do not hesitate to contact us. We are here to help you with whatever you need.

    Thank you for your support and trust in us!
    • Verified Purchase
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    • Verified Purchase
    Nice product
    The product is easy to install. nice design, easy to clean as it has a cover.
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    Response from VISSANIJan 31, 2024
    Hello Jennifer, we appreciate your kind words about our product! We are glad to know that you found the installation easy and that the design is to your liking. If there are any other questions or comments you would like to share, we are here to help. Thank you for choosing our product and taking the time to leave your positive feedback!
      • Recommended
      Overall, the product was good and worked, but the light bulb that comes in the stove was broken upon arrival, so I needed to purchase a new one. Not sure if this was a packaging or handling issue.
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      Response from VISSANIFeb 6, 2024
      Hello Michael, we are very sorry to hear about your experience with the product and the problem you encountered with the light bulb upon delivery. We appreciate your feedback as it helps us improve our packaging and handling processes to avoid these types of issues in the future. Please contact us at VISSANI (1-855-847-7264), so we can resolve this situation as quickly as possible and ensure you are completely satisfied with your purchase. We are here to help you.
      • Verified Purchase
      The easy install one man brackets were missing. There were no wire connectors in the package. Installation was a two man job. I finally called my neighbor who does remodeling to come and help install. The one person installation is a joke. Would NOT recommend this product.
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      Response from VISSANIJan 25, 2024
      Hello Don. We are sincerely sorry to hear about your issues with installing the product and understand your frustration. We appreciate you sharing your feedback and want to make sure we address this issue appropriately. We are committed to improving our quality and service, and we appreciate your patience. To resolve this situation, we would like to offer you any additional assistance you may need. Please contact our customer service at VISSANI (1-855-847-7264) so we can rectify this issue and ensure your satisfaction.
      • Verified Purchase
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      Showing 1-30 of 159 reviews

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